Rated 1 out of 5 by Southerndoll1953 PROBLEMS WITH THE TRIGGER
I am on the 5th steamer now. The first four the trigger broke on all of them. I will not buy another one. When this one breaks I am just going to get my money back. If it wasn't for that the steamer would be great.
October 5, 2014
Rated 3 out of 5 by Hserene 6 months
So I've had the steamer for about 6 months and I use it quite frequently. I went to use it the other day and I stopped steaming. I loved the product and loved how clean it had gotten my floor, however long term it failed.
October 2, 2014
Rated 1 out of 5 by Geni Not Impressed - broke after 3rd use
I just went to use mine for the 4th time and when I poured water in the reservoir it came pouring out the bottom just as fast. Now I have a puddle on my floor and a broken Swiffer Bissel. The tubing must have broken or something????? Not impressed at all. These things are a nuisance as it is now totally useless and I have to drag it back to the store and hunt up my receipt. Shouldn't happen at all.
September 27, 2014
Rated 1 out of 5 by Doug Piece of junk
After about a month and a half of use part of the handle on my we jet broke. I duct taped it back together and used it for another month and a half until today when another part of the handle broke. There's no way to put it back together this time, so I threw it in the garbage can.
September 16, 2014
Rated 1 out of 5 by Scott I will be returning this today
I purchased this mop based on price cause I didn't do my homework first like I normally do.This is not worth the box it came in.I went through to of the cleaning pads on 1 piece of tile cause they would stay on the mop.Every time I moved the mop back and forth it would come off.I spent more time stopping to try and keep the mopping sheet on the mop than I was able to spend mopping.One of the worst items I ever bought.
September 9, 2014
Rated 1 out of 5 by Doreen Swiffer SteanBoost
We bought a Swiffer SteamBoost and had used it 3 times. The plastic tubing at the base broke and now it's of no use whatsoever. I have no idea how it can be replaced since I feel it was a defect in the product. Any ideas??? Doreen age 69
September 3, 2014
Rated 3 out of 5 by JerseyEric Decent Mop But Trigger Broke
This is a decent mop. I bought this, because my more-expensive steam mop with microfiber pad leaked too often. I like the convenience of disposable pads for this model though I wish it came without the strong scent that sometimes makes me sneeze. Unfortunately, my trigger broke today after using this for 6 months -- how can I replace or fix this? I cannot find the replacement part on this website, which is the upper pole with handle & trigger.
September 1, 2014
Rated 1 out of 5 by cwcw not good quality
I liked he steam boost when it was working. However, I have not used a complete 20 steam pad refill box and my bissell will no longer steam with water. Not a good product.
August 26, 2014
Rated 3 out of 5 by Jackie309 Not as powerful as advertised
I bought this for my ceramic tile in my kitchen. This basic steamer works fine for general clean ups. Because it uses disposable flat pads the pad does not get the dirt in the grout lines which I have to do manually. The cord is long, and occasionally gets in the way. The trigger you have to hold constantly and the steam is not very hot, but it does take off spots on the tile. If you don't want to spend a lot of money, as a "plain vanilla" steamer it works ok. I wish there was a textured microfiber cloth to use with this instead of the disposables. As noted--the tiles are clean, however does not get down into the grout.
August 9, 2014
Rated 1 out of 5 by Housewife Mop
This Steam mop does not work good at all. I had mine for a month and it broken the button for the steam could not take it back because I had been using it. Worse mop ever
August 7, 2014
Rated 1 out of 5 by KTurner Poor construction and materials
My husband and I purchased this mop not too long ago. After several uses the handle and button mechanism that works the steam broke. We no longer have the receipt because after our first couple of uses, I really liked the product and didn't think I would need to return it. Now I'm stuck with a broken mop.
August 7, 2014
Rated 2 out of 5 by Brittney84 Good while it lasts
I absolutely loved this steam mop until it broke. I was mopping my bathroom floor as I usually do when the trigger for the steam broke off. Now I can not use the steam option. I purchased this less than a year ago and did not keep my receipt so now I am out the money. Incredibly upset!
August 2, 2014
Rated 1 out of 5 by JacksMom Waste of Money
Steam is NOT hot. Unit will not stand up. Falls to the ground as soon as you let go. Swivels around any way it wants. Will be returning to store.
July 30, 2014
Rated 4 out of 5 by cc19 Fixing trigger
My trigger broke how can I replace or fix this? Please someone help me to get the part .
July 27, 2014
Rated 2 out of 5 by Phyllis Am I doing something wrong?
I recently bought this steam mop and yes I do find it easy to use and it picks up the dirt great. However one problem is the streaks it leaves behind on my laminate floors.
I even did my floors two times in a row with clean pad and same thing. Not happy.
July 27, 2014
Rated 5 out of 5 by CycleToad Prep the deck
I use the STEAMBOOST to prepare the wood deck for staining. The steam cleans the dust, dirt and pollen from the wood planks. The stain goes on easy and looks good, once the wood is clean. The steam dries fast! I used a pressure washer and mop prior to the STEAMBOOST. The STEAMBOOST is by far the best option for the prep!!!
July 26, 2014
Rated 4 out of 5 by SamIam This product requires refills
I bought the Swiffer my Steamboost to use for my kitchen floor. The product works amazing, but I didn't realize it uses disposable refills. Every time I clean my floor it costs me extra for the refills. It fast became to big an expense for my use. I am looking for a better option.
July 24, 2014
Rated 3 out of 5 by ibarton65 OK for an Inexpensive Product
This works but does not do a thorough job compared to other steamers I've had. The pads smell nice enough but leave a residue on my floors which has caused me to have to throw out bath mats that have stuck to the floors (and yes, I do wait for the floors to dry). I now have to use a plain sponge mop after using this product (which does a decent cleaning job) to get the residue off of the floors. Wish they'd make a plain, unscented, heavy-duty pad I could use so I don't have to purchase another brand of steamer.
July 22, 2014
Rated 5 out of 5 by Fragranceless I love the Swiffer Steam mop!
I really love the ease and convenience of this product. My tile floors look and feel very clean. My only complaint is the fragrance used in the cleaning pads. I'm very allergic to heavy fragrance and wondered if you could use something a little more natural like coconut or lemon. Or no fragrance would be better. I have to use fragrance free products when I can. Otherwise, this is a great product!
July 18, 2014
Rated 1 out of 5 by Angrymom Very annoyed
Loved it the 1st 2 times I got to use it and then for some reason the water tube got to hot I guess and melted and with no luck after 2 attempts to get replacement and still no response from the company...
July 11, 2014
Rated 4 out of 5 by PamelaJean GOOD MOP
I bought this when they first came out and have been using it since. I've found the SWIFTER pads have gotten skimpier and I tried the GRIME BOSS pads. They don't work as well and the green strip on the bottom comes off. I need new pads that stay on the mop. I have pets and I just want the unscented type or ones that are scented with Murphy's Oil Soap. I prefer the disposable ones, but the washable ones are OK as long as they are easy to change and stay on the mop.
July 8, 2014
Rated 1 out of 5 by Bobbi T Swiffer Model 6639 - broke after only a couple uses
I wasted money buying a product I thought would be reliable given it has the Bissell name. After only a couple uses, the water would not heat up and the steam sprayer broke. I do not recommend this product. I also wish I would have read the reviews as I normally do, before buying the product.
July 8, 2014
Rated 2 out of 5 by Dickey Bissell swiffer mop
The product cleans but is not useful in the cracks on the floors on wall. I wished it sprayed in them also besides just spraying floor.
July 6, 2014
Rated 1 out of 5 by PJ Very Disappointed! Cheaply made product! Not worth the expense!
I really liked the convenience of this steam cleaner. Put on a cleaning pad and get a quick steam clean up. Well, it was great the first few times I used it. Then the handle and button mechanism that works the steam broke. I was bummed because I no longer had a receipt and had used it a few times. It was so convenient that I decided maybe it was a fluke and I would get another one and give it another chance. WELL, now right at $100 total between buying two in less than 6 months!! The second one just broke!! To expensive to be so cheaply made! NOT WORTH IT AT ALL!! I will not recommend this product and will warn friends and family before spending their hard earned money on such junk!
July 1, 2014
Rated 1 out of 5 by Louownsme Very disappointed :(
I have had two Shark steam cleaners and I was pleased with their results, however I decided to try your product when it was time to replace my Shark. I was learry because of the wet Swifter bads, they have always left a slimy film on my tile. After using this product I was pleased with the swifter pads, but I did not notice much steam at all. I would return the cleaner if I had the receipt . My search for a better steam cleaner continues.
June 21, 2014
Rated 5 out of 5 by staciebRT Bachelor pad floor rescue!
I recently moved into my boyfriend's house which had been a bachelor pad with 3 boys in it for several years. I've been cleaning off the dirt and grime left behind, but the one place I couldn't seem to make progress was the kitchen floor. It was just disgusting. I bought the Steamboost and it was a miracle worker! The grease around the stove finally broke its grip on the floor and came up after a couple of passes with the Steamboost. I probably used about 10 of the cleaning pads the first time I used it on the kitchen floor, but I can now say I'm not afraid to walk barefoot through the house anymore! I've also used it on the hardwood floors throughout the house and I'm so happy to know our floors are clean and sanitized.
June 19, 2014
Rated 1 out of 5 by Mek93 The WORST
I purchased this item because I was excited about using steam instead of more chemicals to clean, and the seeming convenience of the mop. I was disappointed from the start when I opened the swiffer pads and was confronted by the sickeningly perfumed Febreeze cloud. Then I noticed that the cord flops all over the place when you're cleaning, the handle is so short it makes you hunch over in half to get a decent reach, and the head of the mop flips on its edge when you pull it back to you. I would rather get on my hands and knees the next time. Engineering fail.
June 16, 2014
Rated 3 out of 5 by Disappointed Handle button broke
Product worked great, till it broke after 4 weeks. A small plastic piece broke in steam button on handle, rendering the product useless junk. Product quality control has away to go.
June 1, 2014
Rated 1 out of 5 by Cleanchk This is my third one... Great concept but trigger breaks after 20 days or sometimes even 5!!!
Bought 3.... One for my kid, one for the office and one for home. All 3 are broken due to the trigger spring giving way... Nice while it lasted!!!
May 30, 2014
Rated 1 out of 5 by Jem03 Great idea, poor construction
I received this as a gift to help during a move and was so excited. I used it once and it worked great! But the next day when I went to do the rest of my floors the steam didn't work anymore, on closer inspection the tube that takes water from the well to the mop head had snapped. I didn't expect decades of use, but I was hoping to at least get a few months, at the very least more than once! Talk about disappointing.
May 30, 2014