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My Carpet Cleaner appears to be leaving stripes on my carpet. What can I do?


We have found this can occur when overlap cleaning is not performed; please see below for more details.

After carpet cleaning, if you are seeing ‘stripes’, ‘lines,’ ‘tire marks’ or ‘dirt marks’ in your carpet, we recommend the following:

  • After your carpet is fully dry from the initial cleaning, and to prevent over-saturation, try cleaning in a ‘grid pattern’ as referenced in your User Guide & in the image below.
  • Ensure you are using small, overlapping strokes with your carpet cleaner.
  • Or try cleaning in a ‘fan pattern’, ensuring you are using small, overlapping strokes with your carpet cleaner.
  • Do not clean with long strokes, down the full length of a room or hallway.

Grid Pattern

Example of ‘stripes’ or ‘lines’:

stripes 3

If you re-clean your carpeting using the methods above & are still seeing lines or ‘stripes’ in your carpeting, please contact BISSELL Consumer Care at 1-800-237-7691, Monday- Friday 8 a.m.-10 p.m., Saturday 9 a.m.- 8 p.m. or Sunday 10 a.m.- 7 p.m. EST & a representative would gladly assist you.

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