Rated 5 out of 5 by CLOE Saved me from replacing my carpets!
I just purchased a new home. My 100-lb dog has been tracking so much mud into the house that the light colored carpet was a mess. I was beginning to think I would need to rip up the carpet and put down some type of laminate (tho I really didn't want to). I bought this cleaner without having very high hopes but I was happily proved wrong after just one pass with the cleaner. I put pre-treater on the worst of the stains, then went over them with the cleaner and the stains were up in one pass! I was so pleased. The machine worked great, I cleaned the whole 350 sq ft in about an hour....now it is spotless!
Thank you, Bissell!
July 29, 2012
Rated 5 out of 5 by Rita ProHeat Pet Deep Cleaning System
Your cleaner is awesom!!! Cleans with just one pass. As I have three dogs and one cat, they shed, and your cleaner kicks the hair out of the carpets and cleans them at the same time. This is a good design and would recomend it to any one who has pets.
May 13, 2012
Rated 5 out of 5 by Sinkhole Winner
This was my second Bissell carpet cleaner. The first one lasted an amazing 9 years and had a two tank system. I was skeptical of the new one with the one tank bladder system until I used it. Great design idea! Not only did it clean better but it cut down on time. The new system makes carpet cleaning as easy as using the vac. -- Also the tool attachments are compact and work great.
April 25, 2012
Rated 5 out of 5 by Consumer10 Just wow!
I just came to this site to order new belts for my Bissell Proheat Pet that I bought FIVE YEARS AGO! I can't say that I have never had issues, but after a little troubleshooting I was always able to solve my operator errors. I finally broke my pump belt and decided to replace both belts together. I have five pets and it has been well used over the years. Now I'm not saying that an occasional faulty unit never makes its way to the consumer, but most issues are covered in the troubleshooting portion of the operators manual and for other issues there's the warrantee. They even have a copy of the manual here on their site. When this unit finally does go out I won't hesitate when buying another Bissell.
June 24, 2015
Rated 1 out of 5 by Hyeppl So frustrated
I bought this at the end of March and before May was over it stopped spraying competely. So I checked the heater, but it was clean. I checked the belts and found out the pump belt was broken. I replaced it. But for some reason now the cleaning solution is spraying nonstop from the hand tool and the floor, without the trigger being pulled. But the water still isn't spraying. I'm beyond frustrated with this machine. If it's not one thing it's another. I have 2 dogs that are prone to causing messes, and when I needed to clean a mess the machine doesn't work. Great.
June 22, 2015
Rated 1 out of 5 by AJM Worts Cleaner Ever
I have never been so disappointed in a carpet cleaner. After cleaning my carpet it looked like I did not even clean them. Before this cleaner I had a Hoover that was great, large tank for the water, carpets looked brand new once I got done cleaning them and the suction was awesome. After 12 years and using the Hoover at least once every two months it finally broke. I decided on this one when I went to purchase a new one. Big mistake I would not recommend this cleaner to anybody. Water compartment is way to small, you can't even do a whole room without having to refill the water tank a few times. The suction is not good. Way more water went into the carpet then what got sucked out. The sprayer only works when it wants to and the carpets still looked dirty when I got done.
June 17, 2015
Rated 1 out of 5 by Tired&Frustrated Disappointed
I purchased this product to clean the carpets in my new home. On the first use, it worked exceptionally well. However, when I tried to use it the second time, granted it was about 12 months later, it would no longer spray water/formula. I followed all of the steps listed for repair in the FAQs to no avail. I checked online and discovered that a clog in the heating system may be a likely culprit. But on the model I have, the water heater is only accessible by dismantling the entire base. I tried to call for technical support and discovered they are closed for the holiday.
Needless to say, I am very disappointed. Clearly it would have been easier, and far less expensive, to rent a machine or hire a carpet cleaning company.
May 25, 2015
Rated 1 out of 5 by MisD Does Not Work
I have used this carpet cleaner four times, and have spent more time trying to make it work than actually cleaning the carpet. At first I thought it was user error, but after investigation I discovered there is a part that goes bad. It doesn't want to squirt out the water. Of course by the time I realized this, it was to late and the store would not take it back. I am very disappointed in my purchase of this product. I am not one who likes to complain, but this carpet cleaner really dissapointed me. I do not think I would ever purchase a Bissell product again.
May 21, 2015