Rated 3 out of 5 by DianeR Falls apart quickly
I have had to replace this twice because the handle will not stay on. My neighbor had the same problem with hers. It does a good job cleaning but do not like the strong smell of the pads. perhaps unscented or a milder fragrance that evaporates would be nice?
February 4, 2014
Rated 2 out of 5 by SarahB Leaves floors streaky
I thought it would be quick and easy to use..But it leave streaks on my wood floors and the floors look horrible after using it. Plan to get a refund.
February 2, 2014
Rated 2 out of 5 by GiGi OVERWHELMING CHEMICAL SMELL IN THE STEAM PADS!
I like the Steamboost and the ease of use.
My biggest complaint is that the Steam Pads are scented with CHEMICALS and the smell lingers hours after use. I had to wash my floors with hot water to get rid of the chemical smell. The smell is an assault to ones senses. I contacted the company and was told most consumers feel it makes the product more pleasant to use...SERIOUSLY???? I filed the paperwork for a money-back refund.
January 30, 2014
Rated 1 out of 5 by Sandy Not a good way to clean your floors
I am very disappointed with this steam mop. I used 3 pads and my floor still had water marks, and it dulled the finish. We are a household of only 2adults, and I wash my floor everyday, so it certainly does not have any large messes to clean. I'm sorry I did not keep the receipt, as this would have been returned by now. I do not recommend this at all
January 28, 2014
Rated 2 out of 5 by Morgan25 Steam boost but not much steam
I do hope someone from Bissell is reading and can help with this. I purchased my steam boost last night and u send it today for the first time. There is not much steam as in the video and I can also touch the surface when steam Is present. Will this improve or should it be returned?
January 25, 2014
Rated 5 out of 5 by Tink This product is so easy to use
Love it! Easy to use; very reasonably priced; does an awsome job.
January 24, 2014
Rated 1 out of 5 by Syl4282 Hard
It's not good. Don't buy save your $50. I have a bad back. I was hoping it will be easy for me to use .
January 18, 2014
Rated 4 out of 5 by Adriana STEAMBOOST - I am in love
I bough an STEAMBOOST a few months ago and I love it. It cleans fast, easy and the pads has an wonderful green apple smell.
The problem is that, I bough when I was visiting USA and it has been difficult to get refill, even from Ebay.
So... would be great if Swiffer either open a factory in abroad or ship refill to abroad.
By they way, I would love to get the New Swiffer® Sweep & Trap™ too!!! :-)
January 13, 2014
Rated 5 out of 5 by agirlcalledrinn I'm pretty happy with this product
I've had the steam mop for 2 months, and it seems to be holding up well. I use it in the bathroom and kitchen on normal laminate floors. It works awesome with the steam boost pads. The first time it took a few, because the previous tenets were fairly gross, but since then it's been one pad for the smaller room, and 2 for the kitchen (but it's winter here). I even tried it with the normal swiffer pads, and they seem to work as well.
January 10, 2014
Rated 1 out of 5 by Bobbie No steam
Just brought followed directions and watch video and it is awful, very
little steam,floors was wet.
Used white vinegar and warm water,no wet floors.
Would return but can't find the ticket.
Will try to sell in yard sell.
Don't know if reviews are truly true reviews.
January 6, 2014
Rated 1 out of 5 by oregurl ruins floors
I've been using my shark steam mop for years and loved it. So you could imagine my disappointment when it quit working. It was replaced with a more affordable version, the swiffer Bissell steam boost. Huge mistake! About 12 hours after I had finished mopping, my floor began to warp and seperate.. not just the hardwood floors but the laminate in the kitchen as well.. I will never use it again!! I've never had this problem with my shark steam mop which I have used regularly. Good luck getting assistance for the damages!! That's a whole other nightmare..
January 3, 2014
Rated 1 out of 5 by Professor Product made the floors sticky
Used the product in two different households and the tile floors were sticky after use. Better marketing than cleaning.
January 1, 2014
Rated 2 out of 5 by Disapointed Loved it, apparently too much
I fell in love with this steamer from the moment I saw it. I have always wondered why steam mops never came with disposable pads. It is very fustrating to have to mop and realize all of your cleaning pads are dirty, waiting to be washed. I have had my steamer for a little under 6 months. Yesterday while mopping, the button that you push for steam, went into the handle and would not come out again. Rendering the mop useless without steam! I was not pressing it aggressively either, so I was very dissapointed to see that it had apparently broken from the inside, after owning it for such a short period of time. Of course I do not have the receipt. Who keeps a receipt for a mop for 6 months? Are you able to purchase replacement parts? Perhaps just the top portion that houses the lever for steam?
Very disapointed, I really loved that mop!
December 29, 2013
Rated 3 out of 5 by phil33496 excellent product and innovative
This is a great and innovative product. Steam is fantastic, it makes cleaning easy and kills germs. The great part is disposable cleaning pads. Use it and throw it away, very simple to use. Disposable pads very innovative. It doesn't matter what mess you clean. Clean sanitize and dispose, can't be better than that.
December 28, 2013
Rated 3 out of 5 by Dave27 Good Value For Money, But Not Perfect
This is a mixed review.
- easy to assemble and use; very lightweight
- does an excellent job on tile and a reasonable job on sealed, hardwood floors
- good value for money
- requires fewer pads than Wet Jet Swiffer -- just one for my whole apt. vs. 3-4 for Wet Jet
- not perfect: doesn't do much for stained grout on 35 year old tiles….I guess you need a more heavy duty steamer or hand-scrubbing with a brush
- still prefer Wet Jet Swiffer for hardwood floors
A mixed bag. This is a good, but not great, product overall. It's a compromise: lower cost, but less effective than more robust steamers.
December 27, 2013
Rated 5 out of 5 by Marcia63 Love this mop!
Just bought this last night and since the reviews I read here are the reason I decided to purchase, thought I should add a review. I have owned two Shark steam mops, both have exploded dangerous amounts of steam out the top. I had the first one replaced but thinking I don't want to take a chance on it happening a third time and chance getting burned. So I researched and found mostly positive reviews on the Swiffer Steam mop and decided to try. Did a great job! Used on my kitchen, (floating tile), living room (hardwood), 2 bathrooms (tile), 2 bedrooms (wood & laminate), and ended with a painted floor area in my basement. I did this all with one steam pad and it locked in the dirt. I love this product!!! Very light weight and easy to use and maneuver. Only thing I could find negative is it doesn't come with a spout/funnel for adding water. I use mine from previous steam mop so not a problem for me.
December 27, 2013
Rated 3 out of 5 by CleanKelly 2nd purchase of Swiffer BISSELL Steamboost
I had purchased my first Swiffer Bissell Steamboost in August. My entire house has ceramic tile so this was a must in our home! I loved the mop right away. It did an amazing job cleaning and I loved the fresh scent it left behind and a feeling on our bare feet of "clean". One day I filled my steamer with bottled water and plugged it in, but it did not work properly. It steamed continuously leaving a trail of water behind and went through the reserve of water terribly fast. It still worked but I had to trail behind the puddle and went through way too much bottled water. Not sure exactly what happened to my steamer, but luckily my daughter bought me a new one for Christmas this year. I recommend that everyone keep their receipt and UPC code just in case this happens to them because I didn't. I would have gotten my money back guarantee but never took time to keep it! I still love it and am excited to mop again with ease using my new steamboost.
December 26, 2013
Rated 2 out of 5 by Marty Doesn't clean laminate.
This product gets floors wet, but doesn't clean spots or small lint pieces on laminate. I need to manually clean sticky spots. Definitely not a good product for me.
December 24, 2013
Rated 5 out of 5 by CallaLilly Cleans Better Than My Regular Mop
The SteamBoost definitely made cleaning my entryway floor much quicker than normal. It cleaned up the floor in one pass versus the normal two to three passes it takes with my normal mop.
December 22, 2013
Rated 4 out of 5 by Penny Good purchase, however
Worked great on my vinyl floors. However, my quality laminate floors were very streaked and dull. But they were clean. I know this because I immediately followed the steamboost with my usual cleaner, Bona and there was no dirt on the applicator. I'm satisfied it is doing its job.
December 21, 2013
Rated 1 out of 5 by SusanB Great while it worked - which wasn't long
I loved my Steamboost when I got it. It was so easy and the floors looked great. The problem is it stopped working today after about 6 uses. I cannot find anything in the manual to troubleshoot not steaming except leave plugged in longer. Tried that. So disappointed. What a waste of money.
December 20, 2013
Rated 4 out of 5 by LisaW6061 Caution on real hardwood floors
I purchased this mop to make cleaning my hardwood floors easier. I have real random width pine floors refinished and top coated three times (sealed).
Using this product I thought it was fabulous until I start noticing areas of white haze (moisture). Because of the steam I never lingered in one area long and never rested the mop for any long period.
Unsure what to do now and can't find a customer service number to contact. Will not be using this mop again on my hardwood. Will save it for my kitchen & bathroom tile.
Hopefully Bissell will read my comment and contact me.
December 14, 2013
Rated 5 out of 5 by Dale 79 Swiffer Steam boost is great for me
Purchased this product based on previews.Used my small finger to press corners of pad into the gripers. Then a wooden handle object to really get the corners fastened. Found it wouldn't work on a dry surface. My vinyl floor has a zillion dimples and needed deep cleaning. Found by using MrClean full strength, scrubbing in with stiff bristled brush with a long handle attached and leaving for hours/and overnight to soak in. Once over with string mop, then steamboost worked great. More mopping with water and turned out cleaner than had for years.
December 7, 2013
Rated 4 out of 5 by Carol L. REFILLS NOT EASILY AVAILABLE
I love the mop but trying to find steampad refills is very difficult. Can you please tell me where to look. Carol L.
December 6, 2013
Rated 5 out of 5 by Allie0904 Love this product
It is great because it is very light weight. I have to climb three different levels of my house to use this and it is great to carry up and down the stairs. It did an amazing job from the first time I used it and it is super easy to use! I have had a shark in the past and it never seemed to work right and washing those pads is just gross. Love the smell the Bissell Febreeze pads leave in my home. Thanks Bissell!
November 30, 2013
Rated 4 out of 5 Swiffer Steam Boost
Good product that could be made better by adding an on-off switch and stronger scrub pad like the Swiffer wet jet type.
November 24, 2013
Rated 5 out of 5 by Barb.In.WA Fast, wonderful and easy!
We have a lot of oak floors in our house - and I just used my new Steam Booster on them. So pleased with the results! It picked up lots more than my usual mopping, the floors look great, there is no cleaner odor and they dried quickly. Cut my cleaning time for Thanksgiving Day in half!
November 24, 2013
Rated 4 out of 5 by GrammainTexas need information
The mop worked great. It got my floors really clean. I am interested to know how many square feet one pad should clean. Nothing on the instructions gives any indication of how often the pad should be changed when cleaning. some suggestions would be appreciated.
November 23, 2013
Rated 4 out of 5 by debmilmom loved it
I just used my new Swiffer steam cleaner - and I loved it. I can't remember when I have felt my floors were this clean and they look amazing!
It did take longer to warm up than the 30 seconds advertised - but the 2 minutes was well worth my time. so just be patient and you will be well rewarded.
November 23, 2013
Rated 5 out of 5 by Marie Swiffer Bissell SteamBoost cleaner
I tried the steam cleaner for the first time today,it's easy to use and all i can say is WOW. I was so impressed on how clean my floors got and the smell was so nice. I'm throwing away my mops and i would buy the SteamBoost again. Thank you for making this product.
November 8, 2013