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How can I get my Big Green Complete® to suction with the hard floor tool?


Let’s check out a few things for repair.

 -Check for suction at motor duct gasket.

7700 duct

If no suction at the motor duct; the next step

 would be taking your machine to a BISSELL

Authorized Service Center. Here is a link to

search for a location: http://www.bissell.com/support/product-support/service-centers

-Remove the wands from the Grip Trigger handle and check for suction at handle. 

-If there is suction, make sure there are no clogs in the wands, and all wand pieces are firmly pressed together.                                                                                          

-Check the position of the micro-fiber pad also; check out our photos.

7700 suction pad


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