Rated 5 out of 5 by Big J MY NEW TOY
Our new Bissell Prokheat deep cleaning system worked as well as any professional cleaning company we have ever used. It was much easier than I expected and being 72 yrs old I expected it to be a tough job. I recommend it to everyone. It's more of a fun adventure than work and I did it myself. Thank you.
October 1, 2013
Rated 4 out of 5 by Happy Customer This product did the job!!!!
I was not sure how the Pro-Heat was going to clean. I was amazed on how much dirt and grime was left in the water when I went to empty. My sofa, chairs and rug are several years old. I have had them cleaned before but has been a couple of years. I have spot cleaned myself. I was surprised to see what a good job it did. This will save me money in years to come. Going to try it out in our RV.
September 28, 2013
Rated 1 out of 5 by Kathy 62 Nothing but trouble!
I have never in my life been more upset with a product. I had a Hoover for many years and it was wonderful. Got this one and it has been to repair more then 5 times and only used maybe 6-10 times. I am sick of it. I will not buy another Bissell scrubber at all. Same problem every time. The pump. Do not buy this!!
September 22, 2013
Rated 5 out of 5 by Judy S Great Product for a Great Price
I used my ProHeat® Deep Cleaning System 25A3 last week for the first time. Did a great job. I have a dog and its great for cleaning where he spends alot of time. It's light weight so it's easy to move around. I will be using it often. I would recommend this product to anyone.
September 19, 2013
Rated 4 out of 5 by JaneHM Carpet shampooed
I bought this one to replace my old one that just was worn out! My new machine works well, although using it on an old polystyrene rug that smelled like an old dirty, wet dog (!) still has some issues and will have to be shampooed for a third time to remove the last vestiges of the bad smell! I like that the machine is lightweight...much easier to use than my old machine. It removes more water than my old model and the means of dispensing soap is better. I just wish the machine had a light that goes on when you need to add more soap/clean water. You kind of get into a zone and don't realize that it's time to refill! Thumbs up on this machine, Bissell.i
September 19, 2013
Rated 5 out of 5 by Tazman1955 Pro-Heat Deep Cleaning System
I owned a Hoover system for many years. I bought this model on a recommedation. WOW what an improvement. Cleaner, drier faster too! The Hoover was sold last fall at our rummage sale.
September 16, 2013
Rated 5 out of 5 by BeckyBoo Love the duo tanks.
I love the duo tanks. You only have to fill and dump one tank and I also love the deep cleaning.
September 15, 2013
Rated 5 out of 5 by JerryH66 Great Cleaner
After wearing out our first Bissell cleaner after many years of trouble free service we decided to stick with the same brand.
We had been putting of buying another and our carpet had really gotten stained up and very dirty in traffic areas. The new unit cleaned the carpet very well. We thought that it might take a follow up cleaning but one time over did the job. We highly recommend Bissell, cleans good and easy maintenance. The secret to these machines is to clean them thoroughly when you finish the job for years of good service.
September 15, 2013
Rated 5 out of 5 by Frances 73 small woman
If you want a cleaner that a man can handle, but a one hundred lb woman has no trouble with, you have come to the right place.
September 9, 2013
Rated 4 out of 5 by Nancy63 Retract last negative review
Bissell works great now. Online shows Customer Service open on Sunday and they fixed my problem. Unit had stopped sucking water into machine. Little red filter was clogged and easily cleaned. Rugs look great. Thank you!
September 1, 2013
Rated 5 out of 5 by Gordon73 Great Product
I used the 25A3's predecessor for several years. This model fixes every design problem I found troubling on its predecessor. It's lighter, has better controls, fewer gimmicks, easier to clean, does a great job. It's easy to repair, though I expect years to elapse before it needs that.
Treat it right, use it properly, and you'll have the cleanest carpet around. The 25A3 handles my two-dog household with ease.
August 27, 2013
Rated 5 out of 5 by drewc86 the 25A3 is amazing
So far since ive used the bissell 25A3 its been a real help to me and ive used it in different ways possible it does a great job in my house i had foot prints on my down stairs rugs and after the first use they disappeared like they werent even there one day my car seats needed serious cleaning and the cleaning chemical i used did the job i couldnt belive how dirty the water bucket was when i got done my only complaint is that the upper hose holdster dosent last long it breaks to easely and is there a kit set clean the unit its self if so let me know but thank you for making this product
August 26, 2013
Rated 5 out of 5 by Mickie Pro-Heat
I really like the way this machine deep cleans. I would recommend it.. The instructions could have been written better but once you figured it out it went very smoothly. You do have to fill the machine quite often because it is smaller. If you don't want to have to fill it often then purchase a larger bissel.
August 25, 2013
Rated 1 out of 5 by Rich one Not Happy
Shampooer worked great the first couple times I used it and it became useless.
I am so dissatisfied with it now. I wasted my money on a product that did not maintain a performance as advertised!
I am off to rent a shampooer from the local market AGAIN!
What a disappointment!!!
August 20, 2013
Rated 5 out of 5 by judy51 this produst is the best
I love the fact that it is light weight and easy to push back and forth.
Very easy to clean and assemble.
August 18, 2013
Rated 4 out of 5 by dawg81 ......"The Jury is Still Out"......
........I was given a used Pro Heat 25A3, because the cleaning liquid would not spray.....I disassembled the cleaning system and discovered that "gunk" had stopped up both the valve, where the liquid is released, as well as both spray tips.....Still can't figure how lint, etc., got into the clean water system......Planning to try it out, shortly.....I'll be back!
August 11, 2013
Rated 5 out of 5 by Pete Awesome
I have used my new Bissell on a good part of my house...heavy traffic areas that needed a deep cleaning. I am using the Pro cleaner and I can't tell you how happy I am with the outcome. The machine is easy to use and clean. Not hard to push and pull. I'm shocked at the dirt I am pulling up, not to mention hair. I feel it's worth its weight in gold after seeing the results. So glad I bought the Bissell. I'll never rent a machine or pay the prices to have someone come in and clean again!!!! Would highly recommend.
August 10, 2013
Rated 5 out of 5 by Shelly657 Very impressed!
Excellent home steam cleaner. Easy to assemble and use. Very strong cleaning system. Lots of carpet, floor rugs and couches in our home. So far, no complaints! This is a must have! I would recommend the largest Bissell makes if you have lots of square footage to clean.
July 24, 2013
Rated 5 out of 5 by IL Grandma Worked well on everything I cleaned!
Very Happy with this product! The day after receiving I cleaned inside of 2 cars then a following day cleaned my carpeting. I believe it already has paid for itself!
July 22, 2013
Rated 4 out of 5 by Val Pro Heat Deep Cleaning System 25A3
I've only used it once but it did a great job. Easy to disassemble and clean.
July 21, 2013
Rated 4 out of 5 by Lilgandee05 Cleans great, easy to clean up..
I finally had time to use it and it is a workout but works very well and so fast to empty and refill. Not sure when the good water is empty because the dirty one covers it, and on my thicker and darker carpet can't see it spraying..goes rather quick with easy empty and refill. Enjoy using it but with a bad shoulder and the weight it will get rough as time goes...
July 16, 2013
Rated 5 out of 5 by katmat Love it!
The ProHeat Deep Cleaning System is an essential item if you have pets. It's easy to use, and the whole house smells fresh afterward.
July 10, 2013
Rated 1 out of 5 by Mad Momma in Michigan Disappointed
My ProHeat Deep Cleaner creates as many "black spots" as it cleans. So frusterated with the performance of this deep cleaner due to the excessive leaking of black water from underneath the unit. I literally need to use a carpet stain remover to remove the black stains from my white carpet. Save your money and time...hire a professional cleaner to deep clean your carpets.
July 7, 2013
Rated 4 out of 5 by macgig works really well great machine
did a great job on my old carpet that is 15 yrs old and has never been shampooed that I know of. looks new. all the spots came out for the most part.
Im happy with the machine.
can't think of anything negative about the machine. pretty easy to clean up afterward.
July 1, 2013
Rated 4 out of 5 by Punkie This machine easy to use
I only have one concern at this time. The hose attachment is not sturdy enough and keeps popping off the machine when cleaning carpet. This product did clean a recliner that my Bassett hound uses daily and made it look new again and smelled so much better. Carpet was cleaned and dried in short time. All in all so far so good.
June 23, 2013
Rated 5 out of 5 by GMOM bissell proheat deep clean
I am very happy. It cleans like magic. Very user friendly, I am very glad I bought this one.
June 17, 2013
Rated 5 out of 5 by Shawna Great, Reliable Machine
So, this is going to sound like an advertisement, but I believe in callin' 'em as I see 'em, so here goes:
I have always had lots of pets and kids on my carpets in my various homes over the years and now run a dog daycare on my current floors and the Bissell deep cleaning machines have been great. I've had all of the deep cleaners at some point over the years and each has lasted me through a TON of cleanings. For the last three years I've had to spot clean daily and do the carpet (living room and hallway in this house, hence the smaller machine) once a month religiously and this little baby has only needed a part or three with all that use!
- I lost the little screen that goes over the hole into the dirty tank,
- recently my friend shrunk and warped the bladder by literally putting boiling water into it when she borrowed it and
- most recently I sucked up a carpet thread while wearing headphones and didn't realize until I saw and smelled a bit of smoke because the plastic end of the roller that holds it in had melted, so I had to replace the roller. But the motor held up great to that and is still going strong.
Note: All three parts needed to be replaced because of user error, not the machine wearing out or breaking.
And the customer service is so great. I pulled out my carpet November 2012 after using this machine like mad for 3 years. It's been sitting since then - 9 months (because I refuse to give it away). I didn't realize I'd ordered the wrong roller last August 2012 until this May since I hadn't tried to use it after receiving the 1st roller. When I called customer service to see if it was still possible to get a refund and order the correct roller, the really nice lady whom I failed to write down the name of said they'd replace the roller at no charge and for me to not worry about paying to send the wrong one back, to just keep it. This was on May 26th; the roller was shipped out on the 27th, I received it on the 31st. Now THAT'S customer service!! No wonder I've been such a happy customer since my first Bissell deep cleaner in 1995. Tools that really hold up and last are such an important resource and Bissell has done a quality job.
June 11, 2013
Rated 5 out of 5 by mrcarpetcleaned AMAZING!!!!!!!!!!!!
This machine gets every spot and stain out of my carpet I used it to deep clean my 1990 SUV and it had PITCH BLACK Water!!! It got old grease stains out and left my car felling fresh and looking NEW!!
I would highly recommend it to anyone who needs a carpet shampooer! LOVE YOU BISSELL!!!!!!!!!!!!!!!!!!!!!!!!
May 22, 2013
Rated 5 out of 5 by Weasel Bissell 25A3 PROheat Deep Cleaner
A super easy to set up and use steam carpet cleaner. Priced fairly and easy to clean up and manage. Comes with cleaner supplies. Gives you real hot water for deep steam cleaning of your carpet . And wood floor surfaces. Love it. Target rules !
May 20, 2013
Rated 1 out of 5 by pnfern Not happy with this purchase. Very poor service.
I owned the older smaller Bissell shampooer and after many years of service and no repairs I made the mistake of buying the newer model. This new model has been a nightmare; it has been repaired and repaired and repaired. I hate to even try and use it because I know I will end up with half clean floor and a broke cleaner. When it is working it is one of the best I have ever seen. But for some reason the valves keep going out and water floods the floor. The vacuum part works fine picking water up however, you cannot carry clean water or cleaner without leaking out. It first was the cleaner leaking. This was repaired under warranty at no cost. The next time it was used it started leaking again. This time it was the clean water, Repaired again. This repair allowed me to clean one room. Now it is down again. I am not sure what is leaking this time. I am just discouraged with this unit. It does take time to clean your own carpets but when this machine was working I could clean my carpets better than a professional service. I will most likely have to buy another cleaner but I am now looking at a different company. I had so much respect for Bissell shampoo cleaners and then this has happened. I liked this cleaner when it is working because it does clean so good. My wife has problems with allergies and this helped but it does no good if you only look at it. It has to work.
May 20, 2013