Rated 1 out of 5 by Pat79735 Save your money and don't get this.
The first time I used the unit there was no steam and a lot of clicking noise. OK, the instructions said it takes awhile for the filter to fill on the first use. The second time there was still a lot of noise but some steam. The third AND LAST time I used it, it leaked so badly I had to mop behind it. I would not recommend this unit.
November 17, 2013
Rated 5 out of 5 by Crystal Second one I purchased
I bought this years ago loaned it to my daughter and never saw it again. Loved the way it cleaned without chemicals, floor dried in seconds and obviously removed all the dirt.
Only wish they mentioned on the literature that it makes a loud clicking first time you use it. It from the pump pulling water into the system.
It's really sturdy not like the other ones on the market. Great if you have a pet and don't want them exposed to chemicals. Mine has allergies and this is safe to use.
November 4, 2013
Rated 3 out of 5 by JunoAZ Bad Odor
I like the product, functions well but it has started to emit a very foul odor. We have followed the instructions and utilize distilled water but a very fishy odor is emitted when we use the product. I considered replacing the filter but can't find the replacement.
Please, help me resolve this issue.
October 20, 2013
Rated 5 out of 5 by the clean queen Mean Steam Cleaner
Ive had this steamer before for many years . I had to send it to it's resting ground but im back for another. It did a great job and the pad's hold up in the washer. Their still good to go. I would never go back to a mop and pail again. Love your product. Keep up the good work.
October 5, 2013
Rated 5 out of 5 by dal1970 Great steam mop
I have tile floors in most of my rooms, this steam mop does a great job. No more mops and buckets of water to drag around. I even purchased a few extra heads for the steam mop. For the price you can't go wrong.
September 24, 2013
Rated 4 out of 5 by BB and Tisha's mom Love my steam mop, Deep Clean, SpotBot, and ProHeat
I found mine at a thrift store, sorry for not buying new but I'm on a tight budget. I figured for the price if it didn't work who cares 'cause I see it as a donation to the company selling it.
The reason why I'm posting this is to say after having it for over a year and it was clearly used awhile prior to my purchasing it. It works like a champ. My roommate who is hard on everything and breaks stuff uses it and my floors are always clean and bright and no streaks. Thought he did break my Bissell Pro Heat carpet cleaner which is over 10 years old. I will be taking that to the repair shop and having it fixed to give it to my mom. I also LOVE my SpotBot which I found at the same thrift store. I cannot understand why people give these away. I have terribly cheap carpet in my apartment and it mats the only thing that brings it back up is the Carpet cleaning machines I've listed. The SpotBot is a life saver when my ProHeat died we used it for a month before settling on this DeepClean Premier Pet Deep Cleaner. With 2 cats and one who has been know to go outside the litter box and both will have a hair ball issue once in awhile. You have to have all of these machines in your home in my opinion.
I was in a department store and they tried to sell me a competitor but when they told me it's brushes are rotating like a washer all I could think of well 6 brushes can break easier than 1 or two. How will I get the lift from brushes rotate in circles and not brush the carpet like Bissell does.
September 22, 2013
Rated 5 out of 5 by RazMaTaz Long term best Friend
I have used this product for many years. On hard wood floors, kitchen, bathroom, laundry. It is the best thing since the dust mop. It cleans all those messes a husband, kids and pets can make. I have never been disappointed with the performance.
Steam cleaning is the only way to go with those who have allergies.
I forgot its light weight, and easy to use.
September 11, 2013
Rated 1 out of 5 by Melissa33q Leaks and leaves puddles
I bought this as a gift for my mom last year. I just asked her how it was and found out it leaked from day 1 and left puddles on her floor. What is the point of using this to mop floor, when you have to go over it again and remove the water. It is also leaking from between the tank and filter. I checked gasket and seal of tank and it is fine. Sad I wasted $70 on this and I will never buy a Bissell or recommend to anyone ever again. Please don't waste your money on this machine.
September 9, 2013