Rated 1 out of 5 by jxbma Sprayer stopped working within 1st year
This is the 2nd Bissell rug cleaner that I've purchased in 3 years. In BOTH units, the floor sprayer ceased to function. The machines have had very limited use (I clean about once every 6 months). I can't understand how a product can be so poorly designed and constructed that it stopped working correctly so easily.
How can you continue selling the same product for years with the same design flaws?
I see numerous posts on how to go and try to fix this yourself. I'm not a mechanic. I did not purchase this as a cool project to test and challenge my mechanical abilities.
This is supposed to clean rugs. It supposed to work when you turn it on.
DO NOT BUY THIS PRODUCT!
July 14, 2014
Rated 3 out of 5 by 707a spray nozzles
Cleaned the spray nozzles, flushed the lines, now it sprays again. Will flush with distilled water when I am finished cleaning, every time. You must remove the 6 screws that hold on the cover, remove the hoses from the nozzles and clean the nozzles with a thin wire.
July 13, 2014
Rated 5 out of 5 by Jennifer GREAT CLEANER!!
I purchased this cleaner because I needed a new one. I had the older model of the Bissell ProHeat which was 12 years old and had plenty of mileage on it! This machine is MUCH lighter and easier to use. The cleaning solution goes right in with the water now! We have 3 kids and a German Shepherd, so I use this often! LOVE IT!! LOVE BISSELL products!
May 27, 2014
Rated 1 out of 5 by WontShutUp Horrible.
First of all, the water doesn't pick up well at all. Troubleshooting?... didn't help me. As far as moving the machine slowly back and forth over the area just sprayer...? you can only be expected to move it so slow. That's not the issue.
The sprayer quit working. No trouble shooting can help that! I have used this machine 8 to 10 times.... of course it's past warranty. Bottom line is, it's not a good product.
May 12, 2014
Rated 1 out of 5 by sad Bissell pro heat deep cleaning system
My daughter and I each purchased one of these from our homes and both stop spraying or picking up water. I used mine about 3 times and my daughter used her once to clean her whole house when she sold it. These machine worked great when they work but that is not a very long period of time. I cant figure out a way to clean the tiny parts that sprays. It is not easily cleaned.
April 5, 2014
Rated 1 out of 5 by nothappy FED UP!!!
To whom it may concern,
I have purchased two of your carpet cleaners and have had nothing but problems!!! I used the carpet cleaner four or five times and then that little red plastic piece broke on both of them. After purchasing the first i thought i would give the machine and your company the benefit of the doubt. After the second machine had the exact same problem after only very few uses, i have decided to NEVER use ANY product from your company EVER AGAIN!!!!! By the way, i had also purchased vacuums made by Bissell and have had trouble with them... just don't know what to do now...?
March 30, 2014
Rated 5 out of 5 by Lisa Moser Awesome product, amazing price!
I bought this shampooer because I have a very naughty cat who thinks it's fun to urinate in secret places throughout my townhouse. When the machine arrived at my house a few days after an online purchase, I smiled and thought, "Muahahahaha, cat," and I plotted my strategy to rid the carpet of odor and dried urine forever.
With a few twists of the screw driver, my machine was assembled. My ammunition: tap water and the mini bottle of carpet shampoo included in the box.
Plugging the cord into the electrical outlet, I smiled, knowing my cat had not defeated me. With a push of a button, the shampooer sprung to life and ironically purred softly as it heated the tap water in the basin.
With a gentle push, the shampooer glided across the carpet. I held down the trigger to release the warm water and shampoo solution, and I whispered to myself, "Yes, the battle has begun."
Just then, I caught a glimpse of the guilty cat, and with fear in her eyes, she fled the scene to hide or perhaps urinate in another secret location. "Go ahead!" I shouted to her, "Because there's no place this shampooer can't reach!"
With my blood pumping and my adrenaline rushing, I scoured the four corners of my townhouse, laying down solution with one stroke, while the machine scrubbed and suctioned the carpet clean in another stroke.
With a few changes of water and shampoo, and in what only felt like minutes, the entire downstairs was shampooed and practically dried. "Pace yourself," I thought, "the stair case is next!"
Thinking it would be a difficult task, I pulled out the stair and upholstery attachment. As I pulled the trigger to release a warm stream of solution, I ran the attachment over the carpet, effortlessly pulling up cat hair, dirt, and odors.
Another maniacal laugh escaped me, as the aforementioned cat made an appearance at the top of the stairs, looking down in fright. "I'm coming for you!" I squealed. There was no escaping, for the machine possessed an exceptionally long power cord and attachment hose, and I made it to the top of the stairs with ease.
It was at that moment that I stopped to relax and enjoy my victory over the cat. I looked down from the top of the stairs and slowly inhaled the refreshing aroma of clean carpet. Though my body was weary from this battle, my soul was rejuvenated, knowing that the Bissell ProHeat Deep Cleaning System would always be around to protect me from smelly cat urine.
March 29, 2014
Rated 5 out of 5 by harlan 25A3
25A3 is a nice machine much better than the 1631 I have been using for almost 20 years . easy to use as vacuuming.
March 28, 2014
Rated 1 out of 5 by sugmag1023 Clogged up on me!
This one has clogged up on me twice. First time I thought it was just a fluke. Second time I gave up. Really hard to take it apart and clean all the little hoses inside. I used the Bissell cleaners.
March 28, 2014
Rated 2 out of 5 by bee pro2x
For the 1st year the machine worked great. Since that time I have replaced the nozzle twice and also took it to a repair shop to replace the tubes which quirt the cleaning fluid. I just put the machine in the trash. A lot of money for 1 year of good service.
March 5, 2014
Rated 5 out of 5 by roxyjava great
My mother in law bought us one of these, exact model, 7 years ago. After cleaning 3500 square feet it finally gave out but it took 7 years! I purchased the same one again yesterday. It's awesome. Works great for car upholstry too. Not many have heat AND tools at this price point. Excellent.
February 21, 2014
Rated 1 out of 5 by Tom garbage
I have barely used this horribly designed piece of garbage from no water to now no suction find a different brand
February 12, 2014
Rated 5 out of 5 by Ditzymudgirl Carpet Saver
We bought this because a child was sick on the carpet. Being someone who came from houses with wonderful hardwoods, I had little hope. I called a friend in panic. She recommended this brand, which I bought at Target. Perfect. I'm not kidding, an hour and a half later, the vomit was gone, the room was fresh. I used this for two years now and love, love it. I clean carpets 4 x a year in a 2500 sq ft home. Even the dining room (what idiot puts carpet in a dining area?!) Now there are stains, but nothing like what I expect. Only oil seems to be the stain this can't remove. I have a child with severe allergies (Oh, still loathe carpet!) and this cleaner has really made a difference. Did I mention stairs? I used the upholstery brush on stairs and they were clean! Also used it on the car carpets and microfiber chair, they were clean of stains as well! Whoohoo!!! It is not any louder than my vacuum, easy to fill and clean, and if you clean it out before storage, never smells funny. I store wit the lid off so it can dry. Must buy if you have carpets and kids! I will say every now and then it spits out this gross wad of dog hair, when it builds up. Glad to know that is not going down the wastewater and clogging that up.
February 1, 2014
Rated 5 out of 5 by JudyVV GREAT ! - Bissell carpet & upholstery cleaner
This is the greatest item since "sliced bread" - have pale green carpet - hall had spots, but LV RM looked clean as it receives virtually no traffic. When I did LV Rm I was amazed how dirty the water was. Used it on TV rm carpet - TV rm. furniture and lower level carpet & furniture. GREAT PRODUCT- Especialyl like the smaller water . bucket which makes unit easy to manuver and carry..
January 18, 2014
Rated 4 out of 5 by mork ProHeat 25A3 review
I miss the ability to rinse the carpet with just water after applying the cleaning solution, like my old Bissell cleaner had. It had a separate tank for the cleaning solution.
I like the foot on and off switch. I always had a hard time finding the on/off switch on my old machine.
I like how the cleaning tool and hose are secured. I broke off the plastic holding the cleaning tool on my old machine. This new one is protected from that.
December 30, 2013
Rated 5 out of 5 by Mary1 Steam Cleaner
Love this machine !! Gets so much dirt that you don't even see !! I have tried other machines but always come back to Bissel !
December 11, 2013
Rated 1 out of 5 by Den43 This product is terrible
This product is terrible. I have used it three times and somehow it is already clogged to where the water won't spray onto the carpet I did half of the room before I noticed it was not spraying any water. You think they would make the product where it wouldn't clog.
Also, when it was working it didn't clean too well.
November 21, 2013
Rated 5 out of 5 by Cliff Biseell Pro Heat carpet cleaner
I have use our New Biseell 3 times and My son use it Twice .We have use outhers and not one of them has clean as good as the Pro Heat has . We are Very Please with our Biseell Pro heat and have told outhers about it. Keep up the good Work!!
Cliff and Judy Young
November 20, 2013
Rated 1 out of 5 by Debbie Does not work
I just spent the past 4 hours trying to clean 2 carpets. This is second use of this machine and it does not spray. I had to constantly stop to reset pump. Now I'll need to spend hours trying to repair or just throw away. This machine is not 10 months old. It's useless.dont wate your money on a proheat. You'll spend all your time trying to get it to work. Do not buy this machine or you will waste all your time trying to fix it.
October 25, 2013
Rated 1 out of 5 by George Not happy
Only 3 years old and the water pump is shot. Not good, not happy. Where do I get a pump from?
October 23, 2013
Rated 3 out of 5 by Irene Disappointed with the pieces
It was working well for about a month, I really take care of this machine. I was using one day and the front nosel were the dirty water comes up broke, then a few weeks later the area were the hose Was held broke. I was so disappointed with bissel, because it took me a while to pick the machine I wanted. I couldn't send it back from bissel because one of my family members throw the box a way. I still had a year warenty. I phoned bissell and thy replaced the parts. I am very disappointed how the pieces were made
Other then that it works good.
October 22, 2013
Rated 5 out of 5 by ET Great machine!
Just used today and results are wonderful! Not too heavy, water tank is a good size for me, not too heavy to fill and carry to machine.
October 22, 2013
Rated 5 out of 5 by Big J MY NEW TOY
Our new Bissell Prokheat deep cleaning system worked as well as any professional cleaning company we have ever used. It was much easier than I expected and being 72 yrs old I expected it to be a tough job. I recommend it to everyone. It's more of a fun adventure than work and I did it myself. Thank you.
October 1, 2013
Rated 4 out of 5 by Happy Customer This product did the job!!!!
I was not sure how the Pro-Heat was going to clean. I was amazed on how much dirt and grime was left in the water when I went to empty. My sofa, chairs and rug are several years old. I have had them cleaned before but has been a couple of years. I have spot cleaned myself. I was surprised to see what a good job it did. This will save me money in years to come. Going to try it out in our RV.
September 28, 2013
Rated 1 out of 5 by Kathy 62 Nothing but trouble!
I have never in my life been more upset with a product. I had a Hoover for many years and it was wonderful. Got this one and it has been to repair more then 5 times and only used maybe 6-10 times. I am sick of it. I will not buy another Bissell scrubber at all. Same problem every time. The pump. Do not buy this!!
September 22, 2013
Rated 5 out of 5 by Judy S Great Product for a Great Price
I used my ProHeat® Deep Cleaning System 25A3 last week for the first time. Did a great job. I have a dog and its great for cleaning where he spends alot of time. It's light weight so it's easy to move around. I will be using it often. I would recommend this product to anyone.
September 19, 2013
Rated 4 out of 5 by JaneHM Carpet shampooed
I bought this one to replace my old one that just was worn out! My new machine works well, although using it on an old polystyrene rug that smelled like an old dirty, wet dog (!) still has some issues and will have to be shampooed for a third time to remove the last vestiges of the bad smell! I like that the machine is lightweight...much easier to use than my old machine. It removes more water than my old model and the means of dispensing soap is better. I just wish the machine had a light that goes on when you need to add more soap/clean water. You kind of get into a zone and don't realize that it's time to refill! Thumbs up on this machine, Bissell.i
September 19, 2013
Rated 5 out of 5 by Tazman1955 Pro-Heat Deep Cleaning System
I owned a Hoover system for many years. I bought this model on a recommedation. WOW what an improvement. Cleaner, drier faster too! The Hoover was sold last fall at our rummage sale.
September 16, 2013
Rated 5 out of 5 by BeckyBoo Love the duo tanks.
I love the duo tanks. You only have to fill and dump one tank and I also love the deep cleaning.
September 15, 2013
Rated 5 out of 5 by JerryH66 Great Cleaner
After wearing out our first Bissell cleaner after many years of trouble free service we decided to stick with the same brand.
We had been putting of buying another and our carpet had really gotten stained up and very dirty in traffic areas. The new unit cleaned the carpet very well. We thought that it might take a follow up cleaning but one time over did the job. We highly recommend Bissell, cleans good and easy maintenance. The secret to these machines is to clean them thoroughly when you finish the job for years of good service.
September 15, 2013