Rated 1 out of 5 by twokids no cleaner running through it
I found that after a year of use it wasn't working as well as it did, so it got stored away. Pulled it out a few months ago and it wasn't working at all. went online to read maintenance information. Order new parts to see if I could get it to work, but the parts caused it to leak and did not solve the problem.
Kinda regret buying this.
August 24, 2015
Rated 2 out of 5 by Mark Leaks and Clogs
Ironically, I am having the same issue with leaking from the bottom. Worked great for a while then the solution/water tank leaks out of the bottom if it is left in the machine with solution. Also, heat is great but causes calcium build up over time that clogs the spryer (which has to be cleaned OFTEN). Trying another model...(fingers crossed)!
July 28, 2015
Rated 1 out of 5 by AS Leaks at the trigger assembly.
After 18 months the handle assembly started leaking .I found a plastic part that connects the trigger valve to the spray nozzle had broke. The fix is to buy a hose assembly for about 35.00.
I only used the machine 3 times in the 18 months. My final comment is the machine works great for a short period of time.
June 14, 2015
Rated 1 out of 5 by Hawk didn't last very long, leaks everywhere
Machine worked great to about the first six months. Followed the cleaning instructions regularly after each use. Then one day it just starts leaking out the bottom. Doesn't work right so now I can't use it.
January 28, 2015
Rated 3 out of 5 by Griselda Messy!
I bought this to clean cat trees. Perhaps its the configuration of the trees, but the spray goes everywhere! Sprays horizontally so if you're cleaning the edge of something, be sure you have towels put down to catch the spray coming out the other side. I ended up cleaning the tree in the middle of the kitchen floor because so much water was dripping out the sides and everywhere but the surface. Otherwise, does a decent job of cleaning if you manage to get the water where you want it.
December 31, 2014
Rated 3 out of 5 by Carl Great when it's working
Mine broke at the water trigger.
No replacement parts available, that I could find.
Have to trash it.
October 12, 2014
Rated 2 out of 5 by Jadednox So Disappointing
I bought this after eyeing it for a while, and it finally came yesterday. I immediately put it together and started using it. It works great on stains, but it would work better if the heater would actually work. I can't believe that a product from Bissell, fresh out of the box, is broken. The water wasn't heated at all. I thought it would get better the more I used it, but a solid 20 minutes later, it was still spraying cold. This was my first and hopefully last Bissell product. :(
July 29, 2014
Rated 1 out of 5 by notgoodenough Just okay
This machine is just okay. There are always problems with lack of suction or brush, not rotating and I find it difficult to clean the container that gets the dirty water.
I think this should be redesigned. More power on the suction too.
I will not buy another.
July 5, 2014