Rated 3 out of 5 by Vbfan Doesn't suck up water.
Second time I have used it and won't suck up any water. We have two,dogs and thought it would be good for cleaning as one is old and has accidents. Can't figure out how to clean it either.
February 26, 2015
Rated 1 out of 5 by Disappointed Pump trigger never worked
I feel like I may have purchased a broken unit... an expensive, broken unit. I purchased it around Thanksgiving 2014 and moved to a new home. Once I got settled into the new home, I turned it on for the first time and practically nothing happened. No spray action at all and the machine just seemed to roll over the dirt without sucking it up. Since I no longer have the receipt, I'm stuck. Will refer to the manual as a last solution.
February 17, 2015
Rated 3 out of 5 by MicheleZ Uh Oh
I bought my carpet cleaner today at Kohl's and it didn't come with the black cap that's at the end of the water tank. I guess I can turn the machine upside down and put the tank on but I'm afraid it's going to leak once I do.
Is there any way you can send me the cap to screw it on (tightly as the suggestions say) the tank? I was so hoping to use this tomorrow but that may not happen.
Once I get the cap, I'll give the excellent review it probably deserves. :)
August 3, 2014
Rated 4 out of 5 by Laureen4 Good, Lightweight, Easy to Use
I like this machine because it is lightweight and compact. I just have a few rugs in my house and I just need to clean them every couple months to keep them from smelling like dog. This machine is nice and works well. It's also a great price, especially when it's on sale! While it isn't the best machine out there and I wouldn't suggest it for houses with a lot of carpet, it does well on my area rugs. I feel that it doesn't extract the water as well as larger machines so it may take longer to get the rugs dry. It's nice because it's so small that I'm more likely to use it more often, which prevents heavy buildup. A big machine might be too bulky and heavy for me to pull out often. This one is great. I do recommend it.
June 13, 2014
Rated 2 out of 5 by Jwalt2 Leaks
I had trouble with this cleaner after only a few uses. After releasing the trigger the cleaner continued to spray and emptied the solution container soaking the rug. I used the cap off my larger bissell and it seemed to fix the problem but obviously that's not very convenient.
May 14, 2014
Rated 5 out of 5 by Faye PowerHouse
Love this lightweight machine. Does not tire me out to clean my carpets. Great at extracting water. Easy to empty; easy to add solution.
April 10, 2014
Rated 2 out of 5 by jean I used to love this machine :(
I absolutely love this machine, however I have only had it for 9 months and now the machine is leaking all over the place, callled customer service was told the cap on the cleaner is bad and needs to be replaced at my expence. What the heck I have only used it half a dozen times and I am disabled it was such a great size and weight for me and loved the way it cleaned guess I will investigate another brand that doesnt have such disposable parts
March 31, 2014
Rated 2 out of 5 by rv8140 Nice looking machine - Only if it did not come broken
I purchased the machine due to the fact that it is one of the smaller units for sale and it would fit in condo closet.
After starting assembly of the unit, it turns out the handle was improperly manufactured and did not contain the pin that keeps the handle from moving (you can just pull it straight up). I called customer support and they are shipping me a new handle within 5-7 business days. I would think twice to purchase their product due to faulty quality controls.
February 18, 2014