Rated 5 out of 5 by Cin Love it!
We had the Bissell Proheat Protech for many years before it finally gave out. Bought the Proheat 2x Healthy Home yesterday, used it today and love it as much as I did my old one. My carpet looks fantastic and it sucks up the water very well. The key to getting as much of the water out of the carpet as possible is going very slow. But that's how I vacuum also. It takes a little longer, but it's well worth it! Thanks again Bissell!
March 17, 2015
Rated 2 out of 5 by Jkk1012 Initial Review
Purchased the product today, March 15, 2015. I am going to call Bissell tomorrow morning to determine if something I was doing to create the operational problems. If not, I will return the unit to Lowes.
Assembly was a chore because the pieces did not fit together easily. There was an extra piece in the box that was not shown on the diagram. I have no idea where it goes. After finally getting the unit assembled and attempted to use it only to find out it was not dispensing solution. Re-assembled the handle 4 times before it would work properly.
Operationally, it pooled water on the carpet at the end of the backstroke. When attempting to vacuum the additional water up, there was not enough suction to pull the water out of the carpet. I had vacuumed the carpet before using the Bissell unit using an industrial vacuum that picks up dog hair very well. The Bissell unit did not pick up the left-over hair, but balled it and left balls of wet hair all over the carpet. If this unit was designed for pet environments, the design has a long way to go to actually work on pet hair. The hose kept falling off the hose holder on the right side of the unit. the hose does not appear to be held in any way.
March 15, 2015
Rated 5 out of 5 by judy1121 love this cleaner
i have had this cleaner for a few years now. have never had problem "one" with it. so far, it has not failed me in any respect. (hope it stays that way since i wrote this lol). very happy that i purchased this. i always stick with bissell.
March 8, 2015
Rated 5 out of 5 by joy62 my carpet is so clean
My husband and I used our machine yesterday and it really cleaned our carpet. We used clear water. No soap, it looks great. Very happy.
February 15, 2015
Rated 5 out of 5 by PitBulMom Well worth the money!
We have always subscribed to the saying you get what you pay for, and quality costs.
This machine is awesome! It is well worth the money spent!
It cleans better than our old cleaner, and is much easier to use!
I love it!!!
January 26, 2015
Rated 3 out of 5 by Chris Scholp Cleaning Short Carpet
I have had this Cleaner for 5 years and it has worked great on plush carpet. However, today I tried using it in my office with the short carpet and it doesn't suck up the water. Are the brushes adjustable?
January 9, 2015
Rated 5 out of 5 by MT Rancher Exceptional Cleaning Capabilities
Have had other cleaning systems, even tried the commercial ones; however, this Bissell Shampooer does the job those others could not do to my satisfaction. Ease of setup, operations and functions makes for a superb cleaning job, and restoration of floor coverings to like new conditions, but cleaner. Highly recommended for any type cleaning situation.
November 26, 2014
Rated 5 out of 5 by rodperk65 Best Carpet cleaner I ever had .
I have bought other brands. This is by far the best carpet cleaner I have ever owned
November 9, 2014
Rated 2 out of 5 by Northern's Lady Does it's job
I have used this machine a few times now. It cleans the carpet well and is easy to use. The negatives I have come across are that it seems to trip the internal circuit breaker for no reason which stops the power brush from turning. To reset this you have to turn the machine off and unplug from the wall, kind of a hassle. Only other thing I would change is give it a longer cord and larger freshwater supply tank.
September 20, 2014
Rated 4 out of 5 by Clomedico How do the accessories fit in the caddie?
just bought our second bissell. Having issues in putting the stain trapper and the other tool in the caddie.
Looks like I am not the only one.
bissell - great you can respond to the negative feedback but how about posting the steps to put the stain trapper and upholstery tool?
August 10, 2014
Rated 5 out of 5 by Shannon How does the Pet/Mess Tool attach to the machine?
Anyone figure out how to attach the Pet/Mess tool to the caddy? The manual is no help. Neither is searching online.
June 18, 2014
Rated 5 out of 5 by Radar Love the Bissell Proheat 2X Healthy Home Pet Deep Cleaning System
I purchased my first Bissell Upright about three weeks ago and just used it for the first time today. I absolutely love this cleaner. I have been in my home for some time now and we normally don't wear any shoes on the carpet, but it was time for a cleaning. There are only two of us in the house, so the carpet was not too bad.... so I thought. Man this cleaner really pulled the dirt out of the carpet and it worked perfectly. I read the directions a couple of times and even watched YouTube before I attempted to clean the carpet. NO Problems at all! I love it and actually ordered some of the parts (gaskets, belts, etc) that will probably wear out. Do not anticipate any problems, but pays to be prepared. I did quite a bit of research of other brands and feel I got the best bang for my buck. I have read some other reviews and some of the other users don't seem to be happy with their Proheat 2X. All I can say is take your time and be patient using the cleaner. I will update my review a little later as I use the cleaner more and I see if it continues to meet my expectations.
May 26, 2014
Rated 1 out of 5 by Hate this carpet cleaner Doesn't work efficiently!
I bought this machine about 5months ago. This was the second time I used it and I know remember why.... I have to shut it off and clean it after every 2 strokes.... It gets clogged so easy over nothing at all. It's cat hair. Well this was bought for pet use. Dot worry. Oreck is getting a nasty review too bc there is no reason this cleaner Should be picking up this much cat hair. I vacuum all the time and at every direction. My family hates it. Anyways for one room it takes me 3 hours since I have to clean the machine every 5 sec literally no thought by purchasing my own cleaner would save me a few bucks from having them professionally done. I was wrong. It it the worst investment I made!!!!
April 25, 2014
Rated 4 out of 5 by Jg1982 Love the machine hate the manual
Love the machine and how easy it is to use. So effective and easy to use I started doing one room and ended up doing the entire house including stairs the same day! The downside is the manual, the illustrations are poorly made. I cannot distinguish were the accessories are supposed to go.
April 24, 2014
Rated 3 out of 5 by Pwdavis1 Proheat 2x Healthy Hone pet deep cleaning system
have changed belts 3x in past two years and have to tear down frequently to clean and inspect. Has just quit again and do not have repair center within 80-100 miles so will prob ably have to just replace unit with another. If used frequently I do not recommend unit.
April 3, 2014
Rated 4 out of 5 by Yvonne Good for carpet, not very good for hard floor
I find this cleaner to be a very good carpet cleaner, however, I was excited to use this also for my tile floors and ordered the attachment. I do not think that the cleaner is doing a good job beyond a superficial cleaning, but my main complaint is that it does not suction the water up very well after the cleaning. I had to manually mop up water residues, it was too wet. Bottomline, I am still looking for an excellent hardwood floor cleaner.
March 14, 2014
Rated 5 out of 5 by Ky52 Great carpet cleaner
This is my second one. My first one lasted 6 yrs. before it decided to quit on me last year. I love Bissell products. I have tan carpets and dogs and this cleaner does the job.
March 9, 2014
Rated 5 out of 5 by David22 Excellent rug cleaner
I've owned the Proheat 2X for several years and feel it does an excellent job. Follow directions and get as much water out of the carpet/furniture and drying time is reduced signifigently.
January 24, 2014