Rated 3.7 out of 5 by 3
Rated 1 out of 5 by Anique102 Horrible Product
I have had this for almost five months and everything seems to be breaking all at once. Luckily my husband can fix a lot of it but we recently had to replace a broken part. My husband has had to replace the tubing inside of our machine because it is literally disintegrating. He has had to fix the suction on it as well. Now the Tank Cap & Insert Assembly has broken and needs to be replaced. I am just waiting now for something else to break on it. I was really excited the first few months because it was working great but now it is just falling apart. What happened to the days when you bought something and it would last for years before you had to replace it?
July 24, 2014
Rated 5 out of 5 by NC Wildivy Excellent Choice
I was forced to purchase a new machine when my old ProHeat stopped spraying a quarter through a cleaning job. I read several reviews, had not planned to purchase this machine, however my choices were limited by availability.
Speaking to cons expressed in a limited number of reviews:
This machine is no heavier than my old machine. It is difficult to maneuver, however, I don't see that as an issue compared to the excellent job it does. I am 64 y/o and it didn't cause me any back problems.
I think the dual roller brushes with the edge sweep are a big asset. The edge sweep extends to the floor boards. I do deep cleaning and dual brushes make a big difference. I would not expect to use a machine of this size and wt to shampoo stairs.
I get a cleaner carpet by emptying the soapy water and filling the bladder with clean rinse water. I have small dogs and I want as much of the soap residue removed as possible.
My old machine had a separate soap dispenser allowing you to switch back and forth between shampoo and rinse. It did not do the job this machine does.
I do a deep clean which requires the use of more water. I go over stains again and again. I am happy with the quality of spray and suction. I take time to pull as much of the water as possible from the carpet. I leave a fan on over night. I would not expect a deep clean to dry within a few hours.
I have difficulty keeping the attachment on the holder, had the same problem with my previous machine. Maybe it's me. I used a rubber band to keep attachment on holder of old machine.
The 2X has removed stains that my old machine didn't touch. Soil tracked in from the garage, spills, dog accidents. The stain it didn't completely remove was old cherry Koolaide stain which wasn't surprise. I have champaign colored carpets that are 10 yrs old. They looked like new after the shampoo.
I am extremely pleased with the job the 2X does. I'm glad limited options resulted in the purchase of this machine. I just wish I had replaced my old machine several years ago.
June 2, 2014
Rated 5 out of 5 by Adrian89 Awesome!
I truly love my new carpet cleaner. I have 2 girls ages 2 & 5, boy do my carpets get dirty. All in all I would definitely have my relatives and friends purchase this cleaner. Have not had any problems with this machine & it dries up my carpet pretty good considering it has a heatwave system. My carpets Look and feel great!
April 27, 2014