Rated 4 out of 5 by ancient46 After a Fix it Works Great
The unit as sent from Bissell had a leaking dirty water tank. the tank's sealer would not let it seat. It leaked and lost a lot of suction. After a few back and forth emails with pictures, I was sent a new tank. The unit now works properly with no more soaked carpets. If quality control hadn't missed an obvious flaw I would have given the product 5 stars.
July 11, 2015
Rated 3 out of 5 by Bri I has pluses, but does stack up to little green.
I loved my little green machine, so when it stopped working, I was devastated. My husband replaced it with this spot bot and while I liked the deep cleaning scrubber... The hose didn't clean furniture as well as the little green did, which was important to me as I have kids and pets and a huge expensive couch. First the sprayer started spraying wonky and then it got knocked over and started leaking out the bottom...so we scrapped it as a waste of money. It lasted us just over a year. We just replaced it with the proheat lift-off pet 2x expert series since our new house has carpet and I like that it can be an upright and portable...I like that machine much better.
July 6, 2015
Rated 5 out of 5 by Marsha Could not live without it!
Two dogs who have become seniors and several accidents have made me an enthusiast for this product. We would have thrown the area rugs out!
Poor reviews for leakage are truly due to not aligning the bill gasket correctly .
Portable and so easy! Love it for stairs and any spill!
June 28, 2015
Rated 1 out of 5 by Shanks Worked great at first, then....
I have had two of these and after about a year they break. First one kept leaking from the bottom second one stopped spraying solution and only would suck up spills. I'm never recommending this to one of my customer again and will never buy another bissell product. I didn't use it alot and spent a ton of money on it
June 25, 2015
Rated 1 out of 5 by MFY Durability issues
Despite only 3-4 uses, the machine stopped drawing solution from the clean tank despite all troubleshooting steps. This is surprising for a machine that is practically new. Our option given was to repair the machine. How disappointing.
June 25, 2015
Rated 2 out of 5 by Photobug Disappointing!!
The SpotBot Pet Cleaner has possibilities, but falls short of my expectations. It cleans well on plush carpet, but does not do well on berber or sculpted carpet. It does not clean thoroughly in the carpet grooves and does not evacuate the water very well. The area cleaned is so wet you need to use the brush tool to suck up the excess water.
After two months, my machine started leaking. It turned out to be the cap on the fresh water tank. I replaced this. Then, after having the machine for 10 months it started leaking again and the plastic adapter hooking the hose to the machine broke apart into several pieces. I have had the machine for less than a year and it is completely unusable! I love Bissell's products, but this has been a very bad experience (and product). I would not recommend this product to any of my friends.
June 6, 2015
Rated 1 out of 5 by Richy Started to leak
I am on my second SpotBot. The first one leaked when I got it. Now the second one which was working great is leaking all over the floor where it sits when not in use. There is obviously a problem that Bissell cannot or will not fix. I would like Bissell to send me a replacement machine since I am disabled and it is hard for me to go out and keep going to Lowes.
May 31, 2015
Rated 2 out of 5 by ChristineB Just didn't last
Got several cracks in the hose and wasn't suctioning. It was always leaking dirty water out of the bottom too. Quality just isn't the best. I have owned 4 Bissell spot cleaners over the years and they last about a year. And I clean it every time and take great care too. They just don't last for one reason or another. It's always after the warranty is expired too. Problem is they are the only spot cleaner in town so there aren't other products to choose from!
May 30, 2015