Rated 4 out of 5 by Homeowner Amazing product
I saw this advertised on television and thought if it works as well as they say it is pretty amazing. We have a lot of dog hair on our floors and 2 kids running in and out all the time. I did vacuum the floors first to get most of the dog hair because I figured why fill the steam and sweep up with fur right away. It was very easy to put together, reasonably priced (found a $20 mail in rebate at the Bissell website) and lightweight. I had the entire (large) kitchen floor and hallway done in less than ten minutes. The only complaint I have is that you have to hold the button down to release the steam and my arm hurt towards the end. I ran it with the sweeper going to pick up anything I missed when I vacuumed. I would highly recommend this to anyone with linoleum floors (not sure how it works on other surfaces) as it is quick, easy and dries instantly. No more waiting until nobody else is home to wash the floor so it has time to dry.
April 15, 2012
Rated 2 out of 5 by Barbara Realtor i was very dissappointed
I thought it would vacuum better and clean the floor better, just made some steam and that was it
August 3, 2014
Rated 2 out of 5 by amberale77 filter smells like fish
We bought the steam mop in march of 2014 and have used it for two months. We always use distilled water and remove the water tank after use, but it has still managed to make the house smell like fish after use. what do we do now?
August 2, 2014
Rated 4 out of 5 by micshabby Better than some steamer cleaners
This is my second steam cleaner. The first one was a brand new canister style (not a Bissell) with all attachments I bought and used once because the musty smell overpowered me and I "ran screaming from the house" never to use that thing again.
Fast forward to this past Christmas and I showed hubby what I wanted. I do like it but not jumping for joy about it yet. I've only used it twice this past week. My floors, I am embarrassed to say, have not been wet cleaned for almost 2 years because of an illness that didn't allow me to function very well. (My guy doesn't do housework.)
The cleaner was very easy to use and I did see a difference in the floors. They are a little streaky but I'm sure that will change as I do the floors on a more consistent basis. I was also happy because it is a very light cleaner and I can lift it without help from my hubby.
I am a little disappointed in the so-called brushes because they aren't brushes. They are vinyl "thingies" only which I'm sure will wear away easily. I am also disappointed in the dirt pan being too hard to re-attach. I dread doing it. I spend at least a half hour or more trying to get it to re-attach the pan. But all in all, I give this cleaner a thumbs up.
i am looking forward to buying a hand held soon so I can do the walls and counters. We have very hard water and I'm hoping a hand held will clean the orange stain in the rub and sinks.
May 26, 2014
Rated 2 out of 5 by maxine1 hair and dust not well vacuumed
My floor was not particularly dirty and not much pet hair but it quickly wrapped around the tiny wheels and they were no long rolling. Lots of fine dust came out and also was not picked up making the machine dusty and making me question if it was working as a vacuum.
When steaming, it did seem to work ok but since the pad is on the back of the machine getting into corners and under short inlets was impossible.
Not happy and will probably return.
May 9, 2014
Rated 4 out of 5 by george pretty good
have had product for about 2 years now and it cleans pretty good. the only 2 complaints i have is the pads don't like to stick to the bottom sometimes and they end up coming off while i am trying to clean the floor. the other is whenever i take off the tray where the sweeper part sweeps the dirt into to clean out and i go to put it back in the sweeper is a little bit of a pain because it just doesn't want to lock back in and i end up banging the whole sweeper cave man style just to get it to lock back in.
March 23, 2014
Rated 2 out of 5 by Linda90 Frustrated
this machine works well for as long as it lasts. I bought my first machine and it lasted less than 1 yr. Forgot to register it so Bissell wouldn't do anything for me. I bought a 2nd machine and that too stopped steaming. I followed all the instructions using distilled water. Made sure I registered this one and again less than 1 yr later the steam stop working. Called Bissell in Dec. followed their instructions to have the machine replaced and 3 weeks later still waiting. Called Customer Service and Bissell still hasn't even shipped the machine yet! Very Frustrated with the lack of urgency to get my replacement unit shipped out. I was told if I didn't receive it in 5-7 days to call back. UGH!!! Ready to switch to another brand of steamer.
January 14, 2014
Rated 5 out of 5 by GrandmaSue Short of a maid, this is the next best thing!
My entire house is tiled, about 25 years old, and this is the first steam cleaner I've ever used. After a recent knee replacement, I don't even want to think about using the big, heavy, awkward string mop and lugging a bucket of hot, dirty water into the bathroom to dump in the toilet... where it always spills. I saw this at Tuesday Morning, for a fantastic price, and decided to get it.
I just now used it, but only in the kitchen, as a test, and it did a wonderful job! I live in Florida, where sand is always getting on the floor, and I have one short-haired cat, who sheds enough in two weeks to build another cat, so without question, I first used a broom and the dust buster.
I simply do not understand why anyone expects the power of a commercial vacuum cleaner in a product like this. You need to vacuum anyway, if you store things under a bed, or have any kind of area rugs, so what's the big deal? Also, why would anyone use this to clean up cat litter? Water? Seriously? I clean up any tracking every day with a quick broom sweep and the dust buster.
Over all, it's a great product and I have already recommended it to my daughter-in-law who has two big dogs, laminate and tile flooring, and two grade-school-age children.
January 1, 2014