Rated 1 out of 5 by TwoDogMom Not happy!
I loved my PowerForce vacuum for 6 weeks. That's how long I had it before the brush quit turning. I checked to see if the belt had broken, it had not. Thinking it may have stretched, I replaced it, but the brush still did not turn, then it broke. I have purchased Bissell products for two decades and they served me well until the last few years. The motor in my PetEraser vacuum had to be replaced after one year, the motor in the carpet shampooer died the second time I used it, now I am without a vacuum again. While both motors were covered by warranty, it was a great inconvenience being without a vacuum and getting stuck with a wet carpet. Dirt Devil, here I come!
February 17, 2015
Rated 1 out of 5 by Jamz Belt mechanics are poor!
Purchased this vacuum less than 6 months ago and every couple of runs the belt literally pops off! I have to disassemble it and put it back on then it will run a couple of more times. It's horrible! The issue is that the pin the belt connects on is teeny tiny and it keeps working its way off. Plus, anytime I have to go into the vacuum, so much dirt falls out of it. It's disgusting. Would not reccomend this to anyone. #wishicouldtakeitback
January 30, 2015
Rated 2 out of 5 by RAK I own many
cheap is the word thank goodness. The leaver that holds the handle upright always breaks. The hose on top of handle always falls off. There the hose end connects to the tank turns loose. The five floor levels do not work that great. They last about a good year than I buy another one. I usually buy the power force helix model 12b1
January 8, 2015
Rated 1 out of 5 by Jen Disappointed
I bought this vacuum and thought it was great!! One of the best vacuums I've ever used. But now 6 months later, and constant servicing and cleaning it, I realize I got what I paid for. Very inexpensive, but it works like it! I've been a Bissell girl for a long time, but I think I'm going to have to try a different brand.
January 5, 2015
Rated 4 out of 5 by ginger1 Vacuum Cleaner
I have found this vacuum to be very efficient. Although I have not had it all that long. had some trouble attaching the hose part that goes into the vacuum, supposed to put it in and turn it so it would stay in place, had a very difficult time getting that working. Really good suction, don't know what will happen in the future, but so far so good.
February 12, 2015
Rated 5 out of 5 by katlea81 Extremely Impressed!
I just bought and used this vacuum today. I had owned a Dyson for 7 years and it quit so I took a chance on the Power Force Helix. My oh my! This Vacuum has more suction and it even picked up cat litter without spitting it out the back. I couldn't believe how easy it was to use and the power this vacuum has. This is a great buy especially of you have pets. I was so happy to see all of the dirt in the canister after my first cleaning! This is my first Bissell product and I am in love!!!!
November 15, 2014
Rated 1 out of 5 by Mj Don't waste your money or time
It is the worst vacuum I ever owned and I have had many. The wheels are plastic so they don't roll like a vacuum made with quality parts.. It picks up dirt just fine, but try cleaning out all the canister and filter parts and you could have vacuumed your house all over again. It is a mess. I do not have kids so there isn't much dirt to pick up but after I vacuum I have to take the whole vacuum outside so dirt doesn't fall all over the clean floor.
I wish I had been warned but that' s life. If you didn't buy this yet don't do it!
October 26, 2014
Rated 4 out of 5 by Polly Cleaning
This vacuum has suited my 1-bedroom apartment fine. It has good suction, the filter is easy to clean, and the attachment has been great. Overall it's a great vacuum for a great price.
December 4, 2014
Rated 3 out of 5 by Brenda Good cleaner but
This is a good unit...but the one we bought is only 6 months old and now it's not working. I take it apart and clean it after every use. There is a service center in town, which I didn't think I would need after 6 months of use.
November 11, 2014
Rated 5 out of 5 by cleanfreak65 Great product, great price
We have 2 children, 4 cats, a dog and a bird so there is no shortage of hair, dust and feathers in our home. We have had a central vac system but the suction is not great and the power head seems to move the dirt and hair around instead of into the canister. When our oldest daughter moved to an apartment, she bought a Bissell upright vacuum. We were so impressed with the cleaning results, we bought the same model for our home. It is amazing how much deep-down dust it pulls from the carpets and pet hair is no longer a problem. I highly recommend this vacuum.
November 1, 2014
Rated 5 out of 5 by Home Maker 7273 Wow!!!
I bought this vacuum so I didn't have to carry my heavy Dyson down stairs to vacuum my area rugs. It was just a supplement.....but I took it up upstairs to test it out on my white carpet (like a kid with a new toy). I am amazed at what it pulled up that my Dyson left behind! First time use and I had to pull it apart to clean the filter. So people, I own 5 vacuums from Rainbow, Dyson, Miele....which I spent thousands combined and they don't compare to this and I service my vacuums yearly. So with the cost of this vacuum I could say....go ahead- you'll be impressed!
August 8, 2014
Rated 1 out of 5 by shpn_girl Worst vacuum EVER
I normally do not write reviews but this one had to be done. This vacuum was purchased for my small business and I have had it for approximately two months. The hardest thing this vacuum needed to pick up was a little sand or small gravel pieces from getting tracked in from the parking lot. I have low pile carpet, commercial grade floor mats and tile, and it did not matter what setting it was on it still worked the same, terribly. Starting with the blow out wind where it would sort of pick up and then spit it out all over is just a waste of time. Even though each time the canister would be emptied and the filters checked for anything causing it not to work correctly. There is nothing positive I can say about this vacuum. It's so bad that I would drag my home vacuum down about once a week to clean up.
I can't believe anyone would give this vacuum anything more than one star, if I could have gone into the negative stars I would have. So disappointed in the Bissel Powerforce Helix
July 18, 2014
Rated 1 out of 5 by RileysMom I have loved every Bissell I've owned until this one...this one is like" that other brand" (Terrible!)
I have owned several vacuums over the years, and most of them have been Bissells. I have loved every one of them until this one. The last two I had were similar models, similar price and worked GREAT. Granted they only lasted a year or two, but at the time I had a German Shepherd so nothing would have lasted longer than that. I no longer have the GSD so have less hair and dirt to pick up. I expected this vac to work great considering....WRONG! The first time I used it it was spitting dirt out the back! It also blows so much air out the front that it sends papers etc. flying off tables and counters! I am not a "returner" so I kept it and thought maybe something was connected wrong or loose or something...I have since been through the whole vac and not found anything wrong with the set-up. I guess I am stuck with it now until I get a new one. I am just so upset that I can't trust the Bissell name anymore. I didn't even think about what brand to get when I was buying it because, like I said, I have always had good luck with Bissell. I won't make that mistake again. Back to reading reviews before I get a new one.
Bissell, Please consider taking this model off the market.
July 13, 2014
Rated 5 out of 5 by Kaci Love this Vacuum!!
I have bought several vacuums after doing a lot of research on reviews, specs, etc, and have always been disappointed. This Bissell vacuum, I purchased because my previous vacuum had broken (like all the others,) and I bought it without any prior research because it was a great price. WOW! I am amazed by how well this vacuum works, and what an amazing price!! I wish I had bought this vacuum a long time ago. Does great with cat hair and cat litter, which has been a huge issue with all my prior vacuums. Love it!!
July 11, 2014
Rated 1 out of 5 by mscott sucks the dirt up and then shoots it out the back.
I would vacuum my wood floor and the dirt I just went over would be sucked up and then shot out the back. It was if I never used the machine. The roller is always turning whether it is for bare floors or carpet and I found that the suction was minimal, did not even suck up my hand.
June 15, 2014
Rated 5 out of 5 by Centaur71 Gives Dyson a run for their money!
This machine RAWKS! I not only use it for overall cleaning but pest control too (Roaches and spiders beware; MWAHAHAHA) Anyway, this Helix is WAY better than my Dirt Devil vacuum that hardly worked. Well done, Bissell! BTW, If you come out with a hose tool to clean ceiling fan blades, I'll make it SIX stars! ;-)
March 4, 2014
Rated 5 out of 5 by happyowner Great for the price
I love my vacuum cleaner, this is the 2nd one, first one the motor started going out after 5 years. We only do normal vacuuming in our house. Only thing is I need to find out how to clean it to get the "dusty" smell out of the machine. The air that comes out while cleaning really smells like a dirty house, but I only assume it's the dust that it picks up.
February 20, 2014
Rated 5 out of 5 by Bob2533 this is a great product
this is our second power force 12B1 ...gave the first to our daughter for part time cleaning jobs ! this vacuum is made very strong , never loses suction , easy to change & clean the filters , good on board tools , great price @ Wal-Mart , the 20' ft cord is a little short so I simply added a 5' ft extension cord , keep up the good work Bissell
January 21, 2014
Rated 4 out of 5 by Debi 2013 Found one flaw...
I truly like the Powerforce & how well it cleans, especially with 3 dogs in the house I constantly clean.
I utilize the hose alot as well to vacume my couch & loveseat. but one day, sun was shining in the window just as I went to use the hose to do my couch. I turned on the vacume & suddenly seen dust flying out of the hole where the hose attaches to use for floor vacuming. I felt I was wasting my time cleaning with the dust just flying back out all over & had never noticed until the sun was shining in. SO, I cleaned the vacume cleaner really good, took totally apart & washed every part. Went to clean again with the hose & STILL the dust flies out of the tube where the hose attaches for the floor use. Feeling let down, like Im cleaning for nothing because then I have to dust AGAIN after I vacume. :(
December 12, 2013
Rated 5 out of 5 by silvwolf Great system
It is a wonderful machine I have had no problems with the system I use it both for carpet, rugs, and hard floors.
November 25, 2013
Rated 1 out of 5 by Jane521 Not the quality Bissell product I expected.
The belt breaks easily...I have had this vac only since August 2 ,2013..Today is Nov.25, 2013. I check the roller before vacuuming each and every time. I adjust the height when changing carpet level. I don't know if the belts are faulty or the vacuum. The belt snaps and breaks at the point one end is connected to the other each and every time....the belts don't have time to get worn enough to break or stretch...This will be the fourth belt I have replaced and just getting to the 4 month anniversary of purchase...I have never had trouble with a Bissell vacuum, or any other Bissell product. The trouble with this one is getting old fast!
November 25, 2013
Rated 5 out of 5 by Daisy40 This product has a lot of cleaning power for little cost.
It cleans so deeply, quickly and wonderfully. WOW!
November 23, 2013
Rated 5 out of 5 by jjen1604 Best Vaccum Ever!
Love this vacuum. Previously had a higher priced vacuum and this one works better than it ever did. Gets dirt you don't even know is there. Love the bagless feature and the washable filter. Light weight. Great value for the price. Would recommend to everyone.
November 19, 2013
Rated 4 out of 5 by madams12 Good product; easy to clean
I really like your product; I have owned a bagless Bissell vacuum before. It picks up dirt easily and is easy to clean. I only wish it had better attachments that would more easily clean furniture such as sofas.
November 18, 2013
Rated 5 out of 5 by kaleb89 best vacuum
This is the best vacuum have ever owned I love it. It doea everything I need it to.
November 15, 2013
Rated 5 out of 5 by Missy Dust Bunnies Beware!
Still loving it! There has been no decrease in function. On the days when I don't want to move furniture I just use my wand and reach under with great results. No more hidden end dust bunnies for me!
November 9, 2013
Rated 4 out of 5 by Paula good vacuum
I love that this vacuum doesn't lose suction but I do wish when you use the lowest setting the brush would stop moving.
November 3, 2013
Rated 4 out of 5 by DNoemi Great Vacuum and Great Price
I bought this vacuum because my sister had one and worked well with sucking up pet hair (she has a white German Shepard that sheds a lot). I have 2 cats and this vacuum sure does the job at sucking up everything at a very competitive price. I love this vacuum and it really keeps my house clean. I used it on my rugs and carpet and tile but not on my hard wood floors- I use the hose and brush for the wood floors as the main vacuum area with the wheels scratched my floors when I pushed it around on the hard wood floors. Air is forced out through the front and can cause dust to fly around but overall, it does the job of sucking everything on your floor and getting your floors cleaned up. Great product, highly satisfied. I had the vacuum for 5 months now. Would recommend it!
November 1, 2013
Rated 5 out of 5 by Suzzy57 Blue Monster
This is the best vacuum out there that's why it's my blue monster it picks up everything and more it's light an powerful and has all the attachments that you need to get your carpets an floors clean
October 31, 2013
Rated 4 out of 5 by Shardp62 Great suction
This has very good suction, better than the Dyson I had been using! Light weight and easy to empty. I would have given 5 stars but the hose is too stiff and not long enough. Wish I could combine Kirby hose with this vacuum :)
October 22, 2013