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Through this program, BISSELL will make a donation (up to a maximum of $250,000 per year) to the BISSELL Pet Foundation™ to help organizations that promote finding homeless pets a permanent home, which includes organizations supporting adoption, spaying/neutering, micro-chipping, foster care programs, educational pet training programs, and more.
How can I participate?
We have two options available for you to choose from.
How much will be donated for my purchase on bissell.com?
Can I designate my donation to help a shelter near me?Yes! Through the Partners for Pets Program, BISSELL and the BISSELL Pet Foundation allow you to direct your donation to a participating shelter near you. When you purchase a pet product at bissell.com, enter the code “ADOPT” at check-out to select the participating shelter of your choice. Learn more
Need more info? Check out the official terms & conditions.
Permanently removes tough pet stains with the power of oxygen
How oxygen cleaners work
Oxygen-based stain remover works quickly to remove a variety of stain types, making it a great go-to stain remover to have on hand. Oxygen-based sprays work especially well on stains that have lots of color, like coffee or juice.
The reason oxygen-based cleaners work so quickly is that oxygen is a very active molecule. As soon as the spray is released from the bottle, the oxygen molecules begin quickly “eating” the stain away. Oxygen-based cleaners are done working within a couple of hours, so you’ll see the stain beginning to fade relatively quickly. For best results, get the stain matter as thin as possible prior to treating it with the oxygen-based cleaner. You can do this by removing as much from the surface as possible, and by extracting some of the matter out with an upright or portable deep cleaner.
Price, promotions, styles and availability may vary by retail location and on other online sites. Retailers alone determine these factors.
How much does shipping cost?
We offer free standard shipping on all orders over $30! No coupon code is needed.
Here are rates for other order amounts and shipping methods:
When will my order arrive?After adding items to your shopping cart, you will able to choose from two shipping options: standard (5-7 business days) and expedited (3-5 business days). Next to each option is a delivery estimate date window, which will calculate dates including "business days" and determine when your shipment will arrive.
How are estimated delivery dates calculated?
What are considered business days? Business days include Monday–Friday and exclude holidays. Holidays in 2013 include: March 29, May 27, July 4, September 2, November 28, November, 29, December 24, and December 25.
When will I receive my tracking number?Tracking numbers are sent to you in an email about 24-48 hours after your order ships. This delay allows the shipment to be processed by the shipment carrier’s website. However, don’t fret! Your order will still arrive within the original estimated window.
The email will arrive with the subject, “Your BISSELL shipping confirmation”. You can also visit the View Your Order page anytime to find the latest status of your order, including its tracking number once it has shipped.
What carrier will be used to ship my order?BISSELL uses multiple carriers to ship products. The carrier who ships your order is selected by our shipping department and depends on many factors including items purchased, delivery address, warehouse inventory levels, and more.
Will my entire order arrive in one shipment?Multi-item orders may require shipments from multiple warehouse locations, so you may receive some items separately. Details for each shipment will be provided by email and will be available on the View Your Order page.
What about orders outside of the continental US?Standard shipments to Alaska, Hawaii, Guam, Puerto Rico, American Samoa and Virgin Islands will arrive within 15 business days.
What about P.O. Boxes or Military Addresses?If you have a P.O. Box, an APO or a military address, you will need to place your order over the phone by calling BISSELL Customer Care at 1-800-237-7691 during these hours:Monday- Friday: 8am to 10pm ETSaturdays: 9am to 8pm ETSundays: 10am to 7pm ET
BISSELL.com’s return policy is simple and convenient:
Once we receive the merchandise, it will be inspected to make sure it meets quality standards. BISSELL Inc. reserves the right to deny refund for returned merchandise which appears to be excessively used or abused.
The refund will be issued in either check or credit format based on the original purchase once the return has been processed at our facility. Note that the original shipping and handling costs will not be refunded.
If you are out of the 30 day window for returns, refer to the warranty policy in your user's guide.
Return mailing address: BISSELL Homecare, Inc. Returns Department 2345 Walker Ave NW Grand Rapids, MI 49544-1439
Join the We Mean Clean Rewards program and you can earn points toward exclusive discounts. You’ll earn points when you register BISSELL products, make online purchases, and participate in special events and online activities. Signing up also means you can keep track of purchases and easily reorder replacement items (filters, mop pads) – and you’ll get expedited customer service!
Be sure to create an account during the checkout process to get the points for your purchase right away. Or, sign up now.
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