Rated 5 out of 5 by Michael Fabulous Product
This vacuum has great suction power. It gets even the small particles of dirt. The cord retraction is more of a convenience than I thought it would be. One touch and it is done. The lights that show if the carpet is clean is an added bonus. I didn't think much of the lights at first, it really does indicate that the carpet is clean and to move on. Best vacuum I owned.
July 18, 2012
Rated 4 out of 5 by Jeff 61 I love this vacuum- but the stupid HEPA filter won't stay on!
My wife and I placed this vacuum on our wedding registry, and we were very excited when we received it. We also have an older, smaller model Bissell that we like so much, we still have it.
We love this vacuum because it works really well at cleaning the floor- and that's why we asked for it! The suction is excellent and the retractable cord is a really cool feature. Despite our satisfaction with these 2 features, there are 2 complaints that we have.
1. The HEPA Media Filter and filter cover just started randomly blowing off of the machine last week! It's the weirdest thing- every time we turn the machine on, it flies off. We taped it down, but the force from the air was powerful enough to blow through the tape. Annoying!
2. The attachments are also pretty disappointing. Once you attach them to the hose, the suction is absolutely awful. We use our older model Bissell to handle couches curtains, and blinds.
May 16, 2014
Rated 4 out of 5 by TS Overheated and singed the carpet
I bought my unit about 3 years ago. It has worked great until yesterday when after cleaning the steps I noticed a single "dark" mark on a few steps. Upon further review the carpet has been singed. No smell, just carpet marked up. It is not through the carpet though, possibly because it was moved from step to step.
The carpet was scheduled to be replaced this Spring and I guess I will be looking to do so sooner now.
Other than that a very good machine. My daughter has one too and I am warning her to watch out.
March 6, 2014
Rated 4 out of 5 by Eddie55 Impressed
I just picked up a used/rebuilt unit and so far, I'm impressed. I got it from my local vac repair shop as I just wanted something easy, simple and inexpensive for my lower-level basement/office (where my wife prefers I NOT use her expensive Simplicity vac.#. After trying it out, she now wants the Bissell upstairs! I had just vacuumed with the Dirt Devil that quit on me, and the Bissell picked up so much more. The little Turbo Brush tool hits the stairs like nothing else can. I've learned a lot about 'bagless' when I was shopping for more expensive brands, and I know that bagless vacs are not as well sealed, so I get that, but it is easy to see how you're doing and its easy to keep emply/clean all the time without a dirt-bag hanging out in your closet between changes. I love the retractable cord and another reviewer said they didn't like the location of it #too low#, which he has a point. However, I just loop it over the hose hook toward the top. No big deal. I do have to get my hands on the little 'multi-tool' brush though, as it was missing from my used one, which is otherwise immaculate.
March 3, 2014
Rated 5 out of 5 by Shere Can't rate it high enough!
I have a cleaning business and this is the vacuum I use. I've bought 4 of them. I clean the filters everyday but this vacuum is worth it. With the hardwood floor attachment, this is my work life-line!!! I've tried so many vacuums & I will forever stick with Bissell over Dyson, Sunshine, Kirby & what not! This vacuum is DESIGNED SO WELL!!! Placement of hose, length of cord, suction & on & on. I LOVE THIS VACUUM! Carpets always look amazing when done. I love you Bissell; you deserve an award!
February 15, 2014
Rated 1 out of 5 by MSJ Do not BUY
I have had this vacuum since 5/30/13, so less then a year. At first it worked well. Then the brush quit spinning, it has a weird smell, and it started to spit the dirt back out. I found out that the warranty does not include the brush or belt. (The two main parts of a vacuum.) I have always bought Bissell, but after this experience I will be trying another brand.
February 12, 2014
Rated 4 out of 5 by Chris Great vacuum
I love this vacuum. It has great suction and on my hard surfaces picks things up instead of blowing them out the back of the sweeper. The cord rewind is a nice feature as are the washable filters. The only thing I would improve is to have a small handle for those times I have to pick it up. I have already recommended this product to some friends looking to purchase a new vacuum.
January 25, 2014
Rated 2 out of 5 by JT greatest feature is cord rewind
I purchased this after having had a much more expensive one. (since I can't be specific)No comparison to exterior cleanliness. It does have good suction, the red/green carpet cleanliness is meaningless and I find the dust/dirt on the exterior of the canisters is excessive. If I have this on the outside, how much more dirt has been expelled into the house? I definitely would consider other vacuums in my future purchase (which may be very soon). I do love the cord rewind.
January 22, 2014