FAQ Search Select a Category Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Why did you charge my order sales tax? Answer: Current tax law requires that businesses collect tax on sales conducted in a state where the business has a physical presence. The taxes levied are the state taxes of where the sale is conducted. Because BISSELL has a physical presence in your state, we are required to collect the applicable state sales tax. Related Questions How is the 3X Concentrated Formula different than the other formulas for full size deep cleaners? What is causing static electricity in my carpet and how can I control this? How do I best use the Acarosan Powder? The handle for my BISSELL Sweeper keeps falling apart, what should I do?