Rated 1 out of 5 by AS Leaks at the trigger assembly.
After 18 months the handle assembly started leaking .I found a plastic part that connects the trigger valve to the spray nozzle had broke. The fix is to buy a hose assembly for about 35.00.
I only used the machine 3 times in the 18 months. My final comment is the machine works great for a short period of time.
June 14, 2015
Rated 1 out of 5 by Hawk didn't last very long, leaks everywhere
Machine worked great to about the first six months. Followed the cleaning instructions regularly after each use. Then one day it just starts leaking out the bottom. Doesn't work right so now I can't use it.
January 28, 2015
Rated 3 out of 5 by Griselda Messy!
I bought this to clean cat trees. Perhaps its the configuration of the trees, but the spray goes everywhere! Sprays horizontally so if you're cleaning the edge of something, be sure you have towels put down to catch the spray coming out the other side. I ended up cleaning the tree in the middle of the kitchen floor because so much water was dripping out the sides and everywhere but the surface. Otherwise, does a decent job of cleaning if you manage to get the water where you want it.
December 31, 2014
Rated 3 out of 5 by Carl Great when it's working
Mine broke at the water trigger.
No replacement parts available, that I could find.
Have to trash it.
October 12, 2014
Rated 2 out of 5 by Jadednox So Disappointing
I bought this after eyeing it for a while, and it finally came yesterday. I immediately put it together and started using it. It works great on stains, but it would work better if the heater would actually work. I can't believe that a product from Bissell, fresh out of the box, is broken. The water wasn't heated at all. I thought it would get better the more I used it, but a solid 20 minutes later, it was still spraying cold. This was my first and hopefully last Bissell product. :(
July 29, 2014
Rated 1 out of 5 by notgoodenough Just okay
This machine is just okay. There are always problems with lack of suction or brush, not rotating and I find it difficult to clean the container that gets the dirty water.
I think this should be redesigned. More power on the suction too.
I will not buy another.
July 5, 2014
Rated 4 out of 5 by Adam Ant Great Little Machine
I have been using my machine for a couple of years now and it has proven to be a great help in cleaning up after my 17-year old Cocker Spaniel. Just yesterday, though, the vacuum feature which sucks up the liquid left on the carpet stopped working -- as did the rotating brush. I don't know whether to replace this machine or if it can be fixed. . .
February 13, 2014
Rated 3 out of 5 by Woo2 Heater doesn't heat
Machine is ok; wish it had more suction; have to keep going over and over the same spot to get all the water soaked up. and the heater doesn't heat the water at all.
February 7, 2014