Rated 1 out of 5 by rbmv2014 horrible..
Had my swiffer 3 weeks used it 3 times since having it .. swept with a broom first then with my swiffer then I used my steam mop and it left a film on my hardwood floors .. it was disgusting .. I redid my floors with my mop and bucket and they shined I used the swiffer a week later thinking it was just me .. nope film again .. I have a 9 month old that crawls on the floor I need good product .. guess I'll stick to my mop and broom..
March 6, 2014
Rated 4 out of 5 by mommykim Much better than a mop!
Love this product! It is much more sanitary than a mop, the pads are kept moist but not too moist by the steam, then I can throw the dirt away. Must swiffer first to get the major dirt and particles off the floor. I pretty much keep the steam button pressed throughout the cleaning and that works well to get the dirt up. It doesn't make the pad or the floor too wet and the floor dries quickly. It's more of a weekly mop than a heavy duty cleaning steam mop.
March 2, 2014
Rated 1 out of 5 by customer POOR QUALITY
very poor quality. we have the dry swiffer and are very satisfied however this is very poorly constructed. the steam button broke only after several uses. constructed of very poor quality plastic. Invest in something else.
February 28, 2014
Rated 2 out of 5 by Debbie Broken lever
I have had my swiffer since December. While I am very pleased with the swiffer and it's cleaning ability the handle lever is broken making the entire apparatus not useable . Very disappointed !
February 26, 2014
Rated 1 out of 5 by Madhousewife Not a Good Product!
I have had my steamboost for only 3 months, when the plastic trigger snapped and broke. For the amount of money you spend on the product alone then for the pads. One would be better off getting a different steam mop with the cloth pads you can put into the washer.
February 24, 2014
Rated 3 out of 5 by amy Have a gentle trigger pull.....
I like the steam and ease of use for a quick clean up and sanitizing.
It still does not do edges against the floor boards well but I haven't found a product that does this. (other than good old elbow grease).
I do not like the fragrance of cleaning pads.
The trigger broke and now has no tension to steam. The trigger needs to be better built. We are gentle use people and it broke while squeezing the trigger. I won't buy a new one...just want to purchase the handle to replace - but it isn't available.
February 21, 2014
Rated 2 out of 5 by Jackie Unscented pads need to be available
Why do manufacturers think we need to perfume all the fresh air in our homes. As an individual who wheezes around perfumed products, I find these perfumed pads a real problem.....find that if I rinse the pad several times before using they are tolerable but am about to discard this product for another. By the way, as a nurse, I have had many patients who become nauseated around perfumes.......e.g., people who are receiving chemotherapy.
You need to provide an unscented option.
February 19, 2014
Rated 4 out of 5 by Mo I like the the entire concept
I have been looking for someone to come up with an affordable steam machine with a GOOD NAME behind Lightweight, heats fast, wet steam pads clean great (reasonable price), and pass the "paper towel test" after use. Meaning a wet paper towel across floor comes back clean.
February 10, 2014
Rated 3 out of 5 by dale swiffer bissell
I does not spray in caulk along the wall so I am not really happy with the cleaning because you have to get on your knees to get along the wall
February 9, 2014
Rated 5 out of 5 by BusyMama36 Changed My Life
In combination with the sweeper vac, the three plus hours spent cleaning floors every weekend has been reduced to under one. The Steamboost did an excellent job on my wood floors - shiny and no streaks! I now have more time to spend with my kids! I would highly recommend this product!
February 8, 2014
Rated 1 out of 5 by Suedu56 Broke after 4th use
I received the Steamboost for Christmas. I went to use it today and after I filled the water chamber I realized the mop was leaking. On closer inspection I found that the water hose to the mophead was broken in half. This is due to poor design. The plastic hose runs right over a metal joint and it obviously receives constant erosion with joint bending.I had only used the mop 4 times. I used it as directed and emptied the water chamber after each use.So disappointed since I love my other Swiffer products.
February 5, 2014
Rated 3 out of 5 by DianeR Falls apart quickly
I have had to replace this twice because the handle will not stay on. My neighbor had the same problem with hers. It does a good job cleaning but do not like the strong smell of the pads. perhaps unscented or a milder fragrance that evaporates would be nice?
February 4, 2014
Rated 2 out of 5 by SarahB Leaves floors streaky
I thought it would be quick and easy to use..But it leave streaks on my wood floors and the floors look horrible after using it. Plan to get a refund.
February 2, 2014
Rated 2 out of 5 by GiGi OVERWHELMING CHEMICAL SMELL IN THE STEAM PADS!
I like the Steamboost and the ease of use.
My biggest complaint is that the Steam Pads are scented with CHEMICALS and the smell lingers hours after use. I had to wash my floors with hot water to get rid of the chemical smell. The smell is an assault to ones senses. I contacted the company and was told most consumers feel it makes the product more pleasant to use...SERIOUSLY???? I filed the paperwork for a money-back refund.
January 30, 2014
Rated 1 out of 5 by Sandy Not a good way to clean your floors
I am very disappointed with this steam mop. I used 3 pads and my floor still had water marks, and it dulled the finish. We are a household of only 2adults, and I wash my floor everyday, so it certainly does not have any large messes to clean. I'm sorry I did not keep the receipt, as this would have been returned by now. I do not recommend this at all
January 28, 2014
Rated 2 out of 5 by Morgan25 Steam boost but not much steam
I do hope someone from Bissell is reading and can help with this. I purchased my steam boost last night and u send it today for the first time. There is not much steam as in the video and I can also touch the surface when steam Is present. Will this improve or should it be returned?
January 25, 2014
Rated 5 out of 5 by Tink This product is so easy to use
Love it! Easy to use; very reasonably priced; does an awsome job.
January 24, 2014
Rated 1 out of 5 by Syl4282 Hard
It's not good. Don't buy save your $50. I have a bad back. I was hoping it will be easy for me to use .
January 18, 2014
Rated 4 out of 5 by Adriana STEAMBOOST - I am in love
I bough an STEAMBOOST a few months ago and I love it. It cleans fast, easy and the pads has an wonderful green apple smell.
The problem is that, I bough when I was visiting USA and it has been difficult to get refill, even from Ebay.
So... would be great if Swiffer either open a factory in abroad or ship refill to abroad.
By they way, I would love to get the New Swiffer® Sweep & Trap™ too!!! :-)
January 13, 2014
Rated 5 out of 5 by agirlcalledrinn I'm pretty happy with this product
I've had the steam mop for 2 months, and it seems to be holding up well. I use it in the bathroom and kitchen on normal laminate floors. It works awesome with the steam boost pads. The first time it took a few, because the previous tenets were fairly gross, but since then it's been one pad for the smaller room, and 2 for the kitchen (but it's winter here). I even tried it with the normal swiffer pads, and they seem to work as well.
January 10, 2014
Rated 1 out of 5 by Bobbie No steam
Just brought followed directions and watch video and it is awful, very
little steam,floors was wet.
Used white vinegar and warm water,no wet floors.
Would return but can't find the ticket.
Will try to sell in yard sell.
Don't know if reviews are truly true reviews.
January 6, 2014
Rated 1 out of 5 by oregurl ruins floors
I've been using my shark steam mop for years and loved it. So you could imagine my disappointment when it quit working. It was replaced with a more affordable version, the swiffer Bissell steam boost. Huge mistake! About 12 hours after I had finished mopping, my floor began to warp and seperate.. not just the hardwood floors but the laminate in the kitchen as well.. I will never use it again!! I've never had this problem with my shark steam mop which I have used regularly. Good luck getting assistance for the damages!! That's a whole other nightmare..
January 3, 2014
Rated 1 out of 5 by Professor Product made the floors sticky
Used the product in two different households and the tile floors were sticky after use. Better marketing than cleaning.
January 1, 2014
Rated 2 out of 5 by Disapointed Loved it, apparently too much
I fell in love with this steamer from the moment I saw it. I have always wondered why steam mops never came with disposable pads. It is very fustrating to have to mop and realize all of your cleaning pads are dirty, waiting to be washed. I have had my steamer for a little under 6 months. Yesterday while mopping, the button that you push for steam, went into the handle and would not come out again. Rendering the mop useless without steam! I was not pressing it aggressively either, so I was very dissapointed to see that it had apparently broken from the inside, after owning it for such a short period of time. Of course I do not have the receipt. Who keeps a receipt for a mop for 6 months? Are you able to purchase replacement parts? Perhaps just the top portion that houses the lever for steam?
Very disapointed, I really loved that mop!
December 29, 2013
Rated 3 out of 5 by phil33496 excellent product and innovative
This is a great and innovative product. Steam is fantastic, it makes cleaning easy and kills germs. The great part is disposable cleaning pads. Use it and throw it away, very simple to use. Disposable pads very innovative. It doesn't matter what mess you clean. Clean sanitize and dispose, can't be better than that.
December 28, 2013
Rated 3 out of 5 by Dave27 Good Value For Money, But Not Perfect
This is a mixed review.
- easy to assemble and use; very lightweight
- does an excellent job on tile and a reasonable job on sealed, hardwood floors
- good value for money
- requires fewer pads than Wet Jet Swiffer -- just one for my whole apt. vs. 3-4 for Wet Jet
- not perfect: doesn't do much for stained grout on 35 year old tiles….I guess you need a more heavy duty steamer or hand-scrubbing with a brush
- still prefer Wet Jet Swiffer for hardwood floors
A mixed bag. This is a good, but not great, product overall. It's a compromise: lower cost, but less effective than more robust steamers.
December 27, 2013
Rated 5 out of 5 by Marcia63 Love this mop!
Just bought this last night and since the reviews I read here are the reason I decided to purchase, thought I should add a review. I have owned two Shark steam mops, both have exploded dangerous amounts of steam out the top. I had the first one replaced but thinking I don't want to take a chance on it happening a third time and chance getting burned. So I researched and found mostly positive reviews on the Swiffer Steam mop and decided to try. Did a great job! Used on my kitchen, (floating tile), living room (hardwood), 2 bathrooms (tile), 2 bedrooms (wood & laminate), and ended with a painted floor area in my basement. I did this all with one steam pad and it locked in the dirt. I love this product!!! Very light weight and easy to use and maneuver. Only thing I could find negative is it doesn't come with a spout/funnel for adding water. I use mine from previous steam mop so not a problem for me.
December 27, 2013
Rated 3 out of 5 by CleanKelly 2nd purchase of Swiffer BISSELL Steamboost
I had purchased my first Swiffer Bissell Steamboost in August. My entire house has ceramic tile so this was a must in our home! I loved the mop right away. It did an amazing job cleaning and I loved the fresh scent it left behind and a feeling on our bare feet of "clean". One day I filled my steamer with bottled water and plugged it in, but it did not work properly. It steamed continuously leaving a trail of water behind and went through the reserve of water terribly fast. It still worked but I had to trail behind the puddle and went through way too much bottled water. Not sure exactly what happened to my steamer, but luckily my daughter bought me a new one for Christmas this year. I recommend that everyone keep their receipt and UPC code just in case this happens to them because I didn't. I would have gotten my money back guarantee but never took time to keep it! I still love it and am excited to mop again with ease using my new steamboost.
December 26, 2013
Rated 2 out of 5 by Marty Doesn't clean laminate.
This product gets floors wet, but doesn't clean spots or small lint pieces on laminate. I need to manually clean sticky spots. Definitely not a good product for me.
December 24, 2013
Rated 5 out of 5 by CallaLilly Cleans Better Than My Regular Mop
The SteamBoost definitely made cleaning my entryway floor much quicker than normal. It cleaned up the floor in one pass versus the normal two to three passes it takes with my normal mop.
December 22, 2013