FAQ Search Select a Category Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Why does the foot pop up on my Total Floors® Vacuum? Answer: Are you using the extension wand with the crevice tool in the Edge Port? If so, remove the extension wand, as this will create tension on the hose and cause the front of the vacuum to ‘pop up’ when in use. Once removed, the unit will function as intended. Please see photos below for clarity. Related Questions Why is my vacuum sounding loud? What should I check? Why is the brush roll on my Lift-Off® Floors & More not turning? The brush on my Powerlifter® (1307 & 1309 models) is not spinning. What do I check? My AeroSwift® Vacuum has no power. What should I do?