Rated 4 out of 5 by Loves clean What's wrong
I was so impressed the first time I used my Bissell. I have used Rug Doctors for many, many times and was so excited to have my own carpet cleaner. I was very satisfied with the results. However, with each subsequent cleaning ( now at the 5x mark) I find more and more water is being left in the carpet. Help!
May 12, 2015
Rated 4 out of 5 by Susan First time use - excellent carpet cleaner
I had a great deal of trepidation when I purchased this machine. I had read some of the less-than-perfect reviews and I was worried about buying something that would not last. That said, I did buy it and used it for the first time today.
Assembly was relatively easy although the holes where you insert the screws to attach the upper and lower part of the machine were hard to manage. They are deep with the screws going into the bottom of the holes. I found I had to do much of that by "feel" and although I believe I got it right I was not at all comfortable with whether I did it right or not.
I'm quite impressed with the cleaning power of this carpet cleaner; combined with the carpet cleaner and booster that came with it, I found it took out stains from my off-white carpet that I never thought I would see clean again.
why didn't I give it a five rating? Well, I haven't seen how long this cleaner will continue to work so I'm reserving my judgment on that for later. Also, the size of the accompanying sample cleaning solutions was pretty small. I did a small diningroom a hallway, and part of a bedroom before I ran out of everything except the Booster solution and a small amount of the spray spot cleaner. I would have hoped that Bissell would have provided enough solution for at least an average sized livingroom/diningroom combination. These are not high-priced items overall and I could have purchased them from the store, but I was hoping what was included would cover the first cleaning. Years ago I used an Oreck and although it did a god job, it was unwieldy to use and had a large "storage footprint" - it didn't fit comfortably in any of my closets. However, the good people at Oreck DID provide enough shampoo to properly test and use the machine - I was able to clean my livingroom, diningroom, two bedrooms and a small hallway with the complimentary shampoo that was provided. I greatly appreciated that and stayed with that cleaner for quite some time before buying this Bissell.
So now I have to leave my home to go to the store to buy more carpet cleaner so I can finish what I started today. Just 5 more ounces would have made this trip unnecessary.
So, overall I am very impressed with the ease of use and the cleaning results of this machine.
April 25, 2015
Rated 5 out of 5 by insanemom04 Great Carpet Cleaner
This carpet cleaner by far is the best i have four kids and one dog our entire house is carpeted so you can imagine LOL!! its amazing the hair and dirt that gets sucked up easy to use slightly heavy but over all a great investment
March 26, 2015
Rated 3 out of 5 by Eva Does a great job... If I have a baggy handy
My handheld accessory as leaked from the very first day I've used it. I thought maybe things needed To be seated better or tightened better. No. I have to hold a baggy over the spray nozzle while I'm sucking up water just to keep it from soaking the surface again. I'm told I now have to take it to Greensboro (25 min drive) and have it checked out. I've only used this steam cleaner 3x and I'm having to invest more than I paid for it.
March 25, 2015
Rated 5 out of 5 by Joy18 OMG
i recommend this to all the moms out there who have problems cleaning their carpet.
March 19, 2015
Rated 3 out of 5 by Wabbit1961 Picks up a lot, but...
I brought this model back after using it twice. Not my first time in this rodeo. I've used plenty of carpet cleaners.
It does pick up lots of dirt, it's much quieter than a Hoover, and it's built very sturdy.
This model, for me, lays very flat and was bulldozing dirt that it was not suctioning up. Also, dirt was all over the flat base and was spreading across the floor I was attempting to clean. I attribute this to the weight of the machine.
The tank was also a pain to empty, clean, and fill.
I traded it for the ProHeat Pet and couldn't be happier. It's noticeably lighter, the single roller works great, and the two separate tanks mean you don't have to stop, empty, and clean the tank to do a rinse. The ProHeat Pet switches on the fly to rinse.
February 24, 2015
Rated 4 out of 5 by Mom of 3 Loud Motor noise
I purchased this today. I promised myself after having 3 Bissell's break in 3 years, I wasn't going to buy another. However the Other brand wasn't in stock. So I decided to purchase this one.
At first I didn't feel it was sucking up the water very well. I filled the bladder tank twice and the dirty water tank was still not full. I still went ahead and cleaned the rest of the room. When I started to rinse the floor and continually push water out of the machine, a loud vibrating motor kicked in. I don't know if this is supposed to happen. The machine started picking up more and more dirty water! This stayed on the rest of the time I rinsed the floors. It honestly was able to suck up so much dirt that I rinsed one area 5 times and the water was still brownish. Just last week I borrowed my MIL "other brand" and this definitely out cleaned it.
The only thing I can think of with the motor is if it has an automatic height adjustment? I pushed it onto my hard wood floors and the vibrating quit. Once I pushed it back on the carpet it started up again. I really hope it's not a sign of something wrong.
February 20, 2015
Rated 5 out of 5 by GGrah903 Excellent Product
We bought this cleaner last weekend and used it on traffic areas of our home that we share with two dogs. A particular stain that had not come up with other remedies lifted right off and no one would ever know it had been there. I had researched carpet cleaners online and at the local stores trying to make sure we would buy the best product available. We accomplished the goal. I recommended this particular model to a friend just recently and they went out and bought it that same evening. Very happy and will recommend again and again!
December 7, 2014