Rated 1 out of 5 by Bobbie No steam
Just brought followed directions and watch video and it is awful, very
little steam,floors was wet.
Used white vinegar and warm water,no wet floors.
Would return but can't find the ticket.
Will try to sell in yard sell.
Don't know if reviews are truly true reviews.
January 6, 2014
Rated 1 out of 5 by oregurl ruins floors
I've been using my shark steam mop for years and loved it. So you could imagine my disappointment when it quit working. It was replaced with a more affordable version, the swiffer Bissell steam boost. Huge mistake! About 12 hours after I had finished mopping, my floor began to warp and seperate.. not just the hardwood floors but the laminate in the kitchen as well.. I will never use it again!! I've never had this problem with my shark steam mop which I have used regularly. Good luck getting assistance for the damages!! That's a whole other nightmare..
January 3, 2014
Rated 1 out of 5 by Professor Product made the floors sticky
Used the product in two different households and the tile floors were sticky after use. Better marketing than cleaning.
January 1, 2014
Rated 2 out of 5 by Disapointed Loved it, apparently too much
I fell in love with this steamer from the moment I saw it. I have always wondered why steam mops never came with disposable pads. It is very fustrating to have to mop and realize all of your cleaning pads are dirty, waiting to be washed. I have had my steamer for a little under 6 months. Yesterday while mopping, the button that you push for steam, went into the handle and would not come out again. Rendering the mop useless without steam! I was not pressing it aggressively either, so I was very dissapointed to see that it had apparently broken from the inside, after owning it for such a short period of time. Of course I do not have the receipt. Who keeps a receipt for a mop for 6 months? Are you able to purchase replacement parts? Perhaps just the top portion that houses the lever for steam?
Very disapointed, I really loved that mop!
December 29, 2013
Rated 3 out of 5 by phil33496 excellent product and innovative
This is a great and innovative product. Steam is fantastic, it makes cleaning easy and kills germs. The great part is disposable cleaning pads. Use it and throw it away, very simple to use. Disposable pads very innovative. It doesn't matter what mess you clean. Clean sanitize and dispose, can't be better than that.
December 28, 2013
Rated 3 out of 5 by Dave27 Good Value For Money, But Not Perfect
This is a mixed review.
- easy to assemble and use; very lightweight
- does an excellent job on tile and a reasonable job on sealed, hardwood floors
- good value for money
- requires fewer pads than Wet Jet Swiffer -- just one for my whole apt. vs. 3-4 for Wet Jet
- not perfect: doesn't do much for stained grout on 35 year old tiles….I guess you need a more heavy duty steamer or hand-scrubbing with a brush
- still prefer Wet Jet Swiffer for hardwood floors
A mixed bag. This is a good, but not great, product overall. It's a compromise: lower cost, but less effective than more robust steamers.
December 27, 2013
Rated 5 out of 5 by Marcia63 Love this mop!
Just bought this last night and since the reviews I read here are the reason I decided to purchase, thought I should add a review. I have owned two Shark steam mops, both have exploded dangerous amounts of steam out the top. I had the first one replaced but thinking I don't want to take a chance on it happening a third time and chance getting burned. So I researched and found mostly positive reviews on the Swiffer Steam mop and decided to try. Did a great job! Used on my kitchen, (floating tile), living room (hardwood), 2 bathrooms (tile), 2 bedrooms (wood & laminate), and ended with a painted floor area in my basement. I did this all with one steam pad and it locked in the dirt. I love this product!!! Very light weight and easy to use and maneuver. Only thing I could find negative is it doesn't come with a spout/funnel for adding water. I use mine from previous steam mop so not a problem for me.
December 27, 2013
Rated 3 out of 5 by CleanKelly 2nd purchase of Swiffer BISSELL Steamboost
I had purchased my first Swiffer Bissell Steamboost in August. My entire house has ceramic tile so this was a must in our home! I loved the mop right away. It did an amazing job cleaning and I loved the fresh scent it left behind and a feeling on our bare feet of "clean". One day I filled my steamer with bottled water and plugged it in, but it did not work properly. It steamed continuously leaving a trail of water behind and went through the reserve of water terribly fast. It still worked but I had to trail behind the puddle and went through way too much bottled water. Not sure exactly what happened to my steamer, but luckily my daughter bought me a new one for Christmas this year. I recommend that everyone keep their receipt and UPC code just in case this happens to them because I didn't. I would have gotten my money back guarantee but never took time to keep it! I still love it and am excited to mop again with ease using my new steamboost.
December 26, 2013
Rated 2 out of 5 by Marty Doesn't clean laminate.
This product gets floors wet, but doesn't clean spots or small lint pieces on laminate. I need to manually clean sticky spots. Definitely not a good product for me.
December 24, 2013
Rated 5 out of 5 by CallaLilly Cleans Better Than My Regular Mop
The SteamBoost definitely made cleaning my entryway floor much quicker than normal. It cleaned up the floor in one pass versus the normal two to three passes it takes with my normal mop.
December 22, 2013
Rated 4 out of 5 by Penny Good purchase, however
Worked great on my vinyl floors. However, my quality laminate floors were very streaked and dull. But they were clean. I know this because I immediately followed the steamboost with my usual cleaner, Bona and there was no dirt on the applicator. I'm satisfied it is doing its job.
December 21, 2013
Rated 1 out of 5 by SusanB Great while it worked - which wasn't long
I loved my Steamboost when I got it. It was so easy and the floors looked great. The problem is it stopped working today after about 6 uses. I cannot find anything in the manual to troubleshoot not steaming except leave plugged in longer. Tried that. So disappointed. What a waste of money.
December 20, 2013
Rated 4 out of 5 by LisaW6061 Caution on real hardwood floors
I purchased this mop to make cleaning my hardwood floors easier. I have real random width pine floors refinished and top coated three times (sealed).
Using this product I thought it was fabulous until I start noticing areas of white haze (moisture). Because of the steam I never lingered in one area long and never rested the mop for any long period.
Unsure what to do now and can't find a customer service number to contact. Will not be using this mop again on my hardwood. Will save it for my kitchen & bathroom tile.
Hopefully Bissell will read my comment and contact me.
December 14, 2013
Rated 5 out of 5 by Dale 79 Swiffer Steam boost is great for me
Purchased this product based on previews.Used my small finger to press corners of pad into the gripers. Then a wooden handle object to really get the corners fastened. Found it wouldn't work on a dry surface. My vinyl floor has a zillion dimples and needed deep cleaning. Found by using MrClean full strength, scrubbing in with stiff bristled brush with a long handle attached and leaving for hours/and overnight to soak in. Once over with string mop, then steamboost worked great. More mopping with water and turned out cleaner than had for years.
December 7, 2013
Rated 4 out of 5 by Carol L. REFILLS NOT EASILY AVAILABLE
I love the mop but trying to find steampad refills is very difficult. Can you please tell me where to look. Carol L.
December 6, 2013
Rated 5 out of 5 by Allie0904 Love this product
It is great because it is very light weight. I have to climb three different levels of my house to use this and it is great to carry up and down the stairs. It did an amazing job from the first time I used it and it is super easy to use! I have had a shark in the past and it never seemed to work right and washing those pads is just gross. Love the smell the Bissell Febreeze pads leave in my home. Thanks Bissell!
November 30, 2013
Rated 4 out of 5 Swiffer Steam Boost
Good product that could be made better by adding an on-off switch and stronger scrub pad like the Swiffer wet jet type.
November 24, 2013
Rated 5 out of 5 by Barb.In.WA Fast, wonderful and easy!
We have a lot of oak floors in our house - and I just used my new Steam Booster on them. So pleased with the results! It picked up lots more than my usual mopping, the floors look great, there is no cleaner odor and they dried quickly. Cut my cleaning time for Thanksgiving Day in half!
November 24, 2013
Rated 4 out of 5 by GrammainTexas need information
The mop worked great. It got my floors really clean. I am interested to know how many square feet one pad should clean. Nothing on the instructions gives any indication of how often the pad should be changed when cleaning. some suggestions would be appreciated.
November 23, 2013
Rated 4 out of 5 by debmilmom loved it
I just used my new Swiffer steam cleaner - and I loved it. I can't remember when I have felt my floors were this clean and they look amazing!
It did take longer to warm up than the 30 seconds advertised - but the 2 minutes was well worth my time. so just be patient and you will be well rewarded.
November 23, 2013
Rated 5 out of 5 by Marie Swiffer Bissell SteamBoost cleaner
I tried the steam cleaner for the first time today,it's easy to use and all i can say is WOW. I was so impressed on how clean my floors got and the smell was so nice. I'm throwing away my mops and i would buy the SteamBoost again. Thank you for making this product.
November 8, 2013
Rated 1 out of 5 by Disappointed in NY This product does not work as described or seen in the video
I purchased this product twice. The first Swiffer steam boost did not steam at all. I returned it to the store. About a month later I decided that the first one might have just been a fluke, just broken in transit, so I tried it a second time, this time it steamed ( a very little ) the first time I used it. It has not steamed since. I read the instructions again I did everything correctly, tried it again still no steam. This product is too expensive, don't waste your money or time. I am a poorer but wiser consumer now. I always thought Bissell made quality products, but this one should be taken off the shelves. Not well made or designed.
November 4, 2013
Rated 2 out of 5 by Mike64 Swiffer Bissel Steam Boost
I like the idea of steam cleaning but the pad leaves streaks on the floor surface. Can a regular cloth / pad be used with just the unit to remove the steam boost residue?
November 1, 2013
Rated 5 out of 5 by mesonly Siffer Bissell
I am disabled and loved that it is so lite wieght. I love fresh scent and no sticky feeling after. It is Just a great clean. I don't think my bathrooms floors have ever been so clean.
Once Bissell you did it again you made me a fan.
October 29, 2013
Rated 4 out of 5 by Jill Love it
I've only done one room, as I'm deep cleaning which involves rolling up area rugs, washing walls, etc. But the one room I've finished, the Bissell Swiffer Steam Boost did a great job. My apt. is 50+ years old, with old fashioned tile floors. The floor is shining, no streaks, and I feel confident in the results this mop provided. I would recommend it to friends and family. Price is great, too !
October 20, 2013
Rated 1 out of 5 by Disappointed Customer Quit working after one use
I originally thought that cost of this mop was a bit high considering it's somewhat flimsy construction. But the first time I used it, the results were great. I thought I was getting my floors clean with my Swiffer Wet Jet. Not!!! I was amazed at how much dirt was on the pads with the Steamboost. However, the second time I used the Steamboost, it just dribbled water all over the floor when I pulled the trigger. I re-read the directions and I had done everything right. It just would not produce any steam.
I like how clean steam gets my floors so I will look at purchasing a better quality steam mop. This piece of junk is going in the trash.
October 19, 2013
Rated 4 out of 5 by aligirl great value for the price
I was given this product as a gift from my Mom after my Haan cleaner broke. I was skeptical, but was in dire need of a good cleaner for my hardwood floors. I could not be happier with this product. I did a test and it really cleaned the dirt of the floors better than other spray on products. It left no streaks, dried without being sticky and had a very slight but nice scent as well. I am thrilled to have a product that actually cleans well!
October 4, 2013
Rated 1 out of 5 by Corky17 This product leaves streaks on the floor and floor feels sticky.
I am going back to a Shark steam mop. The shark cleans your floor without any chemicals.
September 30, 2013
Rated 1 out of 5 by KRCKRBY Lame!
This product does not clean like it claims in the commercial! The product itself is cheaply designed and made. I'm going back to my original steamer that doesn't have to use chemicals!
September 25, 2013
Rated 2 out of 5 by Texansfan n Indy I want my money back
Very disappointed with device brought it, because of the Bissell name,but it clean just like the Swiffer wet jet mop,which isn't saying much. Going to see about getting a refund.
September 21, 2013