Rated 2 out of 5 by Amanda21 Trigger Problem
I have had this machine for a little over a year and the trigger button has broken making it unable to produce steam. This obviously defeats the purpose of the steam boost. For the price, I was hoping that I would get more than 12 months use out of it.
July 27, 2015
Rated 2 out of 5 by Bevixen Steam trigger does not work
I have had the steam mop for about 14 months. I may have used it about dozen times. It worked very well and did a good job on my wood floors. Then the steam trigger broke . There is no tension when I press the trigger. I even reassembled it again. The mop does not produce any steam . I am very disappointed. I have bought several boxes of steam pads about a month ago.....What a waste . I have to return them
July 18, 2015
Rated 1 out of 5 by Unhappy with my mop Very Sorry
I received a Swiffer Bissell mop from a friend as a gift. When I try to mop the pad keeps coming off. It doesn't steam. have enough steam to clean the floor. I am very disappointed. I would return it to the company if I had an address. I hate the mop. It is the worst mop I have ever used.
July 14, 2015
Rated 2 out of 5 by Alice Loved it until it ran out of steam
I have had this mop less than 6 months and the steam stopped about 1 month ago. It worked fine for about 4 months. Water either saturates the floor or none comes at all. Really wish it could be fixed.
July 4, 2015
Rated 3 out of 5 by SgtPress Mr
I purchased this thru Amazon just over 16 months ago, and the steam trigger has broken. Everything else about the product seems to be quite substantial, but you have a "Trigger" problem, since you also sell the pads you might want to investigate the DESIGN PROBLEM WITH THE TRIGGER, this might keep potential pad customers from seeking other alternatives to your STEAMBOOST. We used a Shark for several years, after several "successful open ocean repairs" it finally sank, so we then moved to your product, thinking that it was superior in quality, seems not.
May 31, 2015
Rated 3 out of 5 by tracer Out of Steam
I truly love this product. But after using it a few times the trigger broke and now I've ran out of steam. Please help!!
This is not the first Bissell product I have had to return due to a malfunction. I recently returned a carpet cleaner to a store due to a manufactor defect. The store did not have another on hand so now I'm out a carpet cleaner and now steam mop. I thought Bissell was a very good brand to buy, but with these recent accounts I'm leery to purchase another Bissell product in the future. Thanks
May 29, 2015
Rated 3 out of 5 by Judy2Names Nice idea - needs more quality parts
I like the idea of throw away pads rather than having to wash them. The cleaning is very good. Enjoyed using it until the plastic tube that carried the steam to the pad broke.
May 26, 2015
Rated 3 out of 5 by Annie Disappointed
I loved my bissell steam mop. However a had not had for i full year and my steam button broke.
May 21, 2015