Rated 3 out of 5 by palosteph not the best but has held up
I've had this vacuum for a little over 2 years. Not the greatest suction and pet tool doesn't work that well (unless you use some elbow grease) but it serves it's purpose. The maintenance says the filter can be washed in mild soap. This is a great feature for the foam filter, since I am a neat freak I tend to wash all of the removable parts from time to time, but the inner filter should not be washed. Even when dried completely, as directed, it develops a bad oder that lingers after I vacuum. This will be my 3rd filter I am purchasing because I can't bare the smell. Hopefully I learn my lesson and don't wash it again, even though it says you can.
July 13, 2014
Rated 1 out of 5 by Jeremy Suction is poor and the dust will fly!
This product is a piece of junk. It has very poor suction and there is more dust coming out of vacuum than actually gets sucked in! If you take the hose out, dust and dirt will fly out of the hole where the hose sits. It's a poorly designed vacuum.
May 26, 2014
Rated 2 out of 5 by DogLover2014 Roller stopped spinning
I've had this vacuum for about 2 years. It worked great when I got it, but suddenly, the roller stopped spinning! The motor works because it has burned two belts.. The brush is just locked up. We took the bottom off and there are no obstructions or anything unusual. I'm disappointed that this vacuum went from great to broken with no reason.
May 3, 2014
Rated 1 out of 5 by Suzzn11 Disappointed
I bought this vacuum this morning, and I'm already tired of it. Although it seems to clean the floor well, all of the dirt and hair gets caught in the top part, so I have to empty it frequently -- I live in an apartment with myself and my cat, who does not shed. I had to clean the different filters and containers three times before most of my apartment actually looked clean. Also, I'm not sure if it is broken or what, but the handle WILL NOT stay attached to the rest of the vacuum. So when I pull the vacuum backwards it falls to pieces and I have to put it back together. Nothing looks broken, but this is the first bissell I've purchased and most likely the last. It was more of a workout vacuuming my apartment than when I go to the gym. Not worth the time or the effort.
April 27, 2014
Rated 2 out of 5 by shotgunmomma Not what I was expecting or hoping for!
I bought this about 4 months ago. It had the features I was looking for, and the price was great. I have a Bissell floor cleaner that is great, so I figured it would be too. That is not what it was, far from it. I spent more time cleaning the vacuum filters, cups, and hoses out than I spent vacuuming my floors. The pet hair and dirt get tangled up inside the top part, and inside the filter area more then it gets inside the actual cup itself. The cord does not always want to wind up, and I had to keep pulling it out and pushing the button until it would wind all the way up. The suction on this vacuum, even with brand new filters, is no where near good enough for picking up after pets, and kids. My last vacuum lasted 8 years and was purchased from a second had store. It was not a Bissell, and was great for pet hair, and kids. I went out and purchased one of those brand new models of another brand, and I gave this to my Grandfather who has mostly hardwood floors, and no pets. He finds it useful. Even at the price I paid for this, it was not worth it.
February 18, 2014
Rated 1 out of 5 by ktlee Absolutely the worst!
This is my first review ever. This product has made me so frustrated that I felt a review was necessary. I would not recommend this vacuum cleaner to my worst enemy. First, the bag-less feature sounded great, but I did not realize that this vacuum has three different areas that collect dirt. I can vacuum one bedroom and a hallway and two of the three collection areas are full. Emptying these bins leads only to dust and dirt everywhere since you have to pull the dirt out of one area by pulling in a downward direction. After one vacuuming, one of the filters is full and can only be cleaned by washing it, then waiting for it to dry to use the vacuum again. Secondly, I've had to replace the belt at least four times within the last year. Thirdly, unless the collection areas are empty, dust and dirt flies out as you are vacuuming.
February 10, 2014
Rated 4 out of 5 by home bissell
Im trying to find new floor brush mine wouldn't spin anymore and unit is only yr old kept eating belts. but by the looks I have to buy new vacuum
February 8, 2014
Rated 5 out of 5 by Vanessa The Very Best Ever!
I love this vacuum cleaner!!! I have a siberian husky and 2 kids!!! It literally cleans everything!!! I thought our previous vacuum did well but the first time using this vacuum my carpet literally changed colors!!! So thankful i purchase this product.
January 28, 2014