Rated 2 out of 5 by imsted Good Mop, lousy water bottle
I was happy with the mop when it functioned properly. The water bottle cap malfunctioned after several months and will no longer hold water when hooking it up to the filter. I purchased two mops and it happened on both units. Also, when I tried to purchase a replacement water bottle and cap, the website states they are no longer available so I am throwing away two perfectly good mops because I cannot purchase a functioning water bottle and cap.
November 14, 2014
Rated 5 out of 5 by Heather W Love my mop
I have had this mop for several years now. I still love it. It does a great job cleaning my floors without the worry of using chemicals in my home. I have replaced the mop pads twice and kept the water filters up to date. Def recommend this for any household.
August 15, 2014
Rated 5 out of 5 by Grandma C Love this mop!
Love my steam mop, but have a question. I've had it for several years, now hen I use it it leaves a smell. Is it the pads or filter that need changed?
July 27, 2014
Rated 1 out of 5 by Susan2014 Waste of Money
I purchased this steam mop about 1 year ago, it worked fine at first, then the puddles started, water was coming out from the bottom. I re-read the instructions, and tried again, with the same result. The next day I began to mop again and all it did was make that cllcking sound with no water/steam coming out at all. I consider this a wasted investment and I'm very disappointed with the brand.
July 8, 2014
Rated 3 out of 5 by Rainey This product cleans well
Steam Mop cleans well; however, after only using 4 times I am having issued with power. Having to plug and unplug numerous times before power comes on. Have checked outlet with other products and have had no issues. I purchase one also for my mother; however, she has yet to use. She is older and has a hard time on how to operate
May 8, 2014
Rated 1 out of 5 by Kate Dont waste your money!!!!
I bought this steam mop for my elderly parent. It was used very little and when I went to use it water poured out all over the floor. The pad did not stay on and was totally soaked. It worked great for a very short time. Called the call center and I could not understand what she was saying, she did not speak very clear english. NO help at all!!!
MY sugestion is to look for a different kind of steam mop. I guess this was a lemon.
February 7, 2014
Rated 5 out of 5 by Erika Love this mop after 10+ years
I bought model 1867 more than 10 years ago and it still works so well, I can't bear to part with it, even for a newer model. I use it regularly, so I replace the filters periodically, but using distilled water, they last quite a while. I have a lot of ceramic tile, so I don't know how I would survive without this tool!
February 2, 2014
Rated 5 out of 5 by Big Jim The Steam Mop cleans everything outstanding
Previously used a four year older model which wasn't doing the job; upgraded to this model the steam picks up all stains even the ground in hard ones that I uses to have to scrub by hand with a brush.
January 13, 2014