Rated 2 out of 5 by 5
Rated 1 out of 5 by JB823 Disappointed Twice
I have purchased the Spotbot in 2012 and used the machine for 9 months. Then the push button control panel would only allow the hose attachment to work. I took the unit to a Bissell authorized service center for service. After 3 months without getting the machine fixed, I took the machine to a second Authorized service center. The machine was only 1 year old. Within a couple of weeks I was given a re-manufacture machine which was fully functional. The machine had the same control panel failure within 6 months resulting in just the hose attachment being functional.
I then purchased a Spotbot Pet in February 2015 with the hope that the control panel issue had been resolved. Now only 4 months and the new machine now has the same failure mode. I am so disappointed in the poor quality of this soft touch control panel device.
I do not recommend this product to anyone.
June 14, 2015
Rated 1 out of 5 by Haylee Leaves stains on carpet after using
This product is convenient to use yes, but after it goes through the cleaning process it leaves circle stains. The stains are damp and take hour s to dry and even after drying the circle stains remain on the carpet. Wouldn't recommend this product .
May 29, 2015
Rated 5 out of 5 by Doxie Momma Amazing!!!
Amazing machine! Does exactly what it says, I was blown away by the results. It is so easy to use. You literally hit a button and walk away. I could not be happier. I have two dogs, one of which still has accidents. The stain is gone and I didn't have to sit and scrub all day. Best choice!!
May 9, 2015
Rated 1 out of 5 by Nemo Product does not last
I have been using the SpotBotfor about 6 months. In that time the hose has split open (because it has too sharp a bend in the storage position). In addition, three of the four housing screws have cracked, which has exposed the electrical components when I pick it up off teh floor. I have had to glue the housing screw bosses twice so far.
February 24, 2015
Rated 2 out of 5 by Hecdog Leaks and leaves a round spot
We bought this at Target and although it is very easy and convenient to use, it leaves a 7" round spot and leaks.
When we placed it over a small stain, we used it "set-in Stain" button and it went to work for about 3-5 minutes, scrubbing, spraying and vacuuming at preset intervals. Once it was finished, we removed the machine and found a 7" circle that was VERY wet. Once it dried, after more than 1 full day, it left a dry and dark stain on our light-colored carpet. We had cleaned 4 different spot, and all 4 had dark circles.
In addition to this, when we used the hand wand to spot clean we found that when we were done, dirty water had leaked out of the brushes below the machine. So then we had a second area to clean, the stains left by the machine itself.
SO, although we find this machine more convenient than our larger cleaner, its auto settings can create stains, and its wand causes the machine to leak.
January 11, 2015