Rated 1 out of 5 by Dee Hate this bissel!
Had for less than a year been in the shop twice! Yes, hard to clean, looking for better product!
March 14, 2013
Rated 5 out of 5 by lvschultz2 Amazing Equipment
First Bissell after a long line of Hoover floor and carpet cleaners, and although we have had it in use for only about a week we could not be more pleased...unless someone came and did the work for us! The machine was easy to assemble, instructions and operation are simple, performance is excellent. Our one regret is that we did not try the Bissell brand sooner. Based on our experience I recommend this highly for residential use.
March 11, 2013
Rated 1 out of 5 by Melissa1234 I hate this cleaner
I purchased this brand about 18 months ago and have used it about 3 times. The first time I knew it was a huge mistake. It was very poorly designed with the water bladder inside the dirty water. I have one small dog that does not shed and does not soil the carpet but I like to keep the carpets smelling fresh. I have used a Hoover cleaner for years with no problem, but I talked my husband into this one and have regretted it from the instant I used it. The intake gets clogged after half a room and is very difficult to take apart and really not worth the effort. Please closely investigate this product before purchasing and think twice.
February 28, 2013
Rated 4 out of 5 by cjtod Sucks, NOT
I have had my current model QQ64, steam cleaner for just over a year with weekly use on 600 sq ft of carpet for pet stains. I clean the tanks, brushes and bottom of system after each use. It just started not sucking up water. Went through all the self help postings , including Bissells but is does not work at reclaiming the solution from the carpet now. Saved a lot of money by owning and using this system. Don't know if I want to invest in another if they "give up the ghost" this soon. Attachments and some of the body of system, appear to be fragile and cord "holders' pop off.
February 6, 2013
Rated 5 out of 5 by jesspurs ProHeat 2X Deep Cleaning System
The Cleaning unit and the product used was an experience that realy paid offf. My first experience in self cleaning a damm dirty carpet. The unit and the cleaning product did the job and some. Very Very pleased with Bissell's products.
January 25, 2013
Rated 1 out of 5 by Remi Not worth the money
I used my ProHeat 2X for a total of about 30 hours in the last three years. It's now not sucking dirt water into the tank. Checked the rubber square opening according to the FAQ, There is suction but I am not sure how strong it should be. It definitely is not as strong as my 20 years old vacuum cleaner. It does suck up dirt water from the carpet but not strong enough to pull the dirt water up the roughly one foot long tongue into the tank. What's worse is that the dirt water was then deposited back to the carpet which made the less traffic area dirtier. A household appliance should last longer than 30 hours.
January 13, 2013
Rated 5 out of 5 by Kurt Awesome!
Right out of the box, it is an awesome machine. I bought this unit for our house and my older 2 daughter's houses. My middle daughter got first dibs, and was AMAZED at how well this unit cleans and renews a tired carpet that's used by her, her husband, 3 dogs, and their cat. GREAT BUY, and dads a hero this Christmas:)
December 30, 2012
Rated 1 out of 5 by Tony Quality is VERY important to a brand
1st unit brushes stopped spinning after 10 minutes of use. Had to cycle power off/on to continue for 60 seconds. Repeat. New replacement unit would not stop spraying water and solution. I am very dissatisfied with the quality of the product. Also note that I have a 3 year old unit that was scrapped due to dried solution in all the tubes and pump. Per the manual, left solution in tank for storage. Do not do that. I am guessing that we should ALWAYS rinse with a solution tank of clean water before storage. The new manual states the same as the old..
December 16, 2012
Rated 3 out of 5 by Orerockon Cranky
As many have pointed out, this machine is a bit cranky. I have had to use about every fix on here to keep it running. Lately, the scotchguard doesn't dispense at all. There is plenty of suction at the nipple in the adapter but none of the formula is used. Anyone have any ideas?
November 19, 2012
Rated 5 out of 5 by GB Great Investment
Bought this product to printer clean ink stains on carpet. Performed so admirably that I also used it on the rest of the carpet in our 2600 sq. ft. home. Key to great results, read the manual. Do not use like a vacuum cleaner, TAKE YOUR TIME making slow deliberate passes. DO NOT use too much solution. Let the machine do what it was designed for. Easy to assemble, great value. Excellent results.
November 13, 2012
Rated 3 out of 5 by Disappointed in SD No suction when dial set to floors but suction with tools
Product was not used for two years while out of country. Now only suction through the tools option. I am very disappointed as I have examined the seals and made certain that the system is clean/not plugged. Of course there may be an area that I am unaware that is plugged.
November 11, 2012
Rated 3 out of 5 by Jack Okay but with major flaws
I owned a carpet cleaning system by a competitor before, so I feel competent using similar systems and making comments. The unit is well designed and looked great when installed. However, when I tried to use it to clean a small room of < 150 sqft, the problem arose. I had to make three passes and stop to fill in the water and dump dirty water three times! I used to be able to refill the tank only once per 300-500 sqft of carpet cleaned. This system doesn't seem to recycle the water, and the carpet is wet and suctioned into the small base very quickly. I think this machine is only good for occassional home use to spot clean a small carpeted area. If you are buying this to clean a rental house or a room soiled by visitors, it'll take you 3-4x longer than competitive products. Not recommended for heavy use at all.
October 16, 2012
Rated 5 out of 5 by Tchr2dy Very Happy with Upgrade
I've owned a small Bissell Little Green Delux since the '90's so I finally decided it was time to upgrade and not spend the money for a whole house carpet cleaning since I really only needed the walkways cleaned.
Wow, very pleased with the products suggested by Bissell to spot clean and the unit is quiet and runs very smooth. Our carpets had not been cleaned for 7 years, but the water was more the color of tea and not mud. I don't think this unit is designed to clean carpets being super dirty, but in between cleanings.
I agree with the reviews I read that I would have liked the bladder for the clean water to have been bigger, but I'm sure the design team was aware of this and made it as large as they could.
Used this on bedroom carpet, stairs, Berber carpet in the basement and it cleaned all the spots up and it all looks great. I bought the additional attachments so I can use the unit on the porcelin tile we have on the main floor as a Swiffer only gets so much dirt before you need to replace the pad and we have cats so I like the thought the dirt is removed along with the cat hair.
Moves very easy across the carpet as I have a herneatied disc in my lower back.
Kind of heavy to carry up and down the stairs.
I also had to order this unit and I was surprised to find it at my door by the end of the week.
September 30, 2012
Rated 5 out of 5 by Kristen1013 Love It! Love It! Love It!
After considering several home carpet cleaners, I decided to purchase the Bissell…and I am glad I did! I have already used it three times, doing small areas at a time. What a difference my it has made the carpet in our rental. What I love the best is the “Water Only” feature. I can clean my carpet and rinse it until the water in the reservoir is almost as clean as I started, knowing I got up all the soap. This usually takes only an additional 2 passings over the carpet! I have also cleaned our area rug and I am confident of the cleanliness, since my children play (and spill) on this rug! So glad I made this purchase!
September 27, 2012
Rated 5 out of 5 by Tchr2dy Wow! Home Unit is Awesome
I've had a small Bissell cleaning unit since the early '80's and it was pretty noisey, but it did a good job with my spots, well, now I have a much larger area to cover and the little unit was not longer meeting my needs. So we sprung for this new unit and I love it! Our carpets had not been professionally cleaned in seven years, spot cleaned, but not professionally cleaned. Well, I did more rinsing than anything for all the spot cleaning I had done. Quiet and fairly easy to roll across the floor. I too wish the bladder was bigger, but then the unit wouldn't be as light as it is....so I'll use it once a month for tile floors and about every three months for carpet. Very happy customer.
September 18, 2012
Rated 5 out of 5 by MamaBear A MUST have if your a pet owner or parent!!
This is truly a MUST have machine it is a miracle worker let me explain why....
I have 2 dogs and 3 kids and we recently bought a new home that has white carpet...my dogs are peeing everywhere and my 6 year old spills drinks and food constantly and my entire family refuses to take their shoes off at the door so you can just imagine how horrid my carpets look!
I research for days before deciding what machine to buy I compared tank size convenience and reviews I read a ton and this machine was the one I bought...
So I started in the worst room possible...I used the pre-stain treatment which by itself without scrubbing remove set in dog urine. This room even had grease in the carpet from my husbands office chair....I took the scrubber over the carpet one time and the stains were gone!!!! I swear I witnessed a miracle I was soo stunned I took tons of befor and after pictures to share with friends and family....now the trick is you must move slowly but the time is well worth the results!!!
I promise you this machine can tackle and clean ANY carpet!! Another huge helper that worked fabulously was the pre-stain sprayer the machine has on it....on grease I would spray the stain waited 30sec took scrubber over and the stain was gone seriously I have owned other scrubbers but thanks to this one I will never have to rent or buy another one!!!!
September 16, 2012
Rated 1 out of 5 by C_FORD Worked for a while.......
I am very disappointed in the Pro-Heat 2X healthy home "deep cleaning system". It worked great for about the first 5-6 months. I fill-up the clean water in its inner container and go to clean my carpet.When I am finished the container is empty but there is only about 1/4 of dirty water left in the outer part, If I am lucky. So 3/4 of ickie water is just sitting in my carpet. This has been going on for 3 months! I have read your FAQ's, tried all the suggestions. I also have tried to locate an "authorized dealer" but I am sorry but with gas prices I am not going to drive 70+miles one way to get there. For that price I can get a new carpet cleaner. I am VERY disappointed in this product. I bought this product when I was pregnant to keep the carpets clean for the baby. Of course now that she actually starts crawling, it doesn’t work.
September 14, 2012
Rated 5 out of 5 by HSAD Good for the money!
I've had this machine about a month now. As soon as it got here I put it together (not overly complicated). The next day I tried it out and was amazed (or maybe not so amazed) at how BLACK the water was. I knew my carpet was dirty. I suffer no delusions about that, but I've used carpet cleaners before and not seen so much dirt. (Including Rug Doctor rentals, other Bissells, etc.)
I do think that it would be nice to have a bigger tank for water, but to make the machine as light as they did that would make it impossible. The tank size in no way detracts from the quality of the machine. Just get used to running out before finishing a room (and I mean a first pass as you will be going over your rugs MANY times). I did think that it took up a bit much soap quickly, but then I realized I was still using heavy traffic so it's probably better on normal. My carpets were just that bad from two dogs at a time!
I honestly gave up before the Bissell did. After several tank fulls and still getting dirty, black water I'd had enough! So you'll definitely give up before your machine. I will be able to do it again soon though and get my carpets even better. It's truly amazing how good they look for only a couple tanks full. I can only imagine how good they'd look if I kept going!
I will say that this is not hard to clean like someone else said. It comes apart easily, and it has microban to block germs/bacteria/mold from staying on the unit. The trick is to rinse it in hot water immediately after you finish. You should also keep the pieces apart until dry and then reassemble your machine.
Also, clean up the fur (if you have pets like me there will be a lot!) on the bottom of the machine and near the brushes so it doesn't dry on and stay there in between uses. Don't forget!
Also, do not forget to run clear water through the lines for at least a few seconds after every use. My mom has the original ProHeat (not 2x) and forgot to do this. Now her lines are clogged so we're looking into repair or replace. If money wasn't tight I'd get her this unit as it far surpasses the original.
And please don't waste your time on the lower ProHeat2x's. I'm sure they're great, but for the turbo shot feature alone, the healthy home and clean shot are the better way to go. And with the microban, the healthy home is the smartest choice.
June 13, 2012
Rated 5 out of 5 by BLR More Than Paid for Itself
This machine is really great. The Pro Capet man said he could not get certain areas of my carpet clean as it was "worn out", the place was in front of the wood stove.
Got the Bissell, tried if out and the "worn out" spot is gone, the carpet looks really great, and I do not have to buy new carpet. Machine is a bit difficult of clean and is heavy, but soooo worth the effort.
May 20, 2012
Rated 5 out of 5 by Two dog household Did a great job~!
We had an area where our doggies have made it their "potty", and it had many stains, even though we did clean it immediately, the stain was still noticeable. We purchased and was not sure how it would do the job of getting rid of the spots. well it did a "wonderful" job...the stains came up and the carpet looked new. We have a very light carpet and was so pleased as the yellow stains were gone~! I even did my bathroom carpet, and it took up hair dye. I am recommeding this to anyone who wants a clean carpet and easy to handle, we followed the instructions and it worked~!!
April 23, 2012
Rated 5 out of 5 by Larry Well engineered product
Have used the ProHeat 2X Healthy Home carpet cleaner for about two weeks, cleaning three rooms and several hallways. Over the last twenty years we have owned and used several carpet cleaners and before that we regularly rented machines to do our carpets. We are extremely pleased with the ease of use and the power and thoroughness of the Bissell machine. The engineering and design are very impressive. So easy to operate and clean up after. Thanks for giving us such a good product.
April 14, 2012
Rated 4 out of 5 by Ian0434 Best deep cleaner I ever used
My ProHeat 2X is the best deep cleaner I ever owned. I've cleaned two rooms so far and the stairs. It was easy and fast. I really like the way my carpet looks. Outstanding is the one word I would use. If the water tank was bigger I think I would rate it higher. Still, it's an OUTSTANDING machine.
April 11, 2012
Rated 1 out of 5 by Thumper99 Poor Design
Cleaned well at first
Vacuum pick up deteriorated and left 2/3rds of the water on the rug, Jets failed even thought I cleaned them. Hand held cleaner clogged and became useless. Seals between main water reservoir and base intermittant, This was my second unit in 5 years I wound up leaving at the curb for pickup and i would never buy another
April 7, 2012
Rated 5 out of 5 by farmersdaughter64 The best deep cleaning system ever!!
This is the best investment I have ever made in floor cleaning products. My carpet and upholstery was very dirty with ground in dirt. It cleaned the carpet and upholstery and made it look like new! I am very pleased!! Wish I could have gotten the rebate though!! Still would recommentd this system to everyone!! I love it!!!!
April 1, 2012
Rated 5 out of 5 by Rick Very Satisfied
Unit did a great job on carpets-does require patience.
Instructions available on line for pre-view.
Handles placed at balance point(s) make for EZ carrying of machine and tank.
EZ to clean after use.
Well designed and built.
Am very satisfied with this machine!
March 28, 2012
Rated 5 out of 5 by ann01 Great cleaning tool.
I'm very happy with my proheat vaccum , my carpets stay clean and spotless for long time, for me is very important having clean carpet for the kids.
Recommended to my family and friends.
March 24, 2012
Rated 5 out of 5 by AnimalLover13 Does a GREAT job!
We are a multi pet household that has tile & area rugs. I clean the area rugs every 3 months & I am ALWAYS amazed by the amount of dirt & hair this machine removes. I am definitely happy we purchased this machine vs any other one on the market. Thanks Bissell for producing a quality product!
March 9, 2012
Rated 5 out of 5 by JRN Very Impressed
Just got my bissell this week and deep cleaned three rooms already! I am really impressed with the amount of dirt it removed! I had shampooed with a competitors machine about six months ago and I think this machine did a WAY better job. The only draw back so far is that i had to empty and refill quite a bit, but that happens with most machines. I have quite a few more rooms to do but so far its been great!
February 20, 2012
Rated 4 out of 5 by Lynna Good product
Have this for almost 3 years, so far has been good. It has a good suction, leaves my carpet really clean. The only thing I don't like is that I have to remove all the lint, hair, etc that get trapped under the machine or I have to pick it up from the carpet. But does a pretty good job cleaning the carpets.
February 18, 2012
Rated 5 out of 5 by LAWMAN154 DOES WHAT THEY SAY IT WILL
This thing is amazing. It deep cleans and is built like a tank. I don't understand the broken parts review. I think if you read the instructions you will be fine. I am glad I bought it and spent the extra money for a good machine.
February 17, 2012