Rated 1 out of 5 by Dawn1000 Disappointed
I had high hopes for the Steamer, but was very disappointed when I used it. I started out by using it on my tile floor. It soaked the floor with water. I placed my hand on the floor as I went over it with the unit and the floor was cold. So no way is this steamer killing any bacteria.
I then tried the unit on my counter top. The steam was fine with the small hand held unit, but still soaked by counter tops with water. I sent the unit back.
May 28, 2014
Rated 2 out of 5 by foxtrottinlady Hard to manuever
I thought I would like the convenience of having the lift off steamer to use for other cleaning projects. But, trying to use it on the tile and hardwood floors, that made it too big and bulky in my house and the steam head would not go easily under/around my furniture. By the time I did the hard floors downstairs, both my shoulders were aching. Returned.
May 4, 2014
Rated 5 out of 5 by stpeteroy Improvement on old bissel
I bought your steam cleaning Bissel 3 years ago and I was very happy with the job it did. I have 3 dogs and porcelain tile floors throughout the house. I wore out 4 micro cleaning pads . Saw the new design of your machine and thought I would try it I am very pleased with the results and the resigned micro pads. Easier to put on, larger, and tools that make cleaning easier.
March 2, 2014
Rated 5 out of 5 by Julie33 Hard working partner
Spring cleaning was how I kick started my Lift Off Steam Mop. I used it first on tile grout with a great little brush attachment that came with the machine; this worked well for the tiled shower and countertops with the lift off steamer. I moved to the toilet and used the steam head to loosen all dirt around the seat Screws and hard-to-reach areas. This feature also is great for the shower door tract. I used the flat microfiber pad for the shower door and it removed the scale.
The upright floor cleaning with the large pad worked well for both linoleum and hardwood floors. I purchased extra pads which I recommend if you are going to tackle whole-house cleaning at one time. I like the fact that no harsh cleaners are necessary. I cleaned my oven door, my refrigerator handles and water dispenser, faucets. So impressed with this unit, I would recommend it highly.
February 22, 2014
Rated 2 out of 5 by Jerjuice Lift-Off Steam Mop fails to deliver
I just bought this product and I was psyched about the detachable cleaner but was disappointed since it doesn't seem very powerful and tended to drip so I used my Shark model that I had. I guess I will have to keep both and should have bought the cheaper steam cleaner. I love the bigger head on this model though and the fact that it stands itself up.
February 20, 2014
Rated 5 out of 5 by Pam Best Steam Mop
Love Love Love it!!! Love that it comes with assortment of tools, they work great. Cleans grout lines like new. Best steam mop I have used.
February 19, 2014
Rated 5 out of 5 by MissPrissy PET RESIDUE GONE!!!
I got this because I have indoor pets- 5 dogs, 2 cats. Need I say more?
February 9, 2014
Rated 5 out of 5 by Franimal Works great even on really dirty floors
I have a large kitchen linoleum floor and it gets really dirty. I usually scrub it on my hands andd knees. With all the snow we've had my floor was a mess and would have taken me two hours to clean it. The lift off cleaner worked great and in half the time. Glad it had two microfiber pads ! It worked well and will help me keep my floors clean
February 2, 2014
Rated 5 out of 5 by JKT32 Nice multi-use tool
I chose this steam mop because of all the multi-use options and the fact I have other Bissell products that have held up well. This mop cleaned my tile floors really well. The mop used enough steam to clean the floors but didn't soak them like standard mopping. VERY FAST dry time. The cord is very long which I find nice and the 20 oz water tank held plenty of water for cleaning.
January 29, 2014
Rated 5 out of 5 by Hank2014 Good Machine
I purchased this for my wife, so of course I was the one to use it. I read all the reviews prior to purchasing and some people had some harsh things to say. It was my opinion that the machine worked as advertised. When I had hard grime on my laminate I turned the dial to tough and it came up. When I was just cleaning the floors it also worked very nicely.
Some people stated they had streaks after using the steam mop, well I did also, if you looked at the right angle and the light caught it just right. No matter how many streaks I saw it stilled looked better than before I used the steam mop. Also there were comments about too much water coming out of the machine, not sure how this is happening but I have not experienced this yet, just lots of steam.
All in all I was very pleased with the product and I was especially pleased with the price. Bissell, with their coupon on here sold the product significantly below the retail or even off retail price.
Please note I have only used the machine twice but I was very pleased.
January 17, 2014
Rated 5 out of 5 by Ed just great
I'm going to keep it short and simple.
This is an all around great product, and it does what it says it does.
January 17, 2014
Rated 5 out of 5 by Too old to crawl Great lightweight machine
Use the lift off steam cleaner on kitchen tile and laminate flooring in the dining room and it does a fantastic job. I have three dogs that track in several times a day after running around in the mud and dirt. Pull out the steam cleaner and go over the floor and we can wear our socks without being embarrassed when you look at the bottom of them. Love it. I am sixty years old and needed to give up my lifetime habit of mopping on my hands and knees.
January 13, 2014
Rated 1 out of 5 by Lori Not happywith this sweamer
I don't like that you have to continually hold the steamer button when its off the stick. But that's the least of my problems the floor part is so hard to move around the floor and it doesn't shoot out with steam like I thought it would, it kind of just wets the floor.
I'm very unhappy with this because I owned a Bissell hand held steamer for many years a I love it but they don't sell that one any more. So I asked my daughter to buy me this one for Christmas thinking it would be just as good as my old one. But I was sadly disappointed. And I bought this for my sister in Florida as a gift thinking it was going to be as great as the old one. Maybe there is something I'm doing wrong with this I wish I had a video to watch about this.
January 8, 2014
Rated 1 out of 5 by Anne Disappointing
Had trouble getting it to steam. Found it cumbersome and hard to control due to the swivel feature. Spent and hour on my hands and knees removing the ugly streaks it left on my sealed hardwood floors. Will be returning.
January 7, 2014
Rated 5 out of 5 by linnie LOVE IT!
Great features! Steam Mop easy to use and my floor has never been so clean! Even removed black marks that refused to go away until now! Love the attachments also!
January 3, 2014
Rated 5 out of 5 by azsunfun50 Best Steamer I Bought
The quality of this Bissel Steam Mop is substantially higher and works so much better than our previously owned Shark. The Bissell is easy to use and the floors come out cleaner than they ever did before. I will never buy another brand again.
December 30, 2013
Rated 5 out of 5 by Akacha Amazing Steam Cleaning, Little Effort...
I used my new Lift-Off Steam Mop for the first time and was amazed at the how much dirt and grime it removed from my ceramic tiles. Ten years of "traditional" moping and machine "scrubbing" was no match. The Steam Mop removed so much ground in dirt that I'm embarrassed to say, the pads looked filthy black. I'm glad I bought two extra pads when I first ordered my Steam Mop. I can now see the original color of my tiles! The grout between the tiles are also clean and bright. I don't know why I waited so long to go steam cleaning...
December 18, 2013
Rated 5 out of 5 by Wentlingp Great product
I really like my Bissell steam cleaner! This product replaced my well known brand steam n vac, my 2nd one in one year. The Bissell cleans better and I am very hopeful it will last more than 6 months. I have always been satisfied with Bissells products and will never buy a Shark again! I use it on my wood floors as well as travertine tile with great results
November 29, 2013
Rated 4 out of 5 by M37 Clean and easy
The lift-off steamer makes cleaning my tiled kitchen floor a pleasure! It's clean & sanitized in no time! ( and w/2 dogs I appreciate that) it also cleans my hardwood floors using the lighter setting. I would highly recommend this steamer!
November 19, 2013
Rated 5 out of 5 by Retiree Feeling clean!
I have told all my friends about my new "toy"! I have the smaller steamer at my Northern house and I do love that it is more Lightweight. However in Florida I have all tile and lots of white surfaces. The removable steamer keeps everything looking bright and clean. I can even clean the grout. I'm not crazy about having to keep pressing the steam button though. This is a very good product for tiles and corian counters.
November 18, 2013
Rated 4 out of 5 by Lucky My experience
So far so good. It works like a chAmp for cleaning grout and tile floor. It was not useable around the toilet area ( mop head to large)but luckily there is the bathroom brush to use for that area, although not ideal. But still like the product and how it cleans.
November 17, 2013
Rated 5 out of 5 by Dianne22 Best Steam Mop on the market for the price
Not only does a great job on my floors, I especially like being able to select low, medium or high steam volume. I love the lift off canister and attachments to clean those hard to reach places. Great for glass shower doors. Easy to use and the mop pads clean up as good as new. Glad I did my research and came up with a great product.
November 16, 2013
Rated 1 out of 5 by Janitor Jane very little steam
As a cleaning professional since 1972 who has purchased many different cleaning machines, I find this product poor. Extremely little steam that leaves the floor completely wet and time consuming to dry. I need to mop floor because of such excess water.
November 12, 2013
Rated 2 out of 5 by Sashamishu Not happy with floors
I did a test run after reading tons of reviews. I bought it because many said it was good but I am not happy. I used tap water at first and it left my laminate streaky so I bought distilled as recommended and it left my floor dull. I already read reviews here that said to use vinegar with a cloth but for that I will just continue to mop with a bucket, tmop, cloth, and vinegar.... Really... As far as the grout I tested, I was happy with that part. I will be testing out the pod around the house throughout the week. Will come back and rewrite review if my feelings change.
November 6, 2013
Rated 4 out of 5 by Jen4393 Awesome product
This product is awesome, it cleaned my tile floors and hardwood floors well. It was easy to use and the steam removed every bit of dirt from my floor. The attachments clean grout and small spaces in the shower beautifully. I love the machine, but it stopped steaming, I replaced the filter and the cap but it still won't work I have been speaking with customer Service and hope to have it repaired. I bought the machine in October 2011 and usually use it once per week.
November 1, 2013
Rated 5 out of 5 by mikesbamboo Does the trick
I purchased the steam cleaner for my bamboo hardwood floors. I have used it twice so far and it has done an amazing job. I was surprised at how much it picked up even though i had done the floor the manual way several days before. Very happy with the product so far.
November 1, 2013
Rated 2 out of 5 by Sd02 Failed unit
I bought the bissel liftoff steam mop through the bissel online store and it was delivered a few days after. The assembly was easy but when I used the it on the ceramic floor there was no steam coming out but water. I tried the handheld unit and it works great. It has a powerful steam. I called their customer support and the rep said she can't help me troubleshooting the unit even though I told her what was happening. I returned the unit and so far I have not received any response from customer service. That was three weeks ago. I am not very happy and much disappointed. I owned bissel products and they performed well. But this one is a bummer.
October 31, 2013
Rated 4 out of 5 by TommyD Pad coming off using on Pergo floor.
The reason I did not give this mop a 5 stars was because when I first used it on my Pergo simulated wood floor the pad would slide off. Then I had to get my hands hot and steamy putting the pad back on all the time to finish the floor. When I first opened the box I read all the instructions to operate the unit, and there was a bright yellow paper That said If the pad comes off during use to call customer services for a quick resolution. I was on the phone for a good 20 minutes with no results. So, I asked to speak to a manager. The manager quickly said she would send to me a thicker replacement pad. And It should fix the pad problem.
October 16, 2013
Rated 2 out of 5 by Teresa Not a lot of steam for the money
This is the third steamer we have had and the performance is only fair compared to less expensive brands. It does not produce a lot of steam when mopping but improves when the canister is removed and used as a handheld for small jobs. Attachments are well designed for grout and tile. I like my Bissel carpet cleaner but not impressed with the hard floor steamer.
September 21, 2013
Rated 5 out of 5 by Retired 2012 This product has great features
I have an unusually difficult kitchen vinyl floor to clean. It is solid vinyl but has imitation grout lines and it is a brick pattern.
It is in 12" squares with two large brick to each square and I have a large kitchen. The surface was easy to clean but the grout was not, in fact, almost impossible. I was drawn to your product because of the lift off pod with the grout brush. It works great, just as you advertised. The floor is like brand new, but it was hard work because I had to sit on a low stool to use the pod with it's flexible hose.
There is one recommendation I wouild like to make though. For those of us who woiuld rather not get down on our knees or sit on a low stool to clean, an adjustable (length) rigid steam wand that the grout brush attached to would be perfect. For those areas that you cannot reach with the flexible hose, an adjustable (length) rigid wand would be the ideal solution.
September 19, 2013