Rated 1 out of 5 by Slyder Falls over ALL the time, but smells good.
I don't think Bissell actually tested the vacuum in normal use... it sucks okay, but it also falls over every time you try to move it while you're vacuuming. It doesn't move with you, it just falls. Any time you go to use the extension brush, because the suction tube is so taught, it falls. Even on concrete or hardwood floors, it just falls over. The suction tube is so heavy, it hits you in the legs when you move back in forth. If you're a guy, it will pull the hair from your leg as the tube coil rubs against your leg. I finally took the handle portion off to make it not tip over as much, which helped. The Febreeze scent partially makes up for the severe tipping.
March 1, 2015
Rated 4 out of 5 by Kathy1954 Problem with collection
I like the vacuum but have the same problem as Jude. The dirt won't go past the filter. It's all stuck in the bottom bin where the washable filter resides and wont' go up into the larger bin. Is there a simple solution for this?
January 24, 2015
Rated 4 out of 5 by MamaBear11 mixed reviews
I just purchased mine a day or two ago. It cleaned carpets my Hoover did not. I understand that you have to keep filters clean to get the best life out of a vacuum but the Hoover never did with a clean filter what this Bissell has done. So I am hoping that with the other mixed reviews out there that if I take good care of the filtering system it will last because I do love the suction power. Only recommendation on modifications for Bissell to make is, yes a longer stretch hose bc no matter how close to you it is it still is difficult; two, put a handle on the hose for better gripping and use with tools; last, a hook latching system with screws to hold the handle part on from the back and not the top as I see where over time pulling on that area can strip the holes as there is no additional locking method. Hoping mine lasts longer than those of others on here.
January 18, 2015
Rated 5 out of 5 by Lawrence Texture of my carpet Looks Like New!
This Bissell PowerGroom Helix was a birthday present to myself. Little did I know that I would be giving myself new carpets too! Well, they looked just like new after vacuuming . I live in a nice apartment but my carpets weren't new when I moved in. Fair condition and in the heavy traffic areas the carpets where matted down a little. Since I moved into my apartment I have owned a Dirt Devil and a Eureka vacuum that did ok but not great. I purchased a Kirby Whole House Elite. I was very encouraged as it did a wonderful job on my carpets but unfortunately it had a defect so I returned it and bought this Bissell. Wow to my Amazement this Bissell Powergroom Helix lived up to its name. Its powerful suction brought out dirt out of my carpet like no tomorrow. I had to empty the canister a few times. It practically restored my carpets texture to Like New. My carpets look well groomed now. I'm really enjoying walking barefoot on my carpet. I love the cleaning tools it comes with and have tried them all. The feature that sold me the most though is the Automatic Cord Rewind. With my other vacuums I have owned in the past I always hated having to struggle with winding up the cord. I love this Bissell. All I have to do is press the button down with my foot and the cord easily and quickly rewinds itself back into the vacuum. Bissell has spoiled me. From now on any other vacuum I own will have to have this feature or its not going home with me. The vacuum is sturdy, well built, and for the price in my opinion nothing can top it. Thank all of you hard working people at Bissell. Cant wait to try more Bissell products in the future!
October 16, 2014
Rated 1 out of 5 by Lola This vacuum doesn't last long
This vacuum starts off good, but doesn't last more than a year. I have bought it twice.
September 30, 2014
Rated 2 out of 5 by Alyssa87 Broke just over a year Later
I really liked this vacuum but I bought it Christmas 2013 and Now June 2014 it won't turn on at all I liked the suction of the vacuum but everyone is right about the hose it is too stiff and everytime you use it the vacuum falls over backwards and now my Registration is over and I'm out a vacuum :(
June 17, 2014
Rated 4 out of 5 by kickedchain specs say 12 amp infro. plate says 10 amp
Purchased at wal mart thought vac was 12 amp by specs at Bissell Web site. My model is 98n41 and on the infro plate on the vac it has 10 amp. What's the deal? Other than that very good vac.
May 26, 2014
Rated 2 out of 5 by Jo Will be returning
This vacuum has great suction, but the design is poor. The hose is too stiff, doesn't stretch much, so when using, the vacuum falls over backwards frequently. I also find the cord to be too short and impractical. Lastly, I don't care for the Febreeze filter. I don't find the scent pleasant and it's too strong for my taste. I will be returning this vacuum.
May 9, 2014