Rated 5 out of 5 by Burch824 Excellent Product and Easy to Use
I am over 70 and live in a house with laminate floors. The steam mop is the perfect product to remove surface dirt after vacuuming. It dispenses just the right amount of dampness without saturating the floor. I go over the floor with a dry mop pad to remove any leftover moisture and dirt. Cleanup is very easy and I use distilled water to keep the filter system fresh. This unit is superior to the laminate floor spray cleaners and far less work, but the option of spreading the cleaner on first, then steam mopping, is always available.
November 9, 2014
Rated 4 out of 5 by Radar240 So Far So Good
I want to write an honest review. I've used the product twice on wood flooring as well as a small 6 x 9 rug. The steam mop deluxe has worked well on both.
So far I am satisfied with this product. If this changes in the future i will submit a revised review.
September 29, 2014
Rated 3 out of 5 by Teresa64 How do I get rid of the moldy smell from my steam mop
I really like this mop but there is a horrible moldy smell whenever I use it. I don't know what to do to get rid of the smell. It doesn't seem to be coming from the water tank. I want to use the mop but I can't stand to clean my floors when it leaves behind this horrible smell.
August 30, 2014
Rated 3 out of 5 by MountainSide New Steam Mop Deluxe - leaks around filter and water bottle
We use steam mops to clean our hardwood floors, they work great when they work. We started with a Shar** unit until it finally gave out. Along the way, we learned that you have to use distilled or demineralized water or they will plug up. Nonetheless, after the Shar** died, we wanted to try a better unit and so choose the Bissell 8482 Steam Mop. It worked great for several months. Now it leaks...no make that water runs...from the area where the water bottle attaches to the filter or from where the filter attaches to the main body. We've ordered a new water bottle, a new filter, cleaned the nozzle, cleaned the mop head sprayers and continue to use only distilled water. After a few uses, it starts to leak again. Very disappointed in Bissell, as an engineer, I can tell you there is a design flaw here.
August 22, 2014
Rated 1 out of 5 by PJ Bissell Deluxe Mop 31N1
I bought this mop with the hope that cleaning my floors would be easier. This thing is going in the garbage! It continually leaks water. I'd rather get down on my hands and knees and scrub!
August 8, 2014
Rated 5 out of 5 by HappyCleaner GREAT PRODUCT
I have had my Bissell Stream mop for 2 years. It works great. I hate the way cleaners left my floors sticky. The steam cleans and sanitizes without leaving anything on my floor.
May 30, 2014
Rated 1 out of 5 by Irritated Piece of Junk
I actually asked for this thing for a Christmas gift. I am on my 2nd steam mop because the 1st one came with a European plug and I live in Texas. Buyer's remorse x 2!!
May 27, 2014
Rated 1 out of 5 by Susan Junk
The first steam mop deluxe I purchased lasted almost three years. I purchased another when that mop was going out. The first one I received did not last three months and I had to go through the warranty song and dance and wait for another apparently reconditioned steam mop. Still this third mop had the same problems. Constant loud knocking, low if any steam output and finally nothing.. nothing at all. I do not recommend this product. I had been considering purchasing a fancier more expensive steam mop from bissell.. I can't do it, I can't risk it
April 14, 2014
Rated 2 out of 5 by Crystal Dissapointed
I got my steam mop for Christmas last year, and it leaves puddles on the floor if its resting in the upright potion for even a minute or two. Many times when I go to use it I push the trigger for steam and it just makes the priming sound. I can hold the trigger down for 5 minutes and still no steam. It also is very leaky. Water trickles down from where the filter and water container meet.
So disappointing. I thought Bissell would have had better quality products.
April 11, 2014
Rated 1 out of 5 by Bella77 Will not produce steam
I was excited to use this steamer. However, after the indicator light came on, I pressed the button for the steam...nothing happened. I even waited a bit longer thinking it needed time to warm up but still no steam.
March 15, 2014
Rated 1 out of 5 by patchouli1971 This thing leaks.
I've had this steam mop for about 5 years and just now decided to voice my opinion about it. I'm not sure why I've had it so long because it leaks. Not gushing, but if you leave it sitting for any period of time it will puddle up underneath the unit. I'm really disappointed and will probably throw it away in spring cleaning.
March 2, 2014
Rated 2 out of 5 by Jodi2672 Don't feel it's killing germs
The stream only comes out when push button,and if you push button to much you have wet mess. Bottom isn't heated so what are you doing besides pushing around water from dirty floor.how is it killing germs? I feel like I'm spreadng them. Going to return item very disappointed!! Plus kills my back and when pull back on mop getting lifts up
February 26, 2014
Rated 5 out of 5 by Deborahba Awesome
I just got my steam mop and it works wonderfully!!! Floors look great and the carpet refresher is great!!!
February 22, 2014
Rated 2 out of 5 by Hyndzite not recommended
sorry had this for three years and used 1x month. About 3 mos ago it was leaking water all over the floor and the steam stopped. I did EVERYTHING Bissell recommended - including but not limited to cleaning the head of the mop, using a paper clip to clean out the line, etc, finally ordering new filter all to no avail. I spent over $50 on a new filter and pads, and can't use a one of them...are there repair centers in the Cleveland OH area you can recommend? For what I paid on HSN/QVC it should last 5 plus years. I will try to find a repair shop - and then purchase another vendors product. Steam cleaning (when it works) is the best imho. I suggest another product - if you read the reviews the leaks and lack of steaming ability account for 50% of the issue with this unit.
February 19, 2014
Rated 5 out of 5 by Dootsie great features
this is a very good cleaning device, think twice if you think your foors are clean. I was very surprised to see how dirty my floors really were untill I used this , you will be too .
February 5, 2014
Rated 1 out of 5 by Edsled No good
It didn't last 6 months. Did everything they said to do, got so frustrated I threw it out. My mom bought one at same time hers only last 2 months longer than mine.
January 15, 2014
Rated 1 out of 5 by justrose12 This product is no good
The third time I was using it, it stopped making steam. I couldn't even finish my kitchen floor.
January 5, 2014
Rated 5 out of 5 by Mom of four This product is a must have
This is the second steam mop that I have the pleasure of owning. The first one gave up the ghost after more than 10 years. I just love that we don't need chemicals to get a perfectly clean floor. The mop is light weight and can get under most furniture pieces that you can't even get a broom under. I used the mop once before a party and one particular guest did not want to get his new white socks soiled but guess what the floors were perfect and he didn't get a spot on them when the party was over. Since I must speak on the negative too I would also mention that I too find the pads too much to spend in addition to the initial purchase which you should do to save on S&H. The old pads work fine still and they are more than 10 years old too so I would say there is value for money here for sure.(I bought new ones just in case the old ones did not fit.)
December 22, 2013
Rated 5 out of 5 by jusjim Amazing
This little number shows you just how dirty your floors really are. It works so well, I was shocked to see all the dirt and grime that came up off of my "clean floors"! I have pets and toddlers and try to keep the floor clean,and actually thought I was doing a great job until I used the steam mop.. Great item. No home should be without one!!! I have bought 2 others to give as gifts.
December 21, 2013
Rated 5 out of 5 by Clean46 Best Purchase
I was using a wood cleaner and thought my floors were getting clean until I used the Bissell Steam Mop Deluxe.
I cannot believe how dirty my floors really were until
I saw the dirt coming off on the mop head.
Truly I see a difference!
December 14, 2013
Rated 1 out of 5 by SRMich Worst household cleaning product EVER
I purchased mine about 3 months ago and noticed the constant leaking from tank, which seems to be a common issue with this product. Because I don't hassle with returning products I just tighten the cap as recommended by the FAQ. That solution was short lived. Having to depress the trigger every time I need steam is a pain so I've resorted to using a rubber band to keep the steam going. It is now 3 months later and the steam feature doesn't even work anymore and I use distilled water every time!! I am now left with dirty soaked floors! Ugh!
December 13, 2013
Rated 5 out of 5 by meojohnson love it !
I have been looking for a steam cleaner to use on my laminate floor and this was the only one I found that specifically stated that it could be used. I love it so far and hopefully it will continue to give me clean floors!
December 7, 2013
Rated 5 out of 5 by Bootsie Bis sell Steam Mop
I have been very happy with Bissell Steam Mop. The floors shine after I use it. It gives a nice finishing touch. The service is awesome - I needed a part and I called service department - they were so helpful and I ordered what I needed and received it within a week.
November 25, 2013
Rated 5 out of 5 by Striper2 Great for all floors
It was simple to assemble, and I was amazed how clean bathroom tile got, and we have mexican tile throughout house and it came out great. I could see what a great job it did by the dirt on the microfiber cloth after cleaning.
The only complaint that i have is the outrageous price to purchase additional microfiber cloths from Bissell. I guess it's like the copy machine companies, where they make their money on replacement ink!
I would love Bissell to offer discounts on additional microfiber covers!
November 19, 2013
Rated 5 out of 5 by Lisa14043 Best Steam Mop on the Market
This is my second Bissell. The first one I purchased four years ago was the predecessor to the 31N1 and loved it. It needed repair, and it was cheaper to buy a new one than have it repaired, so I purchased the 31N1. I love the ease of use, the way it super cleans by steaming the floor and the movement of the head to get everywhere you need to clean. It came with 2 washable mop heads and a special carpet steaming attachment. This, along with my two dyson pet vacuums (upstairs and downstairs) are a must in my home and I couldn't live without.
November 10, 2013
Rated 1 out of 5 by dissapointed quit after 2 uses
the first time I used it I loved it, it was short lived though. Went to use it the second time and nothing. I lost my receipt so I can't even get my money back.
October 22, 2013
Rated 4 out of 5 by Nana Good value for your money....but
The machine leaks water when standing. Have bought a new filter used distilled water or the bottle water Bissell sells. Over all I like the product. Cleans the floor and sanitizes. The filter seems a bit expensive though. Like the washable pads.
October 10, 2013
Rated 1 out of 5 by Cig Worst product ever
Have used this product a total of 8 times using filtered and distilled water and it continually plugged up with small silver balls like lead or solder. I would never buy another bissell product. It is a piece of trash.
September 28, 2013
Rated 2 out of 5 by pat just quit
I have had this steam mop for about 2 years. I don't use it too often as it is hard to push on my dull kitchen floor. Today it just quit. flat out quit. I am looking for a reset button.
September 12, 2013
Rated 1 out of 5 by Jane THIS PRODUCT DOES NOT WORK
This is by far the worst product I have ever purchased. THEY DO NOT WORK!!!!!! My first one I had less than 2 months because the water would not come through the bottom. I called the company and they sent me another one. The second one worked for the first 3 times I used it, and then did the same thing. On the second time using it, It did not work for close to 45 minutes of plugging it in. So when I tried again a month later I had it plugged in for 45 minutes and still nothing. I just threw the entire thing in the trash. I NEVER write a review, but this is the worst product ever and I would never recommend it to anyone.
September 1, 2013