Rated 2 out of 5 by Ticked Off in California Stopped Working!!!!
I have had my vacuum cleaner for only two weeks and already the belt broke on it. I can't believe that something so new would already be broken. If they don't replace the belt for free I am going to return the vacuum to target and never purchase a Bissell again. Poor workmanship will never give me the desire to purchase their products again. I will change my review if they do the right thing.
May 18, 2014
Rated 5 out of 5 by Jamie & Joe Great for Hardwood Floors and PETS!!!!!!!!!!!!!
We had just had our hardwood floors redone when we needed a new vacuum. Knowing that it is pointless to sweep hardwood floors because the dust and hair just goes up and right back down onto floors, I always vacuum them. I picked this vacuum because it does multiple types of flooring and it is for pets. We have 4 dogs that are heavy shedders! I vacuum our floors multiple times throughout the day. This vacuum is the best vacuum I have ever owned! I especially love the filter, it keeps your vacuum from smelling like dog while making your house smell fresh! I would highly recommend it for anyone with pets and hardwood or any type of bare floors! The only thing I would change is to include the clips that hold the 3 extra attachments with the vacuum instead of having to buy them. Other than that, it is a Wonderful Vacuum!!!!
March 17, 2014
Rated 4 out of 5 by Kat Very nice machine
I only do light vacuuming, my husband does the heavy vacuuming. I have found the swivel feature difficult to get used to. I love how the brushes turn off manually, that I decide when I don't need the brushes.
My husband loves it. He loves the swivel, the lift-off feature, and empting the canister. He's been like kid with a new toy.
Both of us agree that this vacuum is cleaning the floor better. We are needing to empty the canister less often, while we are vacuuming.
March 17, 2014
Rated 5 out of 5 by bsbabycakes Best vacuum I've ever owned!
This vacuum is awesome in every way. Love every feature, especially the ease of emptying and the ease of the lift-off feature. Also love the twist-turning. ONLY thing it needs to do better is have a longer cord! About 2-3 feet would be ideal!
January 22, 2014
Rated 3 out of 5 by hinkone Not the Best
I was really excited about this vacuum because of the price, easy payments, and similar technology to Dyson. I ordered the vacuum from Bissell.com and had it shipped direct. I had only made two payments on the vacuum and it quit working. I took it apart and the metal rod that turns the belt was running so I wasnt sure what was wrong. I finally contacted Bissell via email and they sent me a link to there website that told me to replace the belt. The belt wasn't available at the time on Bissell.com. I had to order from EBAY. When I got it, I replaced it only to find it still wouldn't work. This time, I called Bissell directly and explained the situation. The woman on the phone asked if the brush would turn and I said no, so she said the bearings in the brush were shot and I would have to order a new one for $15.00. She did waive the shipping for the brush so that was good. It really ticks me off that I have a brand new vacuum with only 2 payments made and had to spend $25.00 more to make it work again. I would spend the extra money and get a Dyson.
December 19, 2013
Rated 5 out of 5 by Adrienne Excellent!!
By far the best vacuum that I've ever owned! Lightweight & easy to use. The lift off features makes cleaning stairs and even your car simple. Really powerful! Bravo!
December 12, 2013
Rated 5 out of 5 by Barb47 Great vacuum!!
I am very pleased with this vacuum. It is light, glides over the carpet and cleans very well. I have a dog and she sheds a lot the vacuum picks up all the hair. I especially like the lift off feature for my stairs.
December 8, 2013
Rated 3 out of 5 by Curly girl Underwhelmed
This is the second Bisselll vacuum we have owned. When loved our old vacuum so Bisselll was our first choice when we needed to upgrade. Our biggest cleaning concerns are dog hair and stairs. This model seemed like the perfect fit.
I'm giving the vacuum 3 stars because it does have a lot of suction power and the lift off feature seems to work well. However, if I were to do it again I would not have purchased this vacuum.
First of all the upright feature is incredibly difficult to push on medium pile carpet. When we tested it out in the store it was on short industrial carpet and tile. Using at home has been a completely different experience.
Secondly, the furniture pet brush attachment clogged on the second use. I had to take it apart and pick the dog hair out of the gears. I realize it will need to be occasionally cleaned, but needing to be cleaned every time is ridiculous.
One of the feature unique to this model was the bendable hose attachment. As far as I can tell its useless. It doesn't really work well with any of the other attachments. I would much rather have a longer flexible hose.
Finally, while the lift off feature is great there is no good attachment for cleaning carpeted stairs. In order to properly clean the stairs I need a small brush attachment, not a solid surface attachment or crevice tool.
Overall it's an ok vacuum. Not the upgrade we were hoping for.
December 7, 2013