FAQ Search Select a Category Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go What is a Hard Floor Cleaner, such as the Flip-It? Answer: The Flip-It Hard Floor Cleaner combines the process of vacuuming and deep cleaning of vinyl, tile, sealed hardwood and other sealed hard floor surfaces into one easy process. The dry vacuum side of the machine collects dry debris while the wet vacuum side sprays water and formula as the Gentle Clean Brush or Pad cleans the floor. The squeege and suction leave the floor virtually dry and ready to walk on. To learn more, please call BISSELL Consumer Services at 1-800-237-7691, Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. ET. Related Questions My Flip-Ease or Vac&Shine® is not spraying. What should I do? My Versus® Bare Floor Vacuum is hard to maneuver. What should I do? My Steam Mop™ Select has no power. What should I do? My Flip-!t® heater is not working. What should I do?