Rated 2 out of 5 by Sonya311 Quit working after 6 months
It doesn't blow steam any more! Built up white stuff in the bottom. I took it apart and scrapped it all off but it still doesn't work.
December 21, 2014
Rated 5 out of 5 by brionna742024 Great for everyday cleaning
This is a great product for when you just don't wanna pull the mop out. And the floor dries in 1/3 of the time! Very happy with this purchase
December 10, 2014
Rated 2 out of 5 by buggycrazy GOOD IDEA BUT CHEAP AND FLIMSY
not very old and the trigger broke, I took it apart, flimsy plastic pegs are what broke. I could attach a wire and use it but it may make a very good garden stake out front, I get lots of foot traffic by my place.
I also have a SHARK!!! A+ (this was a gift-and my second broken bissell product, and my last.)
November 23, 2014
Rated 2 out of 5 by LJDW Worked great, first time, but...
The first time I used this Swiffer it worked great! It heated up quickly, and was so easy to use. But since that first time, it will not heat up enough to produce steam. The light comes on, but no steam. It's been plugged in now for 30 minutes and is still cold. Any suggestions?
BTW, I love the other Swiffer products.
November 19, 2014
Rated 1 out of 5 by Juliana Too fragile
use less than 6 months and the handle broke. It was nice to clean but I never thought it would last so little. It is very fragile, not worth paying.
November 14, 2014
Rated 1 out of 5 by pkoeh Worked 1st time... Never Again
Used the product about 3 months ago; it worked as indicated. Followed proper procedures after using it and storing it. Plugged it in today, filled the water chamber and after 25 minutes - NO STEAM! Waited another 10 minutes - stil no steam. I have boxes of the wipes in storage and a useless steam mop.
November 9, 2014
Rated 4 out of 5 by lrp101 hole in handle.
why don't you make the hole in handle larger so you can run the cord thur it.that way you don't have to hold the cord with your hand , to keep it off the floor?
November 9, 2014
Rated 1 out of 5 by jjctii37 Not Happy
The trigger on mine broke after 5 times. Now i am stuck with a mop that does not work. really disappointed in this product.
November 1, 2014
Rated 5 out of 5 by laborless The best and it is build so well
I have used my mop so often on apartments I manage. The handle is nice and sturdy, no bending as with other mopes. Leaves every thing
smelling so good.
October 30, 2014
Rated 2 out of 5 by BeckyL Good until it broke.
I was very happy with this product for a little over a year. But, then the trigger broke and could not be fixed. I live in a small apt. And used this for a small bathroom and kitchen once a week. I am sad and disappointed that it only lasted a year.
October 28, 2014
Rated 4 out of 5 by Valszoo Has great potential, but...
I really like Swiffer products in general, so I thought the Steam Boost would be a slam dunk. I love the way it cleans, but I have some issues with the size and location of the steam trigger. I have arthritis and I find that using the steam trigger is very uncomfortable and hard for me to use. I use the steam boost for cleanups when I don't want to have to use my larger, heavier Bissell Symphony and I really like the ease of using the throw away cleaning pads. The steam trigger on the Bissell is flat and runs the full length of the handle (where you hold it) which makes it quite easy to use and I have no discomfort using it. I really prefer the results of the Swiffer Steam Boost over the Bissell Symphony, but because of the discomfort in using the Swiffer, I usually opt for the Bissell. Maybe you could do some research regarding the placement and type of steam trigger that would be more user friendly for customers like me.
October 27, 2014
Rated 1 out of 5 by Southerndoll1953 PROBLEMS WITH THE TRIGGER
I am on the 5th steamer now. The first four the trigger broke on all of them. I will not buy another one. When this one breaks I am just going to get my money back. If it wasn't for that the steamer would be great.
October 5, 2014
Rated 3 out of 5 by Hserene 6 months
So I've had the steamer for about 6 months and I use it quite frequently. I went to use it the other day and I stopped steaming. I loved the product and loved how clean it had gotten my floor, however long term it failed.
October 2, 2014
Rated 1 out of 5 by Geni Not Impressed - broke after 3rd use
I just went to use mine for the 4th time and when I poured water in the reservoir it came pouring out the bottom just as fast. Now I have a puddle on my floor and a broken Swiffer Bissel. The tubing must have broken or something????? Not impressed at all. These things are a nuisance as it is now totally useless and I have to drag it back to the store and hunt up my receipt. Shouldn't happen at all.
September 27, 2014
Rated 1 out of 5 by Doug Piece of junk
After about a month and a half of use part of the handle on my we jet broke. I duct taped it back together and used it for another month and a half until today when another part of the handle broke. There's no way to put it back together this time, so I threw it in the garbage can.
September 16, 2014
Rated 1 out of 5 by Scott I will be returning this today
I purchased this mop based on price cause I didn't do my homework first like I normally do.This is not worth the box it came in.I went through to of the cleaning pads on 1 piece of tile cause they would stay on the mop.Every time I moved the mop back and forth it would come off.I spent more time stopping to try and keep the mopping sheet on the mop than I was able to spend mopping.One of the worst items I ever bought.
September 9, 2014
Rated 1 out of 5 by Doreen Swiffer SteanBoost
We bought a Swiffer SteamBoost and had used it 3 times. The plastic tubing at the base broke and now it's of no use whatsoever. I have no idea how it can be replaced since I feel it was a defect in the product. Any ideas??? Doreen age 69
September 3, 2014
Rated 3 out of 5 by JerseyEric Decent Mop But Trigger Broke
This is a decent mop. I bought this, because my more-expensive steam mop with microfiber pad leaked too often. I like the convenience of disposable pads for this model though I wish it came without the strong scent that sometimes makes me sneeze. Unfortunately, my trigger broke today after using this for 6 months -- how can I replace or fix this? I cannot find the replacement part on this website, which is the upper pole with handle & trigger.
September 1, 2014
Rated 1 out of 5 by cwcw not good quality
I liked he steam boost when it was working. However, I have not used a complete 20 steam pad refill box and my bissell will no longer steam with water. Not a good product.
August 26, 2014
Rated 3 out of 5 by Jackie309 Not as powerful as advertised
I bought this for my ceramic tile in my kitchen. This basic steamer works fine for general clean ups. Because it uses disposable flat pads the pad does not get the dirt in the grout lines which I have to do manually. The cord is long, and occasionally gets in the way. The trigger you have to hold constantly and the steam is not very hot, but it does take off spots on the tile. If you don't want to spend a lot of money, as a "plain vanilla" steamer it works ok. I wish there was a textured microfiber cloth to use with this instead of the disposables. As noted--the tiles are clean, however does not get down into the grout.
August 9, 2014
Rated 1 out of 5 by Housewife Mop
This Steam mop does not work good at all. I had mine for a month and it broken the button for the steam could not take it back because I had been using it. Worse mop ever
August 7, 2014
Rated 1 out of 5 by KTurner Poor construction and materials
My husband and I purchased this mop not too long ago. After several uses the handle and button mechanism that works the steam broke. We no longer have the receipt because after our first couple of uses, I really liked the product and didn't think I would need to return it. Now I'm stuck with a broken mop.
August 7, 2014
Rated 2 out of 5 by Brittney84 Good while it lasts
I absolutely loved this steam mop until it broke. I was mopping my bathroom floor as I usually do when the trigger for the steam broke off. Now I can not use the steam option. I purchased this less than a year ago and did not keep my receipt so now I am out the money. Incredibly upset!
August 2, 2014
Rated 1 out of 5 by JacksMom Waste of Money
Steam is NOT hot. Unit will not stand up. Falls to the ground as soon as you let go. Swivels around any way it wants. Will be returning to store.
July 30, 2014
Rated 4 out of 5 by cc19 Fixing trigger
My trigger broke how can I replace or fix this? Please someone help me to get the part .
July 27, 2014
Rated 2 out of 5 by Phyllis Am I doing something wrong?
I recently bought this steam mop and yes I do find it easy to use and it picks up the dirt great. However one problem is the streaks it leaves behind on my laminate floors.
I even did my floors two times in a row with clean pad and same thing. Not happy.
July 27, 2014
Rated 5 out of 5 by CycleToad Prep the deck
I use the STEAMBOOST to prepare the wood deck for staining. The steam cleans the dust, dirt and pollen from the wood planks. The stain goes on easy and looks good, once the wood is clean. The steam dries fast! I used a pressure washer and mop prior to the STEAMBOOST. The STEAMBOOST is by far the best option for the prep!!!
July 26, 2014
Rated 4 out of 5 by SamIam This product requires refills
I bought the Swiffer my Steamboost to use for my kitchen floor. The product works amazing, but I didn't realize it uses disposable refills. Every time I clean my floor it costs me extra for the refills. It fast became to big an expense for my use. I am looking for a better option.
July 24, 2014
Rated 3 out of 5 by ibarton65 OK for an Inexpensive Product
This works but does not do a thorough job compared to other steamers I've had. The pads smell nice enough but leave a residue on my floors which has caused me to have to throw out bath mats that have stuck to the floors (and yes, I do wait for the floors to dry). I now have to use a plain sponge mop after using this product (which does a decent cleaning job) to get the residue off of the floors. Wish they'd make a plain, unscented, heavy-duty pad I could use so I don't have to purchase another brand of steamer.
July 22, 2014
Rated 5 out of 5 by Fragranceless I love the Swiffer Steam mop!
I really love the ease and convenience of this product. My tile floors look and feel very clean. My only complaint is the fragrance used in the cleaning pads. I'm very allergic to heavy fragrance and wondered if you could use something a little more natural like coconut or lemon. Or no fragrance would be better. I have to use fragrance free products when I can. Otherwise, this is a great product!
July 18, 2014