FAQ Search Select a Category Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Who do I call for installation questions or concerns for my Febreze® filter or bag? Answer: BISSELL’s consumer service representatives are available to help answer all of your questions. Please contact us by email http://www.bissell.com/support/contact-us/email-us/or call consumer services at 1-800-237-7691, Mon-Fri: 8am to 10pm ET, Sat: 9am to 8pm ET, Sun: 10am to 7pm ET. Related Questions How do I know when to change my Febreze bag? How often should I maintain Febreze bags & filters? We have a Bissell Plus upright vacuum. The handle is broken. Do you sell replacement handles? I own Model 3024 and I am looking for filters. Where can I get the correct filters?