Rated 1 out of 5 by Tom2105 My Mom was right-stick with Hoover
Purchased this vaccuum on the internet-came with a carpet spot cleaner and was advertised to pick up pet hair. Worked well for about 6 months-then the brush stopped running. Belt was fine-brush motor went out. Took it to a repair center-still waiting for parts-it's been 3 weeks. Luckily we hung onto our old HOOVER upright in the meantime. Called the repair center-still no parts. Took it back and found the brush motor online and put it in myself. The brush works now but the stupid belt keeps coming off. Enough of this BISSELL junk, my wife is out buying a HOOVER.
August 27, 2014
Rated 3 out of 5 by KP 55 It picks up the dirt !
I had my old vacuum for so long it was hard to get used to a new one. I made this choice because the other lift-off did not carry tools on board and that was important because I don't have a closet. However this model does'nt carry all the tools either. I also wish there was a small tool for the steps. I have 3 cats and the pet tools are great. One thing I noticed about using the tools is that the vacuum falls over when you pull the wand. Also tools from other vacuums do not fit. I have many other tools and was very disappointed.
I do like the swivel motion and the smaller head fits between my dining room chairs. The dirt cup is smaller than my last one so I have to empty more.
All in all it does what its supposed to do pick up the dirt. I just have to get used to its functions.
July 26, 2014
Rated 2 out of 5 by Ticked Off in California Stopped Working!!!!
I have had my vacuum cleaner for only two weeks and already the belt broke on it. I can't believe that something so new would already be broken. If they don't replace the belt for free I am going to return the vacuum to target and never purchase a Bissell again. Poor workmanship will never give me the desire to purchase their products again. I will change my review if they do the right thing.
May 18, 2014
Rated 5 out of 5 by Jamie & Joe Great for Hardwood Floors and PETS!!!!!!!!!!!!!
We had just had our hardwood floors redone when we needed a new vacuum. Knowing that it is pointless to sweep hardwood floors because the dust and hair just goes up and right back down onto floors, I always vacuum them. I picked this vacuum because it does multiple types of flooring and it is for pets. We have 4 dogs that are heavy shedders! I vacuum our floors multiple times throughout the day. This vacuum is the best vacuum I have ever owned! I especially love the filter, it keeps your vacuum from smelling like dog while making your house smell fresh! I would highly recommend it for anyone with pets and hardwood or any type of bare floors! The only thing I would change is to include the clips that hold the 3 extra attachments with the vacuum instead of having to buy them. Other than that, it is a Wonderful Vacuum!!!!
March 17, 2014
Rated 4 out of 5 by Kat Very nice machine
I only do light vacuuming, my husband does the heavy vacuuming. I have found the swivel feature difficult to get used to. I love how the brushes turn off manually, that I decide when I don't need the brushes.
My husband loves it. He loves the swivel, the lift-off feature, and empting the canister. He's been like kid with a new toy.
Both of us agree that this vacuum is cleaning the floor better. We are needing to empty the canister less often, while we are vacuuming.
March 17, 2014
Rated 5 out of 5 by bsbabycakes Best vacuum I've ever owned!
This vacuum is awesome in every way. Love every feature, especially the ease of emptying and the ease of the lift-off feature. Also love the twist-turning. ONLY thing it needs to do better is have a longer cord! About 2-3 feet would be ideal!
January 22, 2014
Rated 3 out of 5 by hinkone Not the Best
I was really excited about this vacuum because of the price, easy payments, and similar technology to Dyson. I ordered the vacuum from Bissell.com and had it shipped direct. I had only made two payments on the vacuum and it quit working. I took it apart and the metal rod that turns the belt was running so I wasnt sure what was wrong. I finally contacted Bissell via email and they sent me a link to there website that told me to replace the belt. The belt wasn't available at the time on Bissell.com. I had to order from EBAY. When I got it, I replaced it only to find it still wouldn't work. This time, I called Bissell directly and explained the situation. The woman on the phone asked if the brush would turn and I said no, so she said the bearings in the brush were shot and I would have to order a new one for $15.00. She did waive the shipping for the brush so that was good. It really ticks me off that I have a brand new vacuum with only 2 payments made and had to spend $25.00 more to make it work again. I would spend the extra money and get a Dyson.
December 19, 2013
Rated 5 out of 5 by Adrienne Excellent!!
By far the best vacuum that I've ever owned! Lightweight & easy to use. The lift off features makes cleaning stairs and even your car simple. Really powerful! Bravo!
December 12, 2013