Rated 1 out of 5 by FRUSTRATED Never Powered Up
I can't even tell you if the product actually works, because it never charged up. After 6 hours - nothing. After two days - nothing. After three weeks of charging - NOTHING.
Very disappointed. Hope I can still return.
January 15, 2014
Rated 1 out of 5 by heatherfeather don't buy!
I had the same problem as everyone else, won't hold a charge. We tried two different ones, I thought I had to be the problem until I read these reviews. Thx
January 11, 2014
Rated 1 out of 5 by Morgan Horrible product
My mother purchased this from Khols, and was very happy to have it. At first. For startes, it wouldn't start to charge. It took a little bit.
Not only that, but we charged it for 24 hours. It won't even turn on, though it said it was charged.
Can't return it because the box has been trashed, even though it is faulty and awful.
Bissell, I will be sure to tell everyone I know not to purchase your items. I am deeply disappointed and upset, but not as much as my mother.
January 6, 2014
Rated 1 out of 5 by nomrbr return immediately
returned this product within 24 hr of purchase, to be charged for 24 hrs but red charging light turned green after 5 seconds and motor ran for a total of 7 seconds tried several options re-plugging in different sockets to no avail, why would Bissell allow such faulty items to be sold, actually lost money counting my return time and gas due to living in county
December 31, 2013
Rated 1 out of 5 by Pethaireraser Zero Stars, defective product
Just received this as a gift and see other reviewers with the same problem - when I plug it in, the light turns green, but there is no actual charge. What a disappointment!
Bissell needs to pull this product off the shelves when people tell them the product is defective!
December 31, 2013
Rated 1 out of 5 by Disappointed Pethair Eraser Battery Charger ZERO stars
Bissell, READ THE REVIEWS! I expect better from a company whose products I have often purchased. Read the reviews and do something about this product. Battery WILL NOT CHARGE. Bought one day before yesterday, after 24 hours of charging I got 1 second of running. When attempting to charge, green light comes on immediately. Returned unit today and new one does the same thing, green light indicating a full charge comes on after about one second of being on charger. Returning this one to the store for full refund.
December 14, 2013
Rated 2 out of 5 by Annie cordless rechargable sweeper
I purchased this sice it was reasonablly priced since I am retired. Sorry to say It doesn't ick up well in corners and is not all that I hoped for.
However it does pick up pet hair.
December 11, 2013
Rated 1 out of 5 by JP Will not charge.
Fresh out of the box the unit was put on the charger and after maybe half an hour, the light went to green indicating a full charge. I turned it on and the brushes ran for about 5 seconds. Put the unit back on the charger and within minutes the light was green again, but no operation. After being on the charger again for several hours with the green light being on the whole time.......the sweeper ran for maybe 15 seconds. The instruction manual says that 24 hours of charging will be required to achieve a full charge, but it also says when the light is green that is a full charge. Back to the store tomorrow.
December 8, 2013
Rated 2 out of 5 by Ked94 High Hopes.. Dashed
I got this brand new as a gift after rave reviews from a close relative. As with most of the other reviews on this site I have to say this products battery life is AWFUL. It doesn't even sound right when it turns on and is fully charge, It only lasted 5 minutes at the most. I followed all setup instructions and have tried using it 3 times now. It picks up everything great but not for the 1 hour it advertises on the box. I have used Bissell in the past and am always very satisfied but sadly not in this case.
As it was a gift I am unable to return it and the gifter is out the money if I throw it away :(
I wish I could give more than 2 stars but 2 stars seemed fair since it does pick up well when it does work.
December 6, 2013
Rated 2 out of 5 by Rewot27 Sounds like a common problem
It works really good but ONLY for the 9 minutes and maybe 30 seconds that the battery lasts. I followed all the instructions, some of them I tried twice but still only get maybe at best a total of 10 minutes of battery life. It says 60 minutes of continuous cleaning, I'd be happy with 30 minutes not the meager 10 minutes I get now. Looks like Bissell has some improvements to make
November 13, 2013
Rated 1 out of 5 by Stacey Does not charge
I purchased this product yesterday to have something small and quick to use around my wood floors with my two cats. I had it plugged in and when the light turned green indicating it was charged, I tried to use even thought it was under the suggested 24 hours. The roller spun slowly for a couple seconds and stopped. I have since had it plugged for over 24 hours even though the indicator light has been green. I just tried to use and it is still not working even close to full power. I am upset with myself that I already threw away the packaging and doubt I can return. I have not even been able to use this product for it's desired purpose and I am already supremely disappointed.
October 13, 2013
Rated 5 out of 5 by SueB Love my sweeper!
I hate to vacuum but once I got my German Shepherd 9 weeks ago, I use my sweeper every day to pick up his shedding on the carpet in the living room. Every time he shakes really good, which is at least once a day, I have my sweeper going over the entire carpet. I have graduated to the kitchen and the carpet downstairs. I even carried it with me to VA to pick up the nap, dust or what ever you call the first vacuum of a new carpet I had installed in a house I own up there. I have been really pleased with how long it holds a charge, the amount of fur and grit it collects, the light weight to transport up and down stairs, and the ease with which I can empty the canister. I love this baby almost as much as I love my new dog!
September 25, 2013
Rated 1 out of 5 by auntesugar battery life stinks
I bought this about 3 weeks ago and after letting it charge for 2 full days it finally worked, but after sweeping for 5 minutes the battery was dying and I had to re-charge. I use it everyday and I cant get more than 7 minutes out of it before it has to be re-charged. The first couple times I used it, it picked up everything, but now it picks it up and spits most of it out. It also slows down when on carpet. I am planning on returning it this weekend. Sorry Bissell!
September 12, 2013
Rated 2 out of 5 by KTuck14 Disappointing
I'm giving this a fair rating because it did pick up pet hair and dirt until after a few uses the brush stopped spinning and made an awful noise like the motor was stuck. Smelled like the motor was burning.
September 9, 2013
Rated 1 out of 5 by megillah ughh
I just purchased this today and after one use it stopped working. It just makes a loud noise like the motor is spinning, but the actual brush part doesn't spin!
August 31, 2013
Rated 4 out of 5 by Wordetls Just what I was looking for...
I hate to clean! I only do deep cleaning once every month or two & my husband has a big, heavy, clunky Riccar vacuum that I am not allowed to touch. I was looking for a quick easy way to replace my daily broom sweeping after my four dogs & dusty desert mess on my tile floor. I didn't have high expectations when I bought it, but...This works perfect for that for me! Granted, it doesn't get into deep corners & it doesn't pick up large pieces, but for quick pick up of pet hair & light dirt/dust, it works great! I can even get the surface hair off of my carpet. Amazed at how full the container gets each time. I think I've owned this for about three months now and have only had to charge it twice since the initial charge. I use it until it dies and then recharge it. I'll leave the corners & heavy unit with attachments to my husband!
August 4, 2013
Rated 1 out of 5 by Linds Highly disappointed
I have purchased a number of Bissell products in the past, and currently own several others. However, this sweeper is incredibly disappointing when it comes to performance. I was looking for an electric sweeper that I could pull out for quick mid-week hair/crumb/dirt clean ups. With 2 dogs, 1 toddler and a husband, I need something that is easy to use and works well. This is not it! This sweeper does actually picks up larger things like crumbs or dirt far better than it picks up hair. It does not get very close to the baseboards (especially on the sides) and does not have very good suction. If I hadn't gotten rid of the box already, I would return it. Disappointed I wasted this much money.
July 15, 2013
Rated 3 out of 5 by Deborah It's ok
Does pick up sand and hair pretty well, should have sometype or brush for pickin up along walls or furniture. Does not replace sweeping but it's ok for during the week doing a quick clean up of floors. 2 dogs, dirt road, entire lower level is hardwood floors and the sweeper is able to clean whole floor before needing to be recharged. Probally would of prefered to have a sweeper with the cababilty of getting the dirt from the side not just the front.
June 7, 2013