Rated 1 out of 5 by Ness A regretful purchase
I've owned this vacuum cleaner for 2 years, and as soon as I can afford it, I'm going to ditch it. The suction isn't all that great (even on the maximum setting#. It frequently loses suction in spite of me constantly cleaning filters and the dust cup. I often have to trouble shoot #which is what brought me to this website in the first place) just to get it to work. It's high maintenance and low performance. It is very good at picking up human hair though.
May 6, 2014
Rated 1 out of 5 by Isazoe Disappointed
I was so excited to purchase this product! With two dogs I thought this will be great!! Unfortunately this vacuum is the worst I ever purchased. It did not pick up the fur well at all! I am a clean fanatic and will now have to purchase a REAL vacuum to take care of my needs. Never again Bissel.
April 16, 2014
Rated 1 out of 5 by Daphne03 poor quality
I wished I had read reviews before purchasing this vacuum. I just received this vacuum on 3/11/14. I was so excited to get it. I opened up the box, read the instructions, and was ready to vacuum. It has good suction, but what highly disappointed me was the brush was not a power brush which is should be. To pick up pet hair was a major chore. It took me 20 minutes just to vacuum my small bedroom and the hair would stick to the brush, but the vacuum would not extract the hair from the brush. I had to shut down the vacuum and pick the hair off the brush and throw it in the trash. I am disabled with major back problems and after vacuuming my bedroom my back hurt badly. I wished I had never bought this vacuum. I was never so disappointed. They should have made the brush as I said a power brush because it certainly doesn't pick up pet hair properly with no power to the brush. I wanted to return the vacuum, but that is hard for me to do. I am sure they expect the customer to clean the vacuum prior to a return, plus having to drive somewhere to have it returned. Not easy for me to do when I am disabled. I have purchased Bissell's for over 30 years and this is the worst I have every purchased. I lost money on this purchase. Money I could have used toward a better model. I was so upset I was about ready to throw this thing in the trash. By the way when I opened up the box I found one of the brushes to be used already. Shows someone else was disappointed and returned it. So I received a used vacuum.
March 12, 2014
Rated 3 out of 5 by Jhgavin Hard to maintain
Has very small dirt holder, filter clogs easily. Vacuum loses suction due to filter and an added part in the cup that also collects dog hair and clogs easily. Another issue would be the cord is only held into place by wedging it into a clip, this causes it to fall off constantly. Vacuum does a good job if you have a lot of time and patients.
March 9, 2014
Rated 4 out of 5 by Randy51 Works great
I have 8 cats and a BIG dog. As you can guess I deal with lots of animal hair. This vacuum has been great. I have been through several vacs in the last couple of years and this is the only one that I have found to work. I really love the attachment for furniture. I did have a problem with the change bag light coming on, what I finally found was that there was something in the hose. I had a hard time getting it out but once I did I have had no more troubles.
February 12, 2014
Rated 5 out of 5 by GramaCat2U Hair-free at last !!
I am Staff to a Main Coon Cat (longhair) and a "Chiranean" (Chihuahua/Pomeranian , also longhair) My house had a central Vac System in it when I bought it ,and I further purchased a "Pet Hair Floor Brush", of course thinking this would be HEAVEN ! I soon discovered it was not even close. I could vac the whole room and go bak with a Swiffer and pick up A LOT more fluff and hair. Rescue friends on Face Book were having a discussion one day about what each thought the best Vac for Pets was and Bissell Cyclonic Pet was mentioned over and over. I thought Dyson had the corner on the Pet market and was very surprised to see it was barely mentioned. Most of the time Dyson came up, the caveat would be, "and then I got the Bissell Cyclonic and I totally prefer it". I bought the Bissell, and it is fantastic ! I don't have to re-Swiffer my floors before I Steam Clean them ! Once over is amazing, the canister is light enough for me to move around ( I have degenerative back disease) most all the attachments are handy under the "hood" on the canister. With the retractable cord and telescoping wand, the great suction and the price point, it is one FANTASTIC little machine !
January 11, 2014
Rated 4 out of 5 by Ron050 Does the job nicely
We have a large house with nearly all hard floors and a dog. This vacuum picks up all the fur no problem. Hair pad on the floor head works well to pull out the fur off the area rugs, however for the bare floor, with the brushes down, it pushes the dirt ahead. Need to pull the head back over the dirt to get it to vacuum it up. I've used better bare floor heads than this one.
As with other bagless vacuums we have used, the vacuum itself does need a thorough cleaning once in a while. The handheld turbo brush worked beautifully to remove the fur from the upholstery. The turbo fins need to be cleared out after using; that is a very simply done as the compartment easily opens for cleaning.
Only problem after two years of use is with the dirt cup. One of the plastic tabs has broken off and dirt now escapes out the one side. Will need to buy a replacement.
December 3, 2013
Rated 2 out of 5 by Catwoman Dissappointed
With cats and dogs in and out of the house, I needed a good
vacuum to do the daily chore. In less than a year my Bissell
Pet Hair Eraser Cyclonic Canister Vacuum doesn't pick up
a grain of litter. We've changed filters, checked hose and
also noticed it blows out very hot air after running a couple
of minutes. Guess the motor is getting ready to quit.
September 2, 2013