Rated 2 out of 5 by Stephanie Soaker not a sucker
I bought this a year and a half ago. @5 months ago it decided to continuously. drop the entire contents of the solution on my carpet, creating large puddles. I took it into service, as it was still under warranty. It seemed fixed when I used it the next few times. Today it unleashed puddles all over my house. Bummer! I am not going to try and salvage this machine. I am not looking at another Bissell to replace it.
April 26, 2015
Rated 1 out of 5 by April154 Faulty product
I received this as a gift and the spray doesn't work. I already turned the box in to recycling so I can't return it without a receipt. I put it together and did all the troubleshooting suggestions but nothing. The suction works because it'll pick up dry debris but none of the solution will come out and I have the tank full. Very disappointed.
April 8, 2015
Rated 2 out of 5 by Bissell user Doesn't spray
This is the second lightweight Bissell cleaner I have purchased and they both have the same issue - not properly spraying. I replaced the first one after a few years with this model, but after only a few months I am having the same issue. It is phenomenal at getting the pet hair out of the carpet (which vacuuming with a Bissell vacuum doesn't accomplish), and it sucks up the water very well. But the spray is more of a dribble now. I clean it very well - there is a lot of pet hair and stuff, and try to rinse the red gasket, but still have problems with it. Very unhappy with this purchase, and the one before it. Cannot figure out why it stopped spraying.
March 24, 2015
Rated 3 out of 5 by Vbfan Doesn't suck up water.
Second time I have used it and won't suck up any water. We have two,dogs and thought it would be good for cleaning as one is old and has accidents. Can't figure out how to clean it either.
February 26, 2015
Rated 1 out of 5 by Disappointed Pump trigger never worked
I feel like I may have purchased a broken unit... an expensive, broken unit. I purchased it around Thanksgiving 2014 and moved to a new home. Once I got settled into the new home, I turned it on for the first time and practically nothing happened. No spray action at all and the machine just seemed to roll over the dirt without sucking it up. Since I no longer have the receipt, I'm stuck. Will refer to the manual as a last solution.
February 17, 2015
Rated 3 out of 5 by MicheleZ Uh Oh
I bought my carpet cleaner today at Kohl's and it didn't come with the black cap that's at the end of the water tank. I guess I can turn the machine upside down and put the tank on but I'm afraid it's going to leak once I do.
Is there any way you can send me the cap to screw it on (tightly as the suggestions say) the tank? I was so hoping to use this tomorrow but that may not happen.
Once I get the cap, I'll give the excellent review it probably deserves. :)
August 3, 2014
Rated 4 out of 5 by Laureen4 Good, Lightweight, Easy to Use
I like this machine because it is lightweight and compact. I just have a few rugs in my house and I just need to clean them every couple months to keep them from smelling like dog. This machine is nice and works well. It's also a great price, especially when it's on sale! While it isn't the best machine out there and I wouldn't suggest it for houses with a lot of carpet, it does well on my area rugs. I feel that it doesn't extract the water as well as larger machines so it may take longer to get the rugs dry. It's nice because it's so small that I'm more likely to use it more often, which prevents heavy buildup. A big machine might be too bulky and heavy for me to pull out often. This one is great. I do recommend it.
June 13, 2014
Rated 2 out of 5 by Jwalt2 Leaks
I had trouble with this cleaner after only a few uses. After releasing the trigger the cleaner continued to spray and emptied the solution container soaking the rug. I used the cap off my larger bissell and it seemed to fix the problem but obviously that's not very convenient.
May 14, 2014