Rated 1 out of 5 by BeckyLee Save your money
I purchased this vacuum in April, by November (7 months later) we had to replace the roller brush as well as the belt. We did receive the brush at no cost from Bissell.com, however, now we're in March (4 months later) and the roller brush is broken again. I will never purchase another Bissell product again. Worst investment ever.
March 17, 2014
Rated 3 out of 5 by Safi The Brush Assembly
The Brush Assembly
I bought my Bissell Power Groom Compact 13H8W a year ago. Soon I recognized that I better buy some spare parts. Among the filters and belts, I also bought the brush assembly although I doubted that I was going to need it. However, few months ago I noticed that the vacuum is not cleaning because the brush is not turning. So I went to the catalogue and disassemble the brush and found out that the one of the two ends of the brush is loose (broken). So I replaced it with the new brush I ordered earlier, and the vacuum started to work again proving that it was the brush assembly. Just today I noticed the same thing! The vacuum is not cleaning because the brush is not turning. My question to the test engineer who assembled the parts and tested the vacuum for reliability, are we suppose to go through two brushes in a year and even before any belt or filter? Thanks for your response.
February 25, 2014
Rated 2 out of 5 by jw Roller stopped working
I have had this vaccum for less then a year and the roller stopped working. It actually melted. There was nothing on the roller to cause thisi just read another review and saw it happened to someone else. I did love this product its geat for dog hair but they never last longer than a year. This is my second one.
December 26, 2013
Rated 1 out of 5 by Clea08 Do not buy
Owned less than a year, about 7 months before it broke. The roller brush inside is messed up and will not move. Not the belt tried that, but the roller brush itself somehow melted or something on the axle, is very damaged and does not work. Can not return bc past the 90 day return policy, must try taking it to a bissel repair which is over and hour and a half away.
August 18, 2013
Rated 5 out of 5 by heils5 Amazing Product
We are completely satisfied and over the moon with this product. We have two dogs; one cat; kids and lots of dirt and hair and this product cleans everything wonderfully, especially the furniture - not sure why I waited so long to purchase the power groom compact.
April 1, 2013
Rated 5 out of 5 by Renae13 Love it!!
I love this vacuum. It is the best one I have ever owned. It picks up everything and the small size is wonderful for storage. I wish I had bought it much sooner.
February 28, 2013
Rated 1 out of 5 by Patrick 13H8 series
How can you sell this model without an extension wand to reach behind tables or furniture? Why do I have to get on my knees to perform this task. Also, how do I reach up to clean ceilings or ceiling vents without an extension wand.
There is no mention of the lack of the wand in your advertising or on the cover of the box which it came in.
I am very disappointed.
February 11, 2013
Rated 4 out of 5 by jrsuire jrsuire
I am glad I purchased the Power groom compact vacuum. It picked up even the finest lint, etc and I also like the fact it is lightweight. The only real complaint I have is that when I am vacuuming the hose comes out of the base two or three times even though I have put it in the base as tight as I can and according to book instructions. I bought a second one for my mom for her birthday. Can't wait to see if the hose comes out like mine does.
January 1, 2013