Rated 1 out of 5 by petowner SpotBot
I bought one and it started leaking from the bottom. I took it back to the store to exchange it. It wasn't long before the brush part broke (on the hose) and then this one started leaking, Would not recommend this to anyone.
August 2, 2014
Rated 5 out of 5 by Susan LOVE!!!! LOVE!!!!! LOVE!!!!!!
I have been totally amazed at how this little machine can clean our carpet. We have animals in our house, and this is the perfect size to carry around to hit those little accidents. I have used it in my car as well, and the results were amazing. I highly recommend it!!! Should have gotten one sooner
August 1, 2014
Rated 5 out of 5 by Serenak Life and carpet saver!!
I love this little machine! I have two dogs and we are military, so we rent and move all the time. This has saved me so much money in deposit fees and home maintenance! It's so simple and so effective! Best money ever spent! It really gives it a deep down clean and the Bissell carpet solutions work great! No smells and no stains leftover!
July 31, 2014
Rated 4 out of 5 by MelMel Great for 2 years but....
This has been working great for 2 years then all of a sudden the machine won't work on its own. Only the tool option works. No idea what happened. Has anyone else had this problem?
July 15, 2014
Rated 1 out of 5 by AMaloney Leaks EVERYWHERE
Bought this machine a little over 2 years ago. It had been sitting in storage for 6 months while deployed. We just took it out of storage and it now leaks everywhere when we are using it. The entire tank of clean water and solution will bubble up from the bottom and make a mess, and the hose feature leaks dirty water when its turned off. When picking it up to put it back in our laundry room, there is a trail of dirty water that follows. It also leaves the carpet soaking wet all and doesn't thoroughly clean the spots on any setting. I am not happy with this product at all.
July 11, 2014
Rated 1 out of 5 by No Longer Bissell Consumer 1st purchase great, second purchase waste of money
We bought the Spotbot Pet cleaner when the color of the machine was blue years ago. It was great; cleaned great and suctioned up the water great. I believe we had it for three years and it eventually ended up dying. Sad to see it go. We purchased another one, gray color, which as more expensive, of course due to three years later which is expected, but the product is no longer worth the money. Leaks and leaves carpet soaked with dirty water, why bother to use it, as it only mixes the dirt/soil from pets, with clean water and formula and then sends it back out onto the carpet. Read reviews and answers on the duckbill for the dirty tank and replacing the cap on the clean tank. Since sooooo many people are experiencing the same problems, why doesn't Bissell fix this problem, especially when they know it is a problem, because their making money on selling a defective product and then tells the consumer to replace this part, that part, etc., etc., etc. Their making money hand over fist. Why was the blue colored machine so great and lasted years and now the ones being manufactured today are throw aways after one use, if that!
May 17, 2014
Rated 5 out of 5 by ItalianArt Easy to Use and Effective!
This is probably this easiest spot cleaner I've used. All you have to do is fill the reservoir with water and cleaning formula. Set the brusher over the stain, push a button, and a few minutes later the spot is gone! You never have to take a stain out by hand again!
May 11, 2014
Rated 2 out of 5 by joan Still not sure on this one
I bought the Spot bot about 3 months ago and after 1 month it stopped sucking up the dirty water into the container. I called Bissell and they told me to go to a Bissell Repair place. No way was I spending more money, I paid $140. I returned it to the store and took a chance and got another one. A month after that the same thing happened with the suction. Bissell sent me an extra rubber gasket. I have to say although it does remove the stains and is very convenient, I also get the rings around the area and some spots get darker when they dry. I just go over them again. I have a dog who has had accidents and I do have peace of mind that the smell is cleaned up. Bissell needs to work out the kinks on this one.
May 10, 2014
Rated 1 out of 5 by luddy Spot Bot 33N8 Leaking Clean Water
This is my second spot bot. The first one died due to bad circuit board after having it a few years. This one leaked a whole tank of fresh water all over the place when left sitting in a closet. I'm not sure what is wrong but there is something wrong with my machine as my old one never leaked. Thanks.
May 5, 2014
Rated 5 out of 5 by irish spotbot
i was astounded at how well this little unit cleans up spots...even years old stains that had been cleaned but not erased by professionals and myself with a carpet cleaner. the cleaned areas now show as little clean circles; i can't wait to have the rest of the rug areas cleaned to match!
May 4, 2014
Rated 5 out of 5 by adiddy Great Product
I bought my spot bot specifically for pet stains. My husband and I recently moved into a new home and couldn't be happier with how well the spot bot handles these "accidents". We were both amazed and disturbed at how much dirt was already in our carpets. I feel the option to have the machine work for you is well worth the money spent on the product.
April 28, 2014
Rated 5 out of 5 by Ilovepuppies AMAZING Results
I have six puppies in a brand new house with carpet. While potty training them they made quite a few stains on our new carpet. I bought this product yesterday and am ecstatic with the results!!!!! I love how i can just set it down and walk away. It cleaned all of the stains that had been there as long as six months! I highly recommend this product to anyone with pets or children.
April 22, 2014
Rated 1 out of 5 by Billi79 Upper casing fcomes off aftere warrenty expires
I bought one of these about 3 years ago Absolutly loved it!!!! about a yer and a half afterpurchase i pulled it out to clean up something and the uppercasing came off of it =( i called Bissell and they were quick to replace it at no cost with a refurbished machine. it's been about a year to a year and a half since then and once again i pulled it out today to find the uppercasing Pulling off of it. Exposing all the innards to it, and making the machine unuseable =( Very disappointed.
April 18, 2014
Rated 5 out of 5 by Barbara67 Love, love, love this cleaner
I absolutely love my SpotBot Pet Deep Cleaner. My dog always seems to have very messy accidents just around the time I am having company over. With all the other preparations I have to do, who has time to stand over stains and clean them? Plus, I have a terrible back. So now all I need to do is set it over the stain and walk away! 3-6 minutes later, it's finished and the stain is gone! Saves my back and my time! I have to use it so often, I have to always buy the Bissell carpet cleaning products in bulk! Thank you for your buy one get one with 30% off! Hahaha! I must admit, there are times when I have to use my SpotBot so often that my carpet looks like it has crop circles! But once I give my carpet a good vacuum, the circles are gone! Thank you Bissel for making my life easier.
April 17, 2014
Rated 1 out of 5 by DavinaChica Terrible Customer Service & Would NOT REPLACE
I am very dissatisfied with this item. I previously had a Bissell Upholstery Cleaner that I used for years and upgraded to this. I've had it less than 6 months and the tube broke away from the handle while I was putting it away for storage When on the phone with Bissell they told me they could not replace it, even though its a defect and it was within the 1 year manufacture warranty.
April 7, 2014
Rated 2 out of 5 by Carpet owner Stopped working after 1 year of use
With a new puppy in the house, this machine was my little miracle worker. Both the brush and hose options worked great for all kinds of puppy messes. The big disappointment is that now after 1 year, it has stopped working. The pump was replaced by a Bissel warranty store and that was covered. But now the push buttons are not working and I can no longer turn on my machine. And now my 1 year warranty has just passed. I was not sure whether to buy this for the convenience and portability and now I think it may have been better to opt for a larger machine with the lift off option. Too bad as I was really happy with the item until recently.
April 4, 2014
Rated 1 out of 5 by hhink Have owned 2--lasted only a year each
I have now owned 2 of the SpotBot Pet cleaners. They both worked great in the beginning, but after about a year, just outside of warranty, they both had issues with the pumps. We tried to fix the last one ourselves by ordering a new pump, but it too quit working a few months after that. This newest SpotBot Pet was purchased 1/28/13, and now it too has something wrong with the clean solution tank pump. Once you place the tank with cleaning solution into the unit, it just dumps out all the cleaning solution at once onto your carpet instead of going through the clean, scrub, and suction sequences like it's supposed to. So, you can figure up how much I have spent owning 2 of these units, only to have neither last more than a year.
April 2, 2014
Rated 5 out of 5 by Swiss Miss Excellent on set in pet messes
Set up: So easy my Daughter did it
Set in pet stains were removed in less then 8 minutes
ALWAYS use the Bissell pet cleaning products
March 17, 2014
Rated 2 out of 5 by susy Worked great until it didn't work at all
I have had TWO of these, and both had the same problem in the end. The first one worked wonderfully, then, one day, it just stopped working. No power. No lights. Nothing. It was only a few weeks old, so, thinking maybe this one was a lemon, I took it back to the store and exchanged it for another one. I've had this one about a year. Today, I got it out, set it up, plugged it in, and nothing. No power. No lights. Nothing. Again. UGH! I can't afford to keep buying new ones. Great idea, and when it works, it works wonderfully. Just no durability.
March 7, 2014
Rated 5 out of 5 by Sam Love It!
I've had troublesome stains for months now. I just bought the SpotBot Pet Deep Clean. Now I don't have stains or smells to worry about!
March 6, 2014
Rated 5 out of 5 by 3doxies Best ever for pet stains
I have three dogs - one had the "runs" in the middle of the night all over my beige carpet. Tried another cleaner and still had stains - went and bought the SpotBot and all set-in stains gone - I keep it on hand always and it's never failed me. I have friends who say nothing can get their stains out and I've let them borrow mine - stains gone. Nothing like setting back and watching the machine work instead of me!!!!
February 24, 2014
Rated 5 out of 5 by Jeanette This Really Works!
It is a rare thing when a product actually lives up to the hype of its advertising. The Spot Bot Pet deep cleaner works. I am amazed at how easy this product is to use. I am even more amazed by how well it cleans. An added bonus for me is the nice scent of the pet cleaner. I was pleasantly surprised is a light clean fragrance and so much better than many of the pet cleaners I have tried which simply cover up the smell or half cover the smell with a loud fragrance. The Spot Bot Pet and the associated Bissell cleaner products are the best I have ever tried. I am so glad to find this product. It is no wonder I couldn't find them on the shelves in stores. Thank you for this terrific product.
February 22, 2014
Rated 5 out of 5 by Katie Great Tool
Easy to use and does a great job, would highly recommend
February 22, 2014
Rated 5 out of 5 by karsonclaire Great for pets!
I have two male puppies who had a hard time understanding house-training and being boys, occasionally mark their territories in my home. I previously had a Hoover upright steam cleaner but it started leaking, so I got the SpotBot, which I thought would be easier to carry up and down the stairs. With the right cleaner, this little thing is awesome! it's so convenient and adorable. It's easy to store and carry around. You can get to all the hard to reach places with the hose and the scrub brush is great for stubborn stains you don't want to spend 6 minutes scrubbing yourself. I used it to clean my car upholstery and it worked great for that, too! Will definitely always have one of these now!
February 22, 2014
Rated 5 out of 5 by SchoolbusJoe "Ralph" is gone!
Tried my new Spot Bot for the first time on a pretty well hidden ralph spot that had not been noticed for quite a while. GONE! Because it was well set, I used the deep clean cycle with the booster. I am amazed, and it was so easy.
February 22, 2014
Rated 1 out of 5 by Rick leaking
I have a small dog and got this for clean ups, It started leaking after 5 months, They told me to replace the Hose (That was expensive and a real night mare and a half) stopped leaking for 8 months now here we go again leaking, also is very difficult to clean the hose out. think I will just get rid of this spot bot
February 21, 2014
Rated 5 out of 5 by MsKeyofC Gotta Love It!
What's not to love? SpotBot Pet saves SO much time and energy, keeping up with the messes left by my sweet senior kitty. Set-up is easy, clean-up's a breeze, and carpet stains are banished in a hurry! In addition, it's lightweight, easy to carry up and down stairs, and small enough to store away neatly. I highly recommend SpotBot--an absolute MUST for pet owners!
February 20, 2014
Rated 1 out of 5 by TVrana Broken Casing/Carry Handle
After a handful of times of using this, the entire upper casing broke off now exposing all of the electronics and internal components. This seems to be the same problem that "suz4234" described below. The four plastic posts used to secure the top half with screws can be seen where they broke. This is not a wear and tear issue, rather an issue of cheap plastic and a design that should not have been used. This unit is out of warranty so there's nothing left to do with it. It's junk. We paid top dollar for bottom quality equipment. I really thought Bissell made better products that this. If this is a case of an isolated bad design issue by Bissell, then they should be offering full refunds or replacements with upgraded or retrofitted models for this unit.
February 16, 2014
Rated 2 out of 5 by atarione works pretty good.. not durable
we have owned this cleaner for about 2~years
for the first year (till warranty expired...go figure?) i would have easily given it 4 or 5 stars.
however at about 14~ish months the fact bissell uses about the cheapest plastic know to man on these things became glaringly obvious. Since this time the attachment has cracked the end of the hose cracked by trigger. and now the unit leaked all over the rug when i went to pick it up and all four screws holding the top half of the cover on..(weak design to start with) cracked and broke off.
if you buy this I would figure on buying another pretty much right after the warranty runs out / or get yourself a bulk pack of super glue and duct tape in order to piece this thing back together as it steadily falls apart on you.
btw.. unit was stored inside out of direct sunlight in climate controlled environment... the plastic is just thin, brittle and cheap...imho.
February 12, 2014
Rated 5 out of 5 by stephaniej2888 So far it works great!
I cant comment on the longevity of this item as i just got it, but as far as cleaning it works great! I have 4 dogs, 2 cats, a 2 year old and a boyfriend so my house gets spots that just *magically* appear quite often! I used it on one fresh stain and one set it stain that my big carpet cleaner hasnt been able to get out and you cant even tell anything was ever there!
One tip if you are using the spot cleaner is to go over it with the hose once after the cycle is complete because there is some excess cleaning solution that the spot cleaner doesnt get all the way up (that would be my only complaint about this machine).
Easy to store
Easy to carry
Easy to use
Easy to clean
January 16, 2014