Exclusive Offer for Email Subscribers! Learn More
Get free shipping on any order over $20!Learn More
Shopping Cart

My Total Floors® Vacuum has no power. What should I do?

Answer:
  1. Do you see any damage or exposed wires anywhere on the power cord?  If you do our Authorized BISSELL Service Centers will be able to assist with the repair. Please check here for a service location near you:

http://www.bissell.com/support

  1. Next, make sure the power cord is plugged into a working outlet. Try using another appliance in the outlet to double check.

*Reduced air-flow from dirty filters or clogs can put greater stress on the motor, increasing the possibility for overheating.*

  1. Let’s check the pre-motor filter and post-motor filter for debris. The pre-motor filter is a foam black filter located in the tray underneath the dirt bin. Slide the tray out to remove the filter. Does the filter look dirty? It can be rinsed with warm water and a mild detergent, just make sure it’s completely drive before reinstalling. The post-motor filter on the side is a white pleated filter this one is not washable but can be tapped out. Here’s a link to order if needed: http://canada.bissell.com/style-9-postmotor-filter-32076?productid=61C5G
  1. Also take a look in the upper tank by removing the dirt container there you will be able to access the inner cyclone assembly. Simply twist and pull out.  For best cleaning, wipe it down with a damp cloth. Reduced air-flow from dirty filters or clogs will put greater stress on the motor, increasing the possibility for overheating. Once it’s thoroughly dried you can reinstall it!

If the issue of no power continues, take a look at the “clearing clogs” section of FAQ’s, this will help walk you through checking all areas of your vacuum for a possible clog. If all these steps have been attempted and there is still no power, one of our Authorized BISSELL Service Centers will be happy to assist you from here. Click here for a location near you: http://www.bissell.com/support

Show fewer features
Show more features
Expand
Close
Show All Specs
Hide All Specs
Expand
Close