Rated 5 out of 5 by Jess This product is wonderful
I love the power of this vacuum. Its not too heavy to carry up and down the stairs. The attachments that come with the vacuum are perfect, they fit on the vacuum for easy storage and you don't have to worry about trying to find them when you need them they are right at your finger tips. The frebreeze filter helps eliminate pet odors my house always smells clean when I am done vacuuming. The canister is easy to take off and dump for easy clean up. I love that the hepa filter is washable, the cord is retractable I don't have to fumble with it when getting ready to use the vacuum or put it away. Overall I love my powergroom helix vacuum.
March 26, 2015
Rated 1 out of 5 by Sharon Same problems as other customers
I couldn't recommend this vacuum if you have a dog. Even though I empty the dirt bin every time I use it, dirt and dog hair gets sucked up into the filter above the dirt bin, and the washable foam filter below the dirt bin has to be washed every time I use it. Also, I agree with the other customers about the hose in that it's very stiff and hard to use without the vacuum falling over. A handle on a more flexible hose would be a great convenience. It's very lightweight, so it needs a handle on the machine somewhere to make it easy to carry when using on stairs.
March 20, 2015
Rated 1 out of 5 by T1234 Garbage
Had the older model. Upgraded to newer model 98N41. Filters are awful especially if you have dogs. Cleaning filters is impossible as everything gets trapped in the top filter, nothing drops to the bottom where you empty the dirt. Have used this twice and cord rewind is now jammed. It's going back to the store.
March 16, 2015
Rated 3 out of 5 by Mnicolec74 Could be better
Could last longer! Only had for a little over a year and it quit on me. It was working fine, suction has decreased some, and I always clean my filters. Belt is good, but the roller brush has quit moving. The cord doesn't roll up as good as it used to. The hose is so tight that when I try to use it the vacuum falls over, it won't roll along with me.
March 12, 2015
Rated 1 out of 5 by Slyder Falls over ALL the time, but smells good.
I don't think Bissell actually tested the vacuum in normal use... it sucks okay, but it also falls over every time you try to move it while you're vacuuming. It doesn't move with you, it just falls. Any time you go to use the extension brush, because the suction tube is so taught, it falls. Even on concrete or hardwood floors, it just falls over. The suction tube is so heavy, it hits you in the legs when you move back in forth. If you're a guy, it will pull the hair from your leg as the tube coil rubs against your leg. I finally took the handle portion off to make it not tip over as much, which helped. The Febreeze scent partially makes up for the severe tipping.
March 1, 2015
Rated 4 out of 5 by Kathy1954 Problem with collection
I like the vacuum but have the same problem as Jude. The dirt won't go past the filter. It's all stuck in the bottom bin where the washable filter resides and wont' go up into the larger bin. Is there a simple solution for this?
January 24, 2015
Rated 4 out of 5 by MamaBear11 mixed reviews
I just purchased mine a day or two ago. It cleaned carpets my Hoover did not. I understand that you have to keep filters clean to get the best life out of a vacuum but the Hoover never did with a clean filter what this Bissell has done. So I am hoping that with the other mixed reviews out there that if I take good care of the filtering system it will last because I do love the suction power. Only recommendation on modifications for Bissell to make is, yes a longer stretch hose bc no matter how close to you it is it still is difficult; two, put a handle on the hose for better gripping and use with tools; last, a hook latching system with screws to hold the handle part on from the back and not the top as I see where over time pulling on that area can strip the holes as there is no additional locking method. Hoping mine lasts longer than those of others on here.
January 18, 2015
Rated 5 out of 5 by Lawrence Texture of my carpet Looks Like New!
This Bissell PowerGroom Helix was a birthday present to myself. Little did I know that I would be giving myself new carpets too! Well, they looked just like new after vacuuming . I live in a nice apartment but my carpets weren't new when I moved in. Fair condition and in the heavy traffic areas the carpets where matted down a little. Since I moved into my apartment I have owned a Dirt Devil and a Eureka vacuum that did ok but not great. I purchased a Kirby Whole House Elite. I was very encouraged as it did a wonderful job on my carpets but unfortunately it had a defect so I returned it and bought this Bissell. Wow to my Amazement this Bissell Powergroom Helix lived up to its name. Its powerful suction brought out dirt out of my carpet like no tomorrow. I had to empty the canister a few times. It practically restored my carpets texture to Like New. My carpets look well groomed now. I'm really enjoying walking barefoot on my carpet. I love the cleaning tools it comes with and have tried them all. The feature that sold me the most though is the Automatic Cord Rewind. With my other vacuums I have owned in the past I always hated having to struggle with winding up the cord. I love this Bissell. All I have to do is press the button down with my foot and the cord easily and quickly rewinds itself back into the vacuum. Bissell has spoiled me. From now on any other vacuum I own will have to have this feature or its not going home with me. The vacuum is sturdy, well built, and for the price in my opinion nothing can top it. Thank all of you hard working people at Bissell. Cant wait to try more Bissell products in the future!
October 16, 2014