Rated 3 out of 5 by Randy1 I agree with the flaw
Although the attachments work, i agree this vacuum has a flaw.
The tube that the hose sits in while not in use, blows out all the dust particles and hair while hose is being used to vacuum couches or anything else with attachments. That really needs to be fixed, because I'm selling this one and buying another one that doesn't do this.....no sense in using the hose attachments if I have to re-vacuum house after using the hose because of dust and hair blowing everywhere! I will not buy another bissell, until this happens...maybe I won't have to sense I can't get reimbursed or compensated in any way. So in other words, your company just lost a customer. Also, I use the vacuum for more than carpet and need something to accommodate me, not the other way around.
December 8, 2013
Rated 3 out of 5 by KMR broken part
We purchased this vacuum last weekend. I love the vacuum but I can't use the extension wand, which I really need to use. It was busted when we took it out of the box. We took it back to Wal-Mart but they said we had to call Bissell. We called Bissell but they said we needed to pack it up and ship it to them. I want the vacuum but just need an extension wand. If it wasn't for this minor issue I would've given the vacuum 5 stars.
October 13, 2013
Rated 3 out of 5 by Clint Great for Dog Hair on Rugs
Well I bought it 3 weeks ago and I use it twice a week do to having a German Shepard. So far its Amazing at picking up the Dog hair from carpets and seeing it when its time to throw out. I was like WOW! The tools are ok but wish the Cord was alot longer. I understand the rewind keeps a clean look but having a big house isn't efficient enough. A few other down falls for it is I can't get under funiture or beds and if I use the wand to clean high up DON'T leave machine spinning on rug or dust and hair comes Flying out right back onto rug. Its kinda sad that the machine brushes don't turn off when the hose is out. I do like that its very easy to cllean everything and Finally No bags.
September 21, 2013
Rated 1 out of 5 by Ruby Extremely Disappointed!
I was so excited to purchase this vacuum a little over a year ago however in the last year it has given me nothing but problems! Literally the first time I used the vacuum the belt broke before I even had one room vacuumed. Since that time I have replaced the belt probably @ least 15 more times! I would not recommend that anyone purchase this particular vacuum! The only good feature this vacuum has is the cord rewind but it does you no good when you don't have a working vacuum!
September 8, 2013
Rated 2 out of 5 by tinygirl88 1 rug in my house....
My house is all hard surfaces but I have one 5x7 rug in the living room and 2 large dogs, one long hair one short haired. I bought this vacuum to clean up every other day. It picks up the dirt and hair, but having only one rug I feel like cleaning all the filters every other week is way too much. (Rinsing and letting air dry) Also the static this vacuum puts off causes so much dirt on my actual vacuum. Its gross to have a dirty vacuum! I shouldn't need to dust my vacuum after using it. I thought I had a dud so I exchanged my first one for a new one, same problem. The tools are nice for the occasional couch cleaning but for a everyday rug, it just disappointing.
August 12, 2013
Rated 5 out of 5 by betz awesome vacuum
Have had this only a few weeks. Have used it a few times so far really good job. I feel I have gotten my moneys worth. little more than I had planned on spending, I really like it. Easy to turn on, love the cord rewind also easy to tilt. Well worth the money. Love the way this vacuum cleans.
July 14, 2013
Rated 4 out of 5 by Ted66 Happy with my purchase
I am very happy iwth my Rewind 18M9W vacuum. I find no problems with changing the carpet heights or difficulty with pushing the vacuum. The pet cleaner tool reallys helps with our two cats and is easy to use.
The easy access to empty the canister and remover the filter is a plus.
In my opinion - based on other vacuums with similar pricing and options on other models - this is a winner.
July 6, 2013
Rated 1 out of 5 by Zoey Hard to push!
Based on reading very positive reviews on several websites, I decided to purchase this vacuum. As soon as I started it, it was surprisingly loud - the loudest vacuum I've ever had. The sound wouldn't bother me if the vacuum worked well. However, the vacuum cleaner is VERY difficult to push. I have adjusted the height in the settings as suggested and it doesn't seem to make a difference. The vacuum will push one way, but it will not smoothly pull the other direction or smoothly push diagonally. I am a runner in my twenties and am in very good shape and this vacuum is difficult for ME to push. It is so uncomfortable to attempt to vacuum using this machine. My carpet is very flat berber carpet, so it is a bit textured but it is not high, fluffy carpet or carpet that has ever been an issue with another vacuum. I really had high hopes for the vacuum and would much rather keep it than go through the trouble of returning it, but unless someone on here knows how to fix the problem (remember, I already tried to adjust the settings and it didn't help), I will be returning the vacuum tomorrow.
June 24, 2013