FAQ Search Select a Category Cleaning Formulas Cleaning Tips Commercial Products Corporate Deep Cleaners Hard Floor Cleaners Mops, Brooms and Brushes Parts and Accessories Steam Sweepers Vacuums Warranty Web Site and/or go Why is my Symphony™ Vac & Steam, model 1132 Series so hard to push? Answer: Remove the pad holder from the machine by stepping on the "foot" picture on the holder and lift the machine off. Attempt to vacuum. The machine should push much easier on bare floor and area rugs. To put the pad holder back on, simply line the pad holder with the bottom of the foot and push into place. You will hear it clicks when it locks into place. Related Questions The water door on my Symphony™ Vac & Steam, model 1132 series is hard to open. Help! How do I use my Symphony Steam Mop to sanitize my floor? The red indicator will not shut off. How can I shut this off, so I can use my machine? Can I put cleaning chemicals and shampoos in my Steam Mop?