Rated 5 out of 5 by HSAD Good for the money!
I've had this machine about a month now. As soon as it got here I put it together (not overly complicated). The next day I tried it out and was amazed (or maybe not so amazed) at how BLACK the water was. I knew my carpet was dirty. I suffer no delusions about that, but I've used carpet cleaners before and not seen so much dirt. (Including Rug Doctor rentals, other Bissells, etc.)
I do think that it would be nice to have a bigger tank for water, but to make the machine as light as they did that would make it impossible. The tank size in no way detracts from the quality of the machine. Just get used to running out before finishing a room (and I mean a first pass as you will be going over your rugs MANY times). I did think that it took up a bit much soap quickly, but then I realized I was still using heavy traffic so it's probably better on normal. My carpets were just that bad from two dogs at a time!
I honestly gave up before the Bissell did. After several tank fulls and still getting dirty, black water I'd had enough! So you'll definitely give up before your machine. I will be able to do it again soon though and get my carpets even better. It's truly amazing how good they look for only a couple tanks full. I can only imagine how good they'd look if I kept going!
I will say that this is not hard to clean like someone else said. It comes apart easily, and it has microban to block germs/bacteria/mold from staying on the unit. The trick is to rinse it in hot water immediately after you finish. You should also keep the pieces apart until dry and then reassemble your machine.
Also, clean up the fur (if you have pets like me there will be a lot!) on the bottom of the machine and near the brushes so it doesn't dry on and stay there in between uses. Don't forget!
Also, do not forget to run clear water through the lines for at least a few seconds after every use. My mom has the original ProHeat (not 2x) and forgot to do this. Now her lines are clogged so we're looking into repair or replace. If money wasn't tight I'd get her this unit as it far surpasses the original.
And please don't waste your time on the lower ProHeat2x's. I'm sure they're great, but for the turbo shot feature alone, the healthy home and clean shot are the better way to go. And with the microban, the healthy home is the smartest choice.
June 13, 2012
Rated 5 out of 5 by BLR More Than Paid for Itself
This machine is really great. The Pro Capet man said he could not get certain areas of my carpet clean as it was "worn out", the place was in front of the wood stove.
Got the Bissell, tried if out and the "worn out" spot is gone, the carpet looks really great, and I do not have to buy new carpet. Machine is a bit difficult of clean and is heavy, but soooo worth the effort.
May 20, 2012
Rated 5 out of 5 by Two dog household Did a great job~!
We had an area where our doggies have made it their "potty", and it had many stains, even though we did clean it immediately, the stain was still noticeable. We purchased and was not sure how it would do the job of getting rid of the spots. well it did a "wonderful" job...the stains came up and the carpet looked new. We have a very light carpet and was so pleased as the yellow stains were gone~! I even did my bathroom carpet, and it took up hair dye. I am recommeding this to anyone who wants a clean carpet and easy to handle, we followed the instructions and it worked~!!
April 23, 2012
Rated 5 out of 5 by Larry Well engineered product
Have used the ProHeat 2X Healthy Home carpet cleaner for about two weeks, cleaning three rooms and several hallways. Over the last twenty years we have owned and used several carpet cleaners and before that we regularly rented machines to do our carpets. We are extremely pleased with the ease of use and the power and thoroughness of the Bissell machine. The engineering and design are very impressive. So easy to operate and clean up after. Thanks for giving us such a good product.
April 14, 2012
Rated 4 out of 5 by Ian0434 Best deep cleaner I ever used
My ProHeat 2X is the best deep cleaner I ever owned. I've cleaned two rooms so far and the stairs. It was easy and fast. I really like the way my carpet looks. Outstanding is the one word I would use. If the water tank was bigger I think I would rate it higher. Still, it's an OUTSTANDING machine.
April 11, 2012
Rated 1 out of 5 by Thumper99 Poor Design
Cleaned well at first
Vacuum pick up deteriorated and left 2/3rds of the water on the rug, Jets failed even thought I cleaned them. Hand held cleaner clogged and became useless. Seals between main water reservoir and base intermittant, This was my second unit in 5 years I wound up leaving at the curb for pickup and i would never buy another
April 7, 2012
Rated 5 out of 5 by farmersdaughter64 The best deep cleaning system ever!!
This is the best investment I have ever made in floor cleaning products. My carpet and upholstery was very dirty with ground in dirt. It cleaned the carpet and upholstery and made it look like new! I am very pleased!! Wish I could have gotten the rebate though!! Still would recommentd this system to everyone!! I love it!!!!
April 1, 2012
Rated 5 out of 5 by Rick Very Satisfied
Unit did a great job on carpets-does require patience.
Instructions available on line for pre-view.
Handles placed at balance point(s) make for EZ carrying of machine and tank.
EZ to clean after use.
Well designed and built.
Am very satisfied with this machine!
March 28, 2012
Rated 5 out of 5 by ann01 Great cleaning tool.
I'm very happy with my proheat vaccum , my carpets stay clean and spotless for long time, for me is very important having clean carpet for the kids.
Recommended to my family and friends.
March 24, 2012
Rated 5 out of 5 by AnimalLover13 Does a GREAT job!
We are a multi pet household that has tile & area rugs. I clean the area rugs every 3 months & I am ALWAYS amazed by the amount of dirt & hair this machine removes. I am definitely happy we purchased this machine vs any other one on the market. Thanks Bissell for producing a quality product!
March 9, 2012
Rated 5 out of 5 by JRN Very Impressed
Just got my bissell this week and deep cleaned three rooms already! I am really impressed with the amount of dirt it removed! I had shampooed with a competitors machine about six months ago and I think this machine did a WAY better job. The only draw back so far is that i had to empty and refill quite a bit, but that happens with most machines. I have quite a few more rooms to do but so far its been great!
February 20, 2012
Rated 4 out of 5 by Lynna Good product
Have this for almost 3 years, so far has been good. It has a good suction, leaves my carpet really clean. The only thing I don't like is that I have to remove all the lint, hair, etc that get trapped under the machine or I have to pick it up from the carpet. But does a pretty good job cleaning the carpets.
February 18, 2012
Rated 5 out of 5 by LAWMAN154 DOES WHAT THEY SAY IT WILL
This thing is amazing. It deep cleans and is built like a tank. I don't understand the broken parts review. I think if you read the instructions you will be fine. I am glad I bought it and spent the extra money for a good machine.
February 17, 2012
Rated 4 out of 5 by dena Frustrated with breaking part.
I have already had to replace the tank lid and now the part on the tank lid that sucks up the dirty water has broken AGAIN. Don't want to buy the whole tank lid again, but don't see that i can replace the cracked plastic part that fits on the tank lid. Hopefully customer service will be able to help me out.
February 12, 2012
Rated 5 out of 5 by hazelson When Mamma's happy everybody's happy!!
The first thing you need to know is that this product was a replacement for the Bissell Big Green Machine which worked great. There is much less assembly required to get the job done. This machine is ready to go from where ever you store it. I also find it is much less of a chore to bring the machine out to clean a small area or spill. I like the idea that the water is heated to maximize the cleaning ability. The changing of the water is much better and easier than before. From a personal point of view, this cleaner is much easier on my back than the previous model with better results. I had no reservations about replacing the old machine with this unit and I certainly have no regrets purchasing the ProHeat 2X Healthy home.
February 1, 2012
Rated 4 out of 5 by khill would be 55 star if turbo brush worked good
outstanding job and easy to use only problem is if the turbo brush works for all the way it dose for me you can forget using the turbo brushes move like a mouse is turning the wheel
January 31, 2012
Rated 5 out of 5 by Krissie Can't believe how well it cleans!
I have been cleaning and vacuuming my carpet,
but it still looked dingy. When I used my Bissell Proheat
2X I was amazed at how dirty the water was that was suctioned up. Yikes! With a two year old grandson, I
want to make sure my carpets are clean as he is always
January 31, 2012
Rated 4 out of 5 by dottip So Far SO GOOD.
This cleaner is pretty good...Now mind you I have salt water so nothing is going to clean AWESOME. Love how easy it is to use and put together..I am a little challenged in this area so I didn't need any help following directions. Only complaint, wish the clean water held more at one time. Little awkward emptying, but good if you have lifting issues. Pushes easy. Maneuvers well. Also, just so ya know, I just moved and the people who previous owned the house...not so clean, had professional clean it first and I did it again about 1 month later...DRYs pretty fast of a non professional cleaner.
January 31, 2012
Rated 4 out of 5 by Becca Removes obvious stains
This product removes deep stains, even from 11 year old carpet, leaving them far less visible when it dries.
January 21, 2012