Rated 4 out of 5 by Weather Lady Brushes stopped working
All was going well, and now the brushes won't turn. I checked the belt, and made sure the tank was seated, but still no joy. I love this machine when it works. Any tips on fixing this issue?
July 16, 2014
Rated 5 out of 5 by ams GREAT BISSELL PRODUCT
I previously owned another pet cleaning system, but gave it to a friend. That gave me the go ahead to purchase a brand new Bissell. After reading every product description and every review on ALL Bissell carpet cleaners, I decided on the Pro heat 9400-3. I have used it only once, so far, and I LOVE it. This product has the same ease of use as with my previous Bissell. I love the fact that this model has 12 cleaning rows! The cleaning fluid holder is located in the back, which is a very convenient place on this unit. Performance was amazing and it is extremely easy to clean the tank carrier after use. I highly recommend this model for a home purchase.
July 16, 2014
Rated 5 out of 5 by bookworm952 This is the best shampooer.
We took in 4 puppies. I was using my Kirby, it is only 2yrs old, shampooer. It would not clean the odor of the puppy urine. I also used a Rainbow shampooer and it did not remove the odor. I bought this one, and the first time I used it, odor was gone, stains gone, and it left a pleasant smell. I love my Bissell. I would recommend this to anyone that has pets.
Only complaint is that it is heavy to push.
July 14, 2014
Rated 1 out of 5 by momma 87 Its performance was disappointing
I have only used this machine ten times before it completely stopped wanting to work. It started to make funny noises and stopped sucking up when shampooing. so i thoroughly cleaned out the machine and still would not work properly.
July 7, 2014
Rated 1 out of 5 by Ger Drops dirty I water spots as I move the unit back and forth
Why would I continue to see dirty water spots as I move backwards? It's hard to determine if it is both from a forward motion or backwards. As I move it off the carpet on to my hardwood floors, the dirty water drips across the floor. I have only used it 3 times and I cleaned it thoroughly from the last time. What could it be?
June 30, 2014
Rated 4 out of 5 by Jerry New machine, replaces competition.
Machine cleans exceptional well. Instruction were some what vague. After watching video everything went well. Machine appears to be designed with convince in mind. Some what on the heavy side so keep this in mind. Would purchase again if ever needed.
June 29, 2014
Rated 1 out of 5 by M Broke twice
Had a bissell pro heat pet 2 for 6 to 7 years and just wore it out. Went and purchased a new one operated it for about 30 minutes and it stopped spraying fixed that and a few minutes later brushes quit working said forget this had one for years not one problem had a new one for couple hour and broke twice. Loaded it back in the car took it back and got the new lift off pet cleaned carpet for 2 hours no problems.
March 15, 2013
Rated 5 out of 5 by Howdyholly 3 dog night! Clean carpets, and support a wonderful cause, you had me at "Woof"
I have 3 dogs #and one is a St. Bernard, so he really should counts as two dogs# If any of you have large or JUMBO lap dogs like I do, you will know about the hair, slobber and overall funk that comes with dogs can be overwhelming at times. My biggest fear when people come over is that they will walk in and smell that I have dogs before they see the dogs. When you live in a house, you tend to get immune to the smell. After I got my Proheat, the difference was AMAZING!!! Seriously! I put a little bit of febreeze in the clean water and cleaned the carpets and WOW what a difference! My terrier was sneaking off and peeing in the corner. I found out one day in the WORST way possible. I got the proheat out and was SO PLEASED at the results! It cleaned down to the pad and there is no scent remaining. I also was able to clean the couch and chairs in the living room with the hand tool. This is my second proheat and it should come standard with a St. Bernard. They are "wet mouthed" dogs, so there is always slobber, no problem thanks to the proheat! YAY and thank you! I am a Bissell for life fan, and a dog lover! The fact that you help pet owners and pets stay on good terms is great, the fact that you help homeless pets is even better! A good poduct and a great cause! I Love supporting a company that does good things and has a great product! What more can I say! Bravo!!!
March 14, 2013
Rated 5 out of 5 by Lin A great carpet cleaner
I really love my carpet cleaner, it gets up dirt on rug that my other carpet cleaner did not do.
March 5, 2013
Rated 5 out of 5 by Spence Amazing product!
I had actually purchased this same make/model from Petsmart, different name through their company.
I've lived in my house now for over 4 years, never have owned a carpet shampooer a day in my life. Have had 2 large breed dogs and a newborn all at once, now one dog and a toddler; I figured it was time. And boy, am I glad I made this purchase! This thing has picked up so much dirt and dog hair from deep down that I hadn't realized my vacuum was close to no use this whole time! I've gone over the carpet now 3x since recieiving it last week and each time there seems to be more and more clumps of black dog hair left all over the place... I feel disgusted that i've live this way for so long and would have never known until this very smart purchase. I highly recommend this product!
March 2, 2013
Rated 5 out of 5 by Joy Easy to use
Out performs other brand I had. Simple to use and so far seems to clean the carpet better. Have'nt had a chance to use on pet stains, but if it works as good as it did on the carpet I'm sure it will take care of stains.
March 1, 2013
Rated 4 out of 5 by corn4b Great Cleaner
There were many cleaners on the market when I was researching and I decided to go with this product. Very impressed at the cleanliness this cleaner has done. From the first pour of the dirty water, to the end result of just looking at the carpet, and impressed. My room had tons of old pet stains that I tried to clean with the bissell spot lifter over the years, but there's always those hidden ones in the room. With the ProHeat 2x Select Pet Deep Cleaning System, my room is pet stain free!! Only thing is with the tank being 2 in 1 is that with the dirty water, sometimes not sure when the clean water in the bag is empty. Makes cleaning the house fun.
February 20, 2013
Rated 5 out of 5 by puppies456 Great product
I really like this Bissell cleaner.... I shopped around a lot before deciding on this model and I am pretty pleased with it now after using it a few times! It does a pretty good job of lifting up any dirt from the carpet on the first go. I had parts of my carpet that were sooo dirty, they looked like a different type of carpet. But going over it just once with the Bissell got it cleaned up right away! My only complaint is that in order to clean it after use, it involves a little bit of work including a screwdriver to remove some parts. Also, the tanks that hold the water fill up quickly so I had to constantly stop to drain/fill them. One last thing is that it can feel a little heavy by the end from pushing it around if you are doing a large area. But, all in all, I am very pleased with this Bissell!!
February 13, 2013
Rated 5 out of 5 by bethg Got out stains and smells!
I just purchased this a few weeks ago and finally got to use it for the first time today. One of my dogs had diarrhea in my family room, dining room, AND home office. It was horrible. I cleaned the spots as best I could with household cleaners, but the spots still didn't look good and smelled bad. This cleaner worked great today...I am so pleased. I hope that the motor holds up because I'm sure that I'm going to be using it a lot! The Bissell pet formula liquid worked really well and smells fresh.
January 30, 2013
Rated 5 out of 5 by GlassHam Great Machine
I've had 2 other units from a different manufacturer over the years and thought they did a good job. That is until I purchased my Bissell. The setup is easy, and I think the bladder system is ingenuous. As you use the clean water, it makes room for the dirty water in the same container. I used it to clean a heavy traffic area at the front door. There was a dark oily stain where someone had used too much oil on the hinges and it eventually dripped into the carpet. I switched to the heavy clean mode, waited about 1 minute for the water to heat, and to my amazement the stain came right out without any pre-treatment. I know the other brand would not have removed that stain without pre-treating and a lot of scrubbing. I would recommend this unit to anyone. By the way. My Brother-in-law borrowed the other brand unit and I told him he just got himself a new shampooer.
January 6, 2013
Rated 5 out of 5 by DLM22 Second Bissell I Own
This is my second Bissell rug cleaner and I am very satisfied with it. I just used it today on my living room rug which is a high traffic area. There were some old stains on it but a few sweeps back and forth and they were gone. Living room also has a fireplace which is used constantly in the winter months. The cleaner not only cleaned the rug but left the whole room smelling fresh. Cant wait to do the rest of my house. Keep up with the great products!
January 1, 2013
Rated 5 out of 5 by cmack This is a great product.
Best carpet cleaner we have ever owned. We have indoor pets so it gets used often. It cleans better than any one have ever used. If you have pets this machine is a must have.
December 28, 2012
Rated 5 out of 5 by Sassy Carpet saver!
Just got this for Christmas, it was my last effort before replacing the carpet in my house. I wish I could post pictures! This is an amazing product! It was heavy in the box but once assembled was fine. The tank was large enough for me to do three rooms with only three tank changes. Overall, I am very impressed with the performance and would highly reccommend this to anyone with pets or children.
December 26, 2012
Rated 5 out of 5 by DICK GOOD MACHINE!
This is the second product I purchased from Bissell.
The first was the small SPOT BOT I used for pet spots,
which worked really well.
The big unit works just great as well. I have been really pleased with these units and recommend them to anyone.
Told my sister about the SPOT BOT as she has dogs and cats, she purchased one and loves it!
November 26, 2012
Rated 5 out of 5 by abbie Excellent cleaner
I purchased this cleaner because my dog has alergies and I don't trust the cleaner company's. I used only hot water and it worked wonderfully. I'm completely sold on Bissell Products. Its alittle heavy but worth the effort with its cleaning power.
November 24, 2012
Rated 3 out of 5 by dalex Good job on the carpet but not very good on hard floors.
I was pretty pleased with the performance on the carpet and upholstery. I had to order the part to do my tile floors and was disappointed with it. I'm sure it cleans the floor ok but it sucks up very little water. I had to mop the floors so it was a double hassle. Also, the water bladder system is ok I guess but as others have said, it is just too small.
November 23, 2012
Rated 3 out of 5 by RAP Did not meet expectations
Very dissapointed. The water reservoir is SMALL. needs refilling too often. It cleaned well, but was not as easy to use as it sounded.
November 18, 2012
Rated 1 out of 5 by Bissell not performing in Vegas Bissell ProHeat 2X cleaning system
This product does not meet and definately exceed any claims made by Bissell for it's performance. There is little or no suction and any evidence of deep carpet cleaning. This opinion was gathered by my personal experience of employing this machine at my home.
November 18, 2012
Rated 5 out of 5 by shoejunkie22 2nd Bissell Cleaner I've Owned
I love, love, love this cleaner. As stated in the header, it's my second cleaner. Initally, several years ago, I purchased a Bissell cleaner to keep up with my 2 toddler boys and all the "creations" they came up with on my carpet. It kept up with them beautifully. About a year ago, I had to replace it because I had just worn it out. I did research on several competitors as well as Bissell products because in 20 years, technology had changed drastically. I wanted to get the best bang for my buck. Bissell won hands down. I purchased the Proheat 2X Select Pet Cleaner because I have a dog instead of toddlers runnings around. This cleaner does great in keeping up with his "seperation anxiety" presents. Having new carpet all over the house, I wanted a product that would protect and preserve my investment. This cleaner has done very well. Yes, newer or fresh accidents are much easier to clean up. My older spots required a little extra elbow grease to remove the stains but came up beautifully. No odor either with either type of stain.
November 12, 2012
Rated 5 out of 5 by NrdBlaze A Pet Lovers Must!
As a pet owner, I am always looking for products to help keep my apartment looking and smelling clean. This ProHeat Pet system not only works to clean pet messes but it works deep down into the carpet to take out other hard to grip stains as well! We had some renovation done on our apartment and afterwards the walls were repainted. The painter tracked paint from the work site all the way down our carpeted stairs. Our complex had our carpets steamed but the spots still remained. After one cleaning with the ProHeat Pet system, paint spots were gone and our carpet looked brand new as the day we moved in!! Our carpets look great and whenever we have someone over, we always hear "I wouldn't have even known you had pets, your place doesn't smell like animals at all!! Thank you Bissell for a great product!!
November 4, 2012
Rated 5 out of 5 by little joe cleans better than the professional cleaner
My wife and I just purchased the Bissell Pro Heat2x pet cleaner and cleaned every rug in the house. The 7 rooms we cleaned never looked so good and we had them cleaned by professional cleaners before. It has been the best investment we have made and i hope your product will continue to serve us well in the future.
November 3, 2012
Rated 5 out of 5 by Jeanne Excellent ceaning
This machine does the job. Leaves the carport clean and the fragrance is a plus. Also the accessories are very helpful.
October 28, 2012
Rated 5 out of 5 by George My carpet looks like new!
I've never endorsed a product before, but after purchasing this machine, I felt compelled to do so. I spent this past weekend cleaning the 15 year old carpeting in my house and after one cleaning, my carpets look brand new. The Bissell ProHeat 2X Pet is a must have for any homeowner with or without pets.
October 16, 2012
Rated 3 out of 5 by Jo Purchased for the convenience of cleaning carpet as needed.
I have had problems with this machine from day 1. It would not discharge water on first use. Had to bring it to a local Bissell repair shop. The spray heads were clogged from the factory. The tech cleaned out the heads and it does work. Only problem is the machine uses a lot of cleaning formula. It used 1 1/2 btls in an average size room. I have had to go back and do 2 water rinses just to get all the soap out of the carpet. Anyone else have the same problem?
October 11, 2012
Rated 1 out of 5 by lsauer Don't waste your money and effort
I've had my machine about 2 months and have gradually been cleaning all carpets in my house. They were in pretty good shape except for traffic patterns and occasional small pet stains. I have had problems with getting the machine to dispense solution and a problem where the machine would not move at all. The later I figured out was a clearance issue because the carpet was not completely smooth near a threshold. In a nutshell there were very few spots that the cleaner actually got the carpet clean and it definitely did nothing for the pet stains. (Perhaps if they were fresh the results would have been better.) Yesterday I was cleaning a carpet which has almost no nap so I hoped to get better results. Not at all. I was so frustrated that after spending hours using the pre-treatmant, pet stain lifter and the professional Bissell products, I resorted to getting on all fours and using a clean towel to rub the carpet where it had already been "cleaned." The towel was very dirty. I think this cleaner does little more than damp mop the surface which results in mostly making wet dustballs that you have to vacuum up with another machine. The attachments are a joke. They have almost no suction. I am returning the machine.
October 10, 2012