Rated 2 out of 5 by rv8140 Nice looking machine - Only if it did not come broken
I purchased the machine due to the fact that it is one of the smaller units for sale and it would fit in condo closet.
After starting assembly of the unit, it turns out the handle was improperly manufactured and did not contain the pin that keeps the handle from moving (you can just pull it straight up). I called customer support and they are shipping me a new handle within 5-7 business days. I would think twice to purchase their product due to faulty quality controls.
February 18, 2014
Rated 4 out of 5 by Aloha Al mighty mouse cleaner
Easy to setup and use. Cleaned an entire 1 bd apt on 2 tank fills and the carpet looks great. Hour and a half drying time is pretty quick. Better than renting and renting cleaning systems. Good job Bissell.
February 18, 2014
Rated 1 out of 5 by MA70 The worst Bissell Cleaner EVER!!
I have always had a Bissell carpet cleaner, and this is by far the WORST EVER! The dirty water tank holds such a small about that it takes several times of dumping the water to finish 1 room. It is HORRIBLE to clean....especially when pet hair gets clogged in the unit. Newer carpest with loose nap also gets clogged. I send almost an hour cleaning the unit after each use. I have to use Craftsman picks to wiggle up into the container to release pet hair and nap, plus having to take out a bunch of screws to try to remove the crud! This is supposed to be used for pets!!
November 8, 2013
Rated 4 out of 5 by Cerridwyn Perfect for my need
The site says this is exclusive to Kohl's but my Kohl's does not carry it and I found it at Target.
Now the review! We have two dogs. One is 17 and does occasionally have accidents and vomiting as her tummy is easily upset. My husband is in a wheelchair and is prone to spills and muddy tire tracks! I just finished doing the high traffic/spill zones in our small apartment. I used an extra small brush on the spaghetti sauce stains but the machine performed wonderfully! It was a bit of a pain to clean as my vacuum missed some dog fur which was difficult to get out of the tank. Otherwise....wonderful experience!
October 31, 2013
Rated 5 out of 5 by Val24 Great Product, Lightweight
I love this cleaner because it is light (only 13 lbs) and it has brushes on the bottom that clean right up next to the moldings on the floor.
September 24, 2013
Rated 5 out of 5 by Susu Best cleaner for the money!
I have used this Bissell deep cleaner for about 15 years. This is the third one, and they have even improved on this one! I wouldn't think of using any other shampooer for my carpets! It's very lightweight and easy to run.
September 11, 2013
Rated 5 out of 5 by Colleen1943 WORTH EVERY PENNEY
I used the cleaner for the 1st time (after staring at box for 3 days). I was impressed how easy it was to do and I am no spring chicken. The carpet looks great!. The water was very dirty so I think I will give it another cleaning in the next few days. I am very happy with the purchase and am telling all my friends.
September 10, 2013
Rated 2 out of 5 by mary404 Disappointed
When it is working, it's great. Suction is the biggest problem. I now have a tank of solution sitting in my rug. Have used the manual. Followed all of the troubleshooting suggestions. Nothing. Evidently it did pull up some solution - briefly because there are bout 3 TBLSP. of dirty solution in the collection tank. I have checked the nozzle, and rinsed and checked the gasket. I make sure the collection tank is seated properly. This is only the second time I am using this machine. The first time it was a challenge too. It is not just a plug in and go clean kind of machine. Finicky, touchy piece of equipment. I am not a rookie at using machinery. I understand following directions. I read the book. But here I sit with solution in the carpet. I had plans to accomplish a lot today and now those plans are halted. It is Labor Day, and understandably your CS lines are closed.
September 2, 2013