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ProHeat® Deep Cleaning System 25A3

$149.99*

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ProHeat® Deep Cleaning System 25A3

Thoroughly washes carpet with heated water and formula using rotating brush

  • Built-in hot water heater for maximum cleaning
  • Includes stain tool
  • 6 cleaning rows on DirtLifter® Powerbrushes
  • Sprays, scrubs and suction cleans carpet

The advantages of heated cleaning

The ProHeat® carpet deep cleaner has a built-in heater to heat tap water up to 25 degrees hotter for optimum cleaning. The heater switch on the side of the machine can be turned on or off, depending on the amount of cleaning power you need. If you’re cleaning tough, set-in stains or high traffic areas, turning on the heater will help to loosen the deep-down dirt.

  • Main Information

    Product Title:ProHeat® Deep Cleaning System 25A3
    Models:25A3 series
    Quantity:1
    Price:$149.99
    Rewards Points:150
    Warranty:1 year limited
  • Special Features

    • Built-in hot water heater for maximum cleaning
    • Includes stain tool
    • 6 cleaning rows on DirtLifter® Powerbrushes
    • Sprays, scrubs and suction cleans carpet
    Help
    Microban® Protection - Microban® antimicrobial product protection is built in to products during manufacturing to help provide continuous protection from microscopic organisms that can cause stains, odors and deterioration.
    Microban® Protection:
    No
    Surface Type:Carpet, Upholstery, Auto, Stairs
    Power Rating:12 amps
    Heater:Yes
    Cleaning Path Width:11"
    Weight:25 lbs
  • Power

    Power Rating:12 amps
    Power Source:Corded
    Heater:Yes
    Help
    Flow Gauge - Monitors water and solution levels so you know when it’s time to change the tanks.
    Flow Gauge:
    No
    Brush System:6 Row DirtLifter® PowerBrush
    Brush On/Off Switch:No
    Help
    Surround Suction® - Suction along the sides and front of the deep cleaner’s brush to help prevent water and solution from being left behind on the sides of the cleaning path.
    Surround Suction®:
    No
    Power Cord Length:25'
  • Dirt Collection

    Surface Type:Carpet, Upholstery, Auto, Stairs
    Cleaning Path Width:11"
    Tank Capacity:¾ Gallon
    Help
    EdgeSweep® Brushes - Brushes along the sides of the cleaning path – great for cleaning along baseboards.
    EdgeSweep®:
    No
    Help
    Custom Clean® - An adjustable knob with heavy, normal, light and rinse setting so you can adjust for your cleaning need.
    Custom Clean™:
    No
  • Specialty Tools

    Stain Tools:3" Stain Tool
  • Other Specs

    Color:Black
    Carry Handle:Yes
    Soft Bumper:No
    Belt Type:Brush Belt (non-corded side), Brush Belt (corded-side)
    Formula Included:2X Fiber Cleansing Formula
    • 2X Allergen Cleansing™ Formula (60 oz)

      2X Allergen Cleansing™ Formula (60 oz)

      Part: 89Q52

      $19.99

      add to cart

      more details

    • 2X Crystal Springs Formula (60 oz)

      2X Crystal Springs Formula (60 oz)

      Part: 71913

      $17.99

      add to cart

      more details

    • 2X Deep Clean & Protect Formula (60 oz)

      2X Deep Clean & Protect Formula (60 oz)

      Part: 62E52

      $19.99

      add to cart

      more details

    • 2X Pet Stain & Odor Formula  (60 oz)

      2X Pet Stain & Odor Formula (60 oz)

      Part: 99K52

      $21.99

      add to cart

      more details

    • 2X Professional Deep Cleaning Formula  (48 oz)

      2X Professional Deep Cleaning Formula (48 oz)

      Part: 78H63

      $22.99

      add to cart

      more details

    • 2X Spring Breeze Formula (60 oz)

      2X Spring Breeze Formula (60 oz)

      Part: 26V2

      $17.99

      add to cart

      more details

    • BISSELL Deep Clean + Refresh with Febreze™ Freshness Formula 1052 (48 OZ)

      BISSELL Deep Clean + Refresh with Febreze™ Freshness Formula 1052 (48 OZ)

      Part: 1052

      $17.99

      available soon!

      more details

    • BISSELL Deep Clean + Refresh with Febreze™ Freshness Formula 2276 (48 OZ)

      BISSELL Deep Clean + Refresh with Febreze™ Freshness Formula 2276 (48 OZ)

      Part: 2276

      $17.99

      available soon!

      more details

    • BISSELL Professional Deep Cleaning with Febreze™ Freshness Formula  (48 OZ)

      BISSELL Professional Deep Cleaning with Febreze™ Freshness Formula (48 OZ)

      Part: 2515

      $21.99

      available soon!

      more details

    • Deep Clean Formula Kit for Upright Deep Cleaning

      Deep Clean Formula Kit for Upright Deep Cleaning

      Part: 1032

      $25.99

      Call to order:
      (800) 237-7691

      more details

    • Febreze® Hawaiian Aloha Oxy Formula (60 OZ)

      Febreze® Hawaiian Aloha Oxy Formula (60 OZ)

      Part: 8217

      $18.99

      available soon!

      more details

    • Professional Formula Kit for Upright Deep Cleaning

      Professional Formula Kit for Upright Deep Cleaning

      Part: 5317

      $35.99

      Call to order:
      (800) 237-7691

      more details

    • ProHeat® Belt Accessory Pack 6960W

      ProHeat® Belt Accessory Pack 6960W

      Part: 6960W

      $3.99

      add to cart

      more details

    • Stain Pretreat for Carpet & Upholstery (22 oz)

      Stain Pretreat for Carpet & Upholstery (22 oz)

      Part: 4001

      $5.99

      add to cart

      more details

    • Upright Deep Cleaner Brush Belt 015-0621

      Upright Deep Cleaner Brush Belt 015-0621

      Part: 015-0621

      $2.75

      add to cart

      more details

    • Upright Deep Cleaner Replacement Pump Belt 215-0628

      Upright Deep Cleaner Replacement Pump Belt 215-0628

      Part: 215-0628

      $2.99

      add to cart

      more details

    • 3 Tough Stain Tool 215-9155

      3 Tough Stain Tool 215-9155

      Part: 215-9155

      $4.50

      out of stock

      more details

    • 3" Tough Stain Brush Tool 203-6651

      3" Tough Stain Brush Tool 203-6651

      Part: 203-6651

      $6.99

      add to cart

      more details

    • 4" Upholstery Tool 203-6653

      4" Upholstery Tool 203-6653

      Part: 203-6653

      $7.99

      add to cart

      more details

    • 6" Stair Tool includes Brush 203-6654

      6" Stair Tool includes Brush 203-6654

      Part: 203-6654

      $14.99

      add to cart

      more details

    • Hard Floor Tool 203-5641

      Hard Floor Tool 203-5641

      Part: 203-5641

      $16.99

      add to cart

      more details

    • Mesh Tool Storage Bag (Bag Only) 210-3040

      Mesh Tool Storage Bag (Bag Only) 210-3040

      Part: 210-3040

      $9.99

      add to cart

      more details

    • Powered TurboBrush® Hand Tool 203-6652

      Powered TurboBrush® Hand Tool 203-6652

      Part: 203-6652

      $31.49

      add to cart

      more details

    • Sliding Crevice Tool with Brush 203-0116

      Sliding Crevice Tool with Brush 203-0116

      Part: 203-0116

      $8.99

      add to cart

      more details

    • Spraying Crevice Tool 203-6655

      Spraying Crevice Tool 203-6655

      Part: 203-6655

      $7.99

      add to cart

      more details

    • Autoload Assembly 203-0108

      Autoload Assembly 203-0108

      Part: 203-0108

      $2.99

      add to cart

      more details

    • Belt Cover 203-7244

      Belt Cover 203-7244

      Part: 203-7244

      $2.99

      add to cart

      more details

    • Brush Assembly (6 Row) 203-7325

      Brush Assembly (6 Row) 203-7325

      Part: 203-7325

      $15.99

      add to cart

      more details

    • Clip Pack - Belt Side 203-0127

      Clip Pack - Belt Side 203-0127

      Part: 203-0127

      $1.99

      add to cart

      more details

    • Cord Wrap

      Cord Wrap

      Part: 203-0242

      $2.99

      add to cart

      more details

    • Edge Brush Pack w/ Screw

      Edge Brush Pack w/ Screw

      Part: 203-0134

      $1.99

      add to cart

      more details

    • Lint Screen 203-0105

      Lint Screen 203-0105

      Part: 203-0105

      $2.99

      add to cart

      more details

    • Lower Hose Wrap 203-7199

      Lower Hose Wrap 203-7199

      Part: 203-7199

      $10.99

      add to cart

      more details

    • Removable Nozzle 203-0124

      Removable Nozzle 203-0124

      Part: 203-0124

      $14.99

      add to cart

      more details

    • Tank Assembly Complete 203-0104

      Tank Assembly Complete 203-0104

      Part: 203-0104

      $37.99

      add to cart

      more details

    • Tank Baffle ONLY 203-0107

      Tank Baffle ONLY 203-0107

      Part: 203-0107

      $3.99

      add to cart

      more details

    • Tank Base 203-0102

      Tank Base 203-0102

      Part: 203-0102

      $27.99

      add to cart

      more details

    • Tank Bladder 203-0101

      Tank Bladder 203-0101

      Part: 203-0101

      $7.99

      add to cart

      more details

    • Tank Float & Baffle 203-0106

      Tank Float & Baffle 203-0106

      Part: 203-0106

      $4.99

      add to cart

      more details

    • Tank Lid 203-0100

      Tank Lid 203-0100

      Part: 203-0100

      $18.99

      out of stock

      more details

    • Upper Handle Assembly 203-7197

      Upper Handle Assembly 203-7197

      Part: 203-7197

      $34.99

      add to cart

      more details

    • Upper Hose Wrap 203-7198

      Upper Hose Wrap 203-7198

      Part: 203-7198

      $10.99

      out of stock

      more details

    • Upper Nozzle Gasket 203-0139

      Upper Nozzle Gasket 203-0139

      Part: 203-0139

      $1.99

      add to cart

      more details

    • Upper Nozzle w/ Diverter, Gasket and Screw 203-0138

      Upper Nozzle w/ Diverter, Gasket and Screw 203-0138

      Part: 203-0138

      $14.99

      add to cart

      more details

  • The following items are only available through an authorized BISSELL Service Center:

    • Push Rod (In Handle)
    • Heater Switch
    • Wheels (2 pk) - includes axles & e-rings
    • Axle & E-ring (For Wheels)
    • Diverter Dial for hose or floor cleaning
    • Nozzle Seal (For Bottom Floor Nozzle)
    • Upper Nozzle w/ Diverter
    • Main Housing - Black
    • Motor Cover
    • Duct Gasket
    • Motor Duct
    • Motor Intake Gasket (Circular)
    • Motor
    • Elevator Arms (For Handle Recline Pedal)
    • Motor Gasket
    • Power Switch Pedal
    • Handle Recline Pedal

    • Autoload Receiver
    • Spray Tip
    • Base of Housing (With Edge Brushes)
    • Brush Assembly w/Pivot Arms - 6 row
    • Edge Brush (1 pk)
    • Red Retainer Clips (for brush assembly)
    • Pump
    • Pump Belt
    • Autoload Assembly
    • Heater Assembly
    • Valve - Trigger
    • Hose Duct Assembly
    • Screw Pack
    • Power cord - 30'
Rated 4.1 out of 5 by 133 reviewers.
Rated 4 out of 5 by ProHeat Deep Cleaning System Over all I was pleased with the job the ProHeat Deep Cleaning System did on my carpets. But was a little disappointed that the part that holds the hose and hand held cleaning tools. This part consantly falls off and the cleaning head brush does not go in the notched out holder easiely or stay in the notched out holder. After repeatly attaching the upper hose rack to the bock of the handle and pushing it into the opening slot and sliding down, the hose rack broke. Very cheap!! Now we have no where to go with the clean hose. April 6, 2013
Rated 5 out of 5 by LOVE IT!!! In a home with 14 furry little creatures and 2 kids my rugs can get dirty fast. There are "accidents," spills, and just regular traffic. I borrowed the Proheat Deep Cleaning System from a friend and was so happy with the results that I went out and bought my own!! I really love how easy it is to go from floor cleaning to the upholstery tool with the turn of a dial, makes cleaning small spills super easy!!! April 5, 2013
Rated 5 out of 5 by very happy I have had other bissell products and was very happy! When I saw it on sale at Kohl's and had to have it! The first room I used it on was a storage room that had never been cleaned! I could not believe how much dirt it got out and how easy it is to use, plus it picks up alot of the water! I walked barefoot on the rug after 15 minutes and it was barely moist! I have a weight limit and this unit is perfect for me ! I love it! April 4, 2013
Rated 2 out of 5 by Is it Working? I bought this product today and tried to clean my carpet but it didnt do well. The brushes dont move and pick up or brush the carpet to get it clean. Are the brushes supposed to rotate on their own? They only move in accordance with my moving the machine back and forth. Is that the way it should work or is something wrong with it? April 3, 2013
Rated 5 out of 5 by Great product, easy to Use The Pro Heat 25A3 was a great buy. it cleaned my carpets to look brand new. I have a cat, so it picked up everything. I especailly liked the ease of pouring in the cleaner. Easy to fill and empty. I love it. I now have to clean all my friends carpets, however, i told them to buy their own!! March 30, 2013
Rated 5 out of 5 by Faster than a professional cleaning! Decided to try the Bissell based on other reviews online. Product was a cinch to put together and the easy to fill measuring cap made sure I didn't overuse cleaner. Each fill was enough for one decent sized room which was fine since I didn't mind refilling - very quick and easy to empty/fill. I got sooooo much hair off the carpets (2 dogs and 3 cats) and that was AFTER I vacuumed with my top of the line vacuum! House smells so much fresher and no longer smells like a dog when I come in! I would recommend this to anyone! March 24, 2013
Rated 5 out of 5 by Great Product I love this machine because it's light weight and so easy to use. I had another brand that was so heavy it was hard to push and really didn't clean as well as the Bissel. I had a really hard to clean area that looks 100% better than it did before I started. Great product would recommend it highly March 23, 2013
Rated 3 out of 5 by Disappointing I wish that I didnt have to put more solution on my carpet in order for unit to suction. Although I shouldnt have to pull the trigger for the suction to continue sucking until I say stop, but I do. I believe all carpet cleaners should have a suction switch. I dont care for the "all in one" bucket or the baffle system. I do LOVE the way Bissell allows me to take off clear suction thingy and clean it. I wish there was less plastic or maybe tougher plastic on their products. I purchased their lightest carpet cleaner at first because I thought it would b great for my arthritis, as in it would not kill me to use it but I returned it because the unit was separating. Once Bissell fixes that problem I believe it will b an excellent cleaner for those of us who suffer from arthritis. My sis just bought a Hoover. One step up from my Bissell. I plan on comparing the two March 22, 2013
Rated 4 out of 5 by Easy to use! The ProHeat Cleaning System is light weight, easy to fill, and empty. Making cleaning the carpet in my entire home much quicker than with systems owned in the past. The heating mechanism is also a great time saver. I have also cleaned the upholstery in my vehicle which now looks great. March 21, 2013
Rated 4 out of 5 by GREAT CLEANER!! I have pets and the stains that come along with them. This seems to get all pet stains up, easy to use and good size for storing in closet. I definitely feel like this was a good buy. For the price of one professional carpet cleaning I was able to buy this machine that did just as well as the professionals!! March 15, 2013
Rated 2 out of 5 by Pro Heat 2 Have not even had the machine for 2 yrs does not work. Repair shop said new motor. Will not fix or buy another one. Off to a different brand. March 14, 2013
Rated 3 out of 5 by half way okay The machine started making rattling noises on my fifth tank arfter the brush stopped moving and i tried to clean it out March 13, 2013
Rated 2 out of 5 by It's not what I expected! We purchased the Bissel Deep Cleaning unit and frankly I dont care for how the solution is distibuted from the unit. In other words, sometimes it sprays, and sometimes it does'nt. Whats up with that Bissell??? The unit is only a week old. March 10, 2013
Rated 5 out of 5 by Trish My new Carpet Cleaner is the best investment I ever made! Pet stains, old pet stains are gone forever! My carpet is clean and fresh, just like new. Love my machine! February 25, 2013
Rated 4 out of 5 by Love the Heat This Bissell is replacing my Hoover after 12 years of trusty service. -price was definitely right (less than hiring a company) -light and easy to maneuver -heater gives it great cleaning power - single tank a plus to do clean water rinses frequently My only complaint is that I have already had to replace the belt twice to get the sprayer to work, so I'm very disappointed about that since it is only a week old and I'm not finished with my carpets yet. All of the opening of that compartment will break the plastic clips and then I'll be using duct tape to hold the machine together. :) February 20, 2013
Rated 5 out of 5 by Fantastice Value I love my Bissell Proheat Carpet Cleaner! It cleans way better than the clunky thing I used to rent at the grocery store. It is easy to use and lightweight and does an awesome job. It cleaned up coffee and soda spills without pre-treating. It also does a fantastic job on pet urine. I highly recommend this machine to anyone who likes the convenience of cleaning their own carpets. February 10, 2013
Rated 5 out of 5 by ease of cleaning carpets My carpets have not been cleaned in six years, so I decided to try it myself. Bissell came to my mine when thinking what to buy. I cannot believe the amount of dirt I removed from my carpets. It's really a breeze using the Bissell cleaner and with the attachments I was able to clean my furniture. February 3, 2013
Rated 1 out of 5 by junk I have had this machine for about 5 years and that is because I haven't thrown it off a cliff! Oh it worked fine the first couple of times I used it but it got clogged up with remnants of the cleaning solution. FINALLY figured out how to fix THAT. Now it hasn't been used in about a year so I got it out and sure enough NO water or solution spraying out. I have cleaned all parts as before....nothing! I have had this machine apart 4 times trying to get it to spray...I'm done with it. January 22, 2013
Rated 5 out of 5 by It was bound to happen I ve had mines since 12/2010 and it worked fine. I have a small dog that misses the wee pad at times and a Daughter whos hair wraps around the brush after a while... I have had to take the brush off, to remove the hair at times... Now the water doesn't spray out the bottom, i assume the hole is clog since the spray attachment does work. I found a suggestion on the site that you should fill the tank with PLAIN warm/hot water and flush the system after use with cleaning formula / fluid as this may dry over time and cause clogging. All in All.. i was very happen for 2 years Hope this comment helps for the next person January 20, 2013
Rated 1 out of 5 by JUNK after purchasing two of these I must say their the biggest piece of junk ive ever bought! First one lasted a 2yrs only used twice besides spot shampooing. The 2nd 1yr after using once and a few times of spot shampooing! Buying another and it definitely wont be a bissell!!!! January 19, 2013
Rated 5 out of 5 by with pets.. its a must! With two dogs, I use the ProHeat almost weekly. It gets up pet tracks, "oops" stains and everything inbetween. I love the way the house smells after I clean the carpets with the ProHeat :) January 7, 2013
Rated 3 out of 5 by Flimsy components ruin an otherwise good product The bucket assembly is rather flimsy and came apart as I was carrying it, full, exactly as directed in the manual ("like a bucket"). The bucket fell to the floor and shattered. First day of use, and am now left with a half-finished room and a credit card bill for two more buckets (an extra in case of more problems). Would not buy again for this reason alone. January 1, 2013
Rated 5 out of 5 by DOES A GREAT JOB THIS PRODUCT WAS USED BY 3 PEOPLE IN MY FAMILY WITH PETS IN THEIR HOUSEHOLD AND EACH ONE WAS COMPLETELY SATISFIED WITH THE RESULTS............... December 31, 2012
Rated 5 out of 5 by Excellent Deep Cleaning Unit I've had my steam cleaner since Katrina hit in 2005. I purchased it to clean up after the debris was removed from within my home. Almost 8 years later, it is still working just like the day I purchased it. I use this steam cleaner at a minimum; 1 time per month, but usually more. I have 2 small dogs in the house and they tend to wet when they get excited and the steam cleaner is so easy that I just whip it out and clean the carpets rather than spot cleaning. December 30, 2012
Rated 4 out of 5 by Great value I purchased this unit as a replacement for the Big Green Machine I had for years. I used it to clean 2 houses where there is a predominance of cat/dog hair and it performed beautifully. I HIGHLY recommend you pre-treat any stains with Bissell's spray or a good substitute (Rug Doctor). My only complaints are: 1) instead of picking up the dog hair it leaves it in clumps on the floor which you either pick up right away or vacuum it up after the carpet dries. I plan to rectify that situation by purchasing a good vacuum cleaner which will pick up the dog hair that is deeply imbedded in the carpet. 2) The plastic piece that you install to hold the hose is very poorly designed and falls off continually. My wife had to fashion a strap out of velcro in order to keep the hose on; but still it is a problem. Overall, I am very pleased. The 1-tank system works flawlessly and is very easy to use. It takes a while to get used to the noise whenever it gets clogged with pet hair but it is very easy to clean out. I would have given this unit 5 stars except for the two issues I mentioned earlier. December 27, 2012
Rated 4 out of 5 by satisfied this carpet cleaner is just what i was looking for. My carpets look brand new. The machine is very light weight. Not hard to handle at all. December 27, 2012
Rated 5 out of 5 by The product features are great ! I was very pleased on how easy it is to use. Light enough for me to get around. Easy to use and easy to clean up after using. Worked great for me. Glad I bought it. Really like the built in measuring cup. December 24, 2012
Rated 2 out of 5 by Prefer older model ProHeat I have owned a Bissell ProHeat for about 10 years, and loved it. However, when it stopped working, I ran out and bought a new one. To my chagrin, the new one did not have a separate soap container (which I find more convenient then adding soap to each bladder of water) and there was now a removable clear plastic piece on the front/top creating the channel for water collection. The new unit seems to constantly lose suction, I think because this piece does not fit perfectly well. This results in much water being left to soak in the rug. I had my old Bissell repaired for $90 and am now planning to sell the new unit. December 18, 2012
Rated 5 out of 5 by Love This I bought this steam cleaner almost a month ago and just love it. Picks up ground in dirt and easy to use. Love it so much I even cleaned my mother's carpet. Now she plans on buying one as well. I also bought a vacuum, steam mop and sweeper in the past 2 weeks. Very happy with Bissell. December 2, 2012
Rated 5 out of 5 by Great product for the price I cleaned the carpets in my family room and upstairs hallway. These are the two areas of highest traffic in the house. I've had the carpets professionally cleaned several times. The bissel did as good a job as the professionals did. i was so happy with the results I recommended this product to a friend who also purchased a unit. He was very happy with the results he achieved. November 30, 2012
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Shipping & Handling


How much does shipping cost?

We offer free standard shipping on all orders over $30! No coupon code is needed.

Here are rates for other order amounts and shipping methods:

  • Up to $4.99 order:
    • Standard Shipping: $2.95
    • Expedited Shipping: $8.70
  • $5 - $19.99 order:
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    • Expedited Shipping: $10.70

  • $20 - $29.99 order:
    • Standard Shipping: $7.95
    • Expedited Shipping: $13.70

  • $30 - $99.99 order:
    • Standard Shipping: FREE!
    • Expedited Shipping: $13.70

  • $100 - $229.99 order:
    • Standard Shipping: FREE!
    • Expedited Shipping: $19.70

  • $230 and up order:
    • Standard Shipping: FREE!
    • Expedited Shipping: $35.70

When will my order arrive?
After adding items to your shopping cart, you will able to choose from two shipping options: standard (5-7 business days) and expedited (3-5 business days). Next to each option is a delivery estimate date window, which will calculate dates including "business days" and determine when your shipment will arrive. 

 

How are estimated delivery dates calculated?

  • Orders placed before 3pm ET on a business day process and ship on the same day. Business days count forward from there.
  • Orders placed after 3pm ET or on weekends/holidays will process and ship the following business day. Business days count forward from there.

 

What are considered business days?
Business days include Monday–Friday and exclude holidays. Holidays in 2013 include: March 29, May 27, July 4, September 2, November 28, November, 29, December 24, and December 25.

 

When will I receive my tracking number?
Tracking numbers are sent to you in an email about 24-48 hours after your order ships. This delay allows the shipment to be processed by the shipment carrier’s website. However, don’t fret! Your order will still arrive within the original estimated window.

The email will arrive with the subject, “Your BISSELL shipping confirmation”. You can also visit the View Your Order page anytime to find the latest status of your order, including its tracking number once it has shipped.

 

What carrier will be used to ship my order?
BISSELL uses multiple carriers to ship products. The carrier who ships your order is selected by our shipping department and depends on many factors including items purchased, delivery address, warehouse inventory levels, and more.

 

Will my entire order arrive in one shipment?
Multi-item orders may require shipments from multiple warehouse locations, so you may receive some items separately. Details for each shipment will be provided by email and will be available on the View Your Order page.

 

What about orders outside of the continental US?
Standard shipments to Alaska, Hawaii, Guam, Puerto Rico, American Samoa and Virgin Islands will arrive within 15 business days.

 

What about P.O. Boxes or Military Addresses?
If you have a P.O. Box, an APO or a military address, you will need to place your order over the phone by calling BISSELL Customer Care at 1-800-237-7691 during these hours:
Monday- Friday: 8am to 10pm ET
Saturdays: 9am to 8pm ET
Sundays: 10am to 7pm ET

Return Policy

BISSELL.com’s return policy is simple and convenient:

  • If you’re not completely satisfied with your purchase, return it for a replacement or full refund within 30 days of the delivery date.*
  • You can arrange for at-home pick-up of your return
  • Pay just $4.95 in return shipping
*For safety reasons, cleaning formula purchases cannot be returned or refunded.

Return Instructions:

  1. Pack all items (including all accessories and manuals) securely and include the packaging list that was sent with the order.
  2. Attach the return address label on the outside of the package being returned. A $4.95 return shipping fee will be deducted from your bill.
  3. Take the package to an authorized ship center, or if you would like to schedule a pick-up call the FedEx Return Program at (888) 777-6040.

Refund Information:

Once we receive the merchandise, it will be inspected to make sure it meets quality standards. BISSELL Inc. reserves the right to deny refund for returned merchandise which appears to be excessively used or abused.

The refund will be issued in either check or credit format based on the original purchase once the return has been processed at our facility. Note that the original shipping and handling costs will not be refunded.

If you are out of the 30 day window for returns, refer to the warranty policy in your user's guide.

Return mailing address:

BISSELL Homecare, Inc.
Returns Department
2345 Walker Ave NW
Grand Rapids, MI 49544-1439

Earn Rewards

Join the We Mean Clean Rewards program and you can earn points toward exclusive discounts. You’ll earn points when you register BISSELL products, make online purchases, and participate in special events and online activities. Signing up also means you can keep track of purchases and easily reorder replacement items (filters, mop pads) – and you’ll get expedited customer service!

Be sure to create an account during the checkout process to get the points for your purchase right away. Or, sign up now.

Rewards Tier Table

Where To Buy

Color & features may vary by retailer.

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Price, promotions, styles and availability may vary by retail location and on other online sites. Retailers alone determine these factors.

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