Rated 2 out of 5 by MyBlueBissell The love has faded fast
I initially loved this machine. Its power both through the main floor sweeper and the hose was impressive. I couldn't believe the amount of dirt accumulated in the cup after one or two vacuums - it made me think that I had never really deeply cleaned the carpet and nooks and crannies before...BUT...barely 18 months later it is consistently clogging and barely picks up dry cereal.
Thumbs down on the pet tool, which would probably bother me more if I had a pet, but I don't. I used it a few times at a dogowner friend's house. I didn't see the magic -- it was easier to use the tube and/or the crevice tool attachment. So the pet tool just became an annoying thing that kept falling off and banging on the floor. I finally put it away in a drawer and didn't care because I was so satisfied with the cleaning power of the rest of the machine.
I always routinely emptied the cup when it was barely half full and regularly checked for clogs in every area. I've washed the washable filter, but haven't replaced the other non-washable filter yet. I'm hesitant to pay the money because I'm hard-pressed to believe that small filter is the cause of such major loss of suction.
It seems that just over a year old it began to regularly clog up with rug lint. It seemed to me that the brush was vigorously pulling off the fibers of our rugs but the suction wasn't enough to pull it through the tubes, so I would end up with huge clumps of rug fibers accumulating in the tube. I'd use a broom handle to push it out and clear out all passages, and it would start again immediately. It's not sucking up the dirt IN my area rugs -- it's just scrubbing off the fibers FROM my rugs.
When cleaning my kitchen floor, the floor brush spins the crumbs and dirt backward across the floor toward my feet -- hardly any dirt goes up into the vacuum.
I'm sad and irritated. I put a lot of time into researching and making the right choice for my usage. I was happy for about a year -- not even close to long enough for a vacuum cleaner.
April 23, 2013
Rated 1 out of 5 by Diane Hate the vacuum
This vacuum is HORRIBLE. We have had this vacuum for over a year and we have never liked it. We bought this one because it is suppose to be for pet hair – NO. We have a cat, but I have long hair and my sister has thick hair so we thought this would be good. Nope. The brush has all our hair wrapped around it. If I don’t cut it off every other time we use it the brush won’t spin as well and won’t pick up. Cutting off the hair is very hard because the plastic bottom has 6 screws you have to take off it get to the brush easily, but that is inconvenient to do a couple of times a month. The easiest way to cut the hair is to rest the heavy vacuum on your legs so the brush is higher up and you don’t have to lay on the floor, but it is painful having the weight of the vacuum resting on you. Even if I cut the hair from the brush it still doesn’t pick up well. It won’t pick up fuzz, dirt, and when I put our Christmas tree away it had a VERY hard time picking up the pieces that were on the ground. I have changed the carpet height setting and it still won’t pick up anything. When I try to clean the hardwood floor it doesn’t pick up the crumbs either. I thought I was just having a hard time finding the correct setting, but it just doesn’t work. I have tried all 7 of the height settings and it still does not pick up. The pet brush doesn’t work either. The brush also has a hard time turning. I have turned it on and just hold it, not against anything, and the brush won’t turn. I can run it over the same spot of my sofa multiple times and the cat hair is still there. I thought maybe I should make sure I am cleaning the vacuum properly so I read the manual and then I cut the hair from the brush and cleaned and replaced everything the book said to. After taking out all the pieces it says to keep clean, cleaning them thoroughly, and I mean OCD thoroughly, letting them dry overnight and putting the vacuum back together when I went to vacuum it still didn’t work. Overall this vacuum doesn’t work. I can pick up the stuff on my floors faster by getting on my hands and knees and picking up the individual pieces. Either we got the dud, or this is a horrible vacuum. Don’t waste your money
April 20, 2013
Rated 5 out of 5 by abcatz 3 Cats and Counting
I did not know there was any vacuum that could keep up with three shedding cats one of which has very long hair - boy was I wrong. My carpets have never looked this good. I love this cleaner. The attachments are easily used and stored. I like the detach capability for use on my stairs. This vacuum has everything and more that I was looking for in a new cleaner!
April 6, 2013
Rated 5 out of 5 by momma This is an awesome product
i love my sweeper we use the detachable canister daily.
April 2, 2013
Rated 5 out of 5 by Donnak Love this vac
I have 2 teenage boys and 2 English Bulldogs, talk about dirt,dog hair and mess! This vac works great on dog hair, its easy to use with all the attachments right on the back. Love the lift off canister, makes doing the stairs so easy. Cleaning it and putting it back together again is a breeze. Highly recommend this vac, esp if you have dogs! I bought mine at Kohls on sale with a coupon and got a great deal, but even at regular price its deff worth it.
March 24, 2013
Rated 5 out of 5 by kim Love it!!
Needed a new vacuum since my other ate the cord.. Great sucking power easy to use...Loved using it in the car after taking my dogs to the vet.Easy to empty, and I love that the brush on the bottom do NOT always move...
March 22, 2013
Rated 4 out of 5 by de vacuum and rug cleaner
I have both the vacuum and rug cleaner. Very easy to handle and cleans great. Maintence is very easy in removing the bagless container and same with the scubber.
Have recommended it to multiple friends.
March 13, 2013
Rated 5 out of 5 by smh versatile vacuum
Easy to put together.......2 in 1 feature great to use on steps or to bring out to clean the family suv/minivan.Febreze filter great for pet odors......can not believe the amount of dirt it picks up......all in all a GREAT VACUUM.........
March 10, 2013
Rated 1 out of 5 by KM TERRIBLE!!!
I bought this to replace a tiny cheapo vacuum that I have had for 8 years. The old one (that I had thought was horrible, which is why it was being replaced) worked better than this one did. I returned it to the store and bought a Shark for $20 more. I vacuumed with the Bissell the night before, then used the Shark and had to empty the canister 3 times before I was done! The Bissell wouldn't even pick up cat food. I had to actually put the cat food in the tube and even then it would barely suck it up. And the dirt cup is so messy and horribly designed. It makes a huge mess every time you need to empty it. This is the worst vacuum I have ever used and would not recommend it to anyone. Spend the extra $20 and get a Shark.
March 7, 2013
Rated 5 out of 5 by SuzieQ it really works
After years of struggling to get up both cat and dog hair, this a vac that delivers what it says. You don't have to go over the carpet many times to remove it all. I have a set of very steep stairs, and the lift off unit has finaly gotten the dog hair off them. It was super easy to assemble, and is easy to use. The cord is long and flexible so you aren't hunting for outlets. I had read a review of this vac in a pet magazine and they had rated it higher than machines priced twice as much. Well....
they were on target with that advice. Most product reviews tend to be a bit inflated but not this one. If you have pets GET THIS Vacuum.
March 7, 2013
Rated 3 out of 5 by Busy mom This product does pick up pet hair, easy to use.
The reason this vacuum does not have4, 5 stars is because since day one of purchasing this product the handle always slides loose from the body of the vacuum. I don't know if this is because of the life off feature or what. All I know is that it's a safety hazard especially with young crawling children ,because the vacuum handle will just come off in your hand while vacuuming. I have owned a few vacuums in my days ( Kirby, Hoover, exc.. and have never had this happen to one of those. The pet hair feature is accurate it cleans up all of my labs pet hair. I love how easy it is to use and the filters last a really really long time. I just wish I could fix the handle issue!!!!!!!!.
March 3, 2013
Rated 5 out of 5 by ASL Debbie Ahh-Mazing
If you have pets, this vacuum is a must. I needed a new vac so I just bought another Kenmore to replace my old Kenmore since I loved that one so much. I wasn't thrilled with it, but it was okay. I purchased this Bissell when I started to smell a burned smell from my 1 month olf Kenmore. Here is what hooked me: I already vacuumed the house with the Kenmore, but I wanted to try the new vacuum anyway. OMG! The Bissell sucked up a ton of dirt and dog hair! It sucked up all the leftover nastiness my Kenmore couldn't or didn't. I was so impressed that I went out and bought another Bissell to keep downstairs. It cleans up dog hair extremely well and picks up the finest of dirt particles. Think of all the dirt that dogs bring in on their paws. My house looks much cleaner and smells so much better too. LOVE this vacuum. It is truly a MUST have!!
February 27, 2013
Rated 1 out of 5 by Pat44 Brush not spinning
Vacuum is over a year old. Worked fine last time I used it. Today the brush will not spin. Read manual and checked belt and cleaned filters. Made sure vacuum is sitting properly. No luck. It appears the motor for the brush is not working. Will check consumer reports and buy a replacement.
February 26, 2013
Rated 4 out of 5 by Etrnlife316 Does Its Job!
I researched vacuum cleaners and decided on this one because we have a thick, deep carpet that does not allow other vacuums to glide easily - this one works well since you can adjust the settings. A piece broke after only 3 uses, but Bissell replaced it under warranty - I just hope that this is not an indication as to the quality of the machine! I would give it 5 stars except for the broken part but I am hoping it will work well for years to come!
The only other thing I want to mention - when picking up pet fur, the dust cup becomes very staticy, so I wipe the dust cup down with a fabric softener sheet to try to cut back on the static.
February 23, 2013
Rated 5 out of 5 by cathy Good vacuum
Just purchased the machine and only used it once. Easy to put together, like being able to turn off the beater brush for hardwood floors. Noticed it picked up alot of fine dust from my carpets. When brush is on it pulls easily forward but takes energy to pull it back which is not a problem for myself but my elderly mother would not be able to handle it. Am pleased with the purchase and look forward to using it for many years. Seems like a very sturdy machine plus I feel safe with the Bissell reputation.
February 23, 2013
Rated 5 out of 5 by Josie this is a great vacuum
I had no problems putting the vacuum together and it picks up animal hair great. I have two large dogs and three cats that shed horribly and the vacuum gets it all up with no problem. I am so happy that I got this vacuum.
February 17, 2013
Rated 5 out of 5 by PATZ5652 AWESOME!
This vacuum has amazing deep cleaning capacity and is gentle when it needs to be. While I have two rooms & stairs with carpeting, the rest of the house is adobe style tile covered by rugs, 2 being large orientals (not silk). I was unsure how well the vacuum & the rugs would "get along". Having hand carried them from Istanbul they have great meaning to me. Also, they hadn't been cleaned in about 10 yrs when the custom cleaner retired. My concern was needless. This vacuum deep cleaned both the wool and the cotton without incident and they look like new! As to the carpeting, I completely agree with the other reviews. The amount of DIRT being extracted is amazing. Since, I now live in a "dirt bowl" known as Simi Valley, CA, I can finally enjoy the comfort of a truly clean house. What a relief! Thanks Bissell. P.S. Keeping all the filters clean is important. That's why the 15 yr. old vacuum for my NYC apt (no carpet) is still going strong. It just wasn't designed for the cleaning I need here.
February 14, 2013
Rated 5 out of 5 by Sandy Great suction.
This vacuum picks up everything. As a test, I ran my canister vac over the rug, then re-vacuumed with this upright - I couldn't believe all the hair and dust that the canister missed. I love this vac!
February 10, 2013
Rated 5 out of 5 by peggy00 2 vacuums for the price of 1
This is the 3rd bissell vacuum cleaner in a row i have purchased, and with each new one i got i would try to replace the exact one never thinking they could improve the current one at the time i needed it to find out different. I have wall to wall carpet and hardwood steps, i suffer with severe back problems and the ease with which there is in removing the detachable canister to do the steps has had no bearing whatsoever on my condition. I have had dogs for as long as i have had my bissell pet friendly vacuums and i'm positive i will remain a bissell customer forever. I have also used the turbo eraser attachment on other things in my home e.g., curtains, coats, car interior. In the very near future i hope to purchase a carpet cleaner as my new vacuum has such deep cleaning suction it has started to show carpet stains i was not aware of but with 6 grandchildren age 5 and under in my house 5 days a week is totally understandable. When looking for my new vacuum on your web page you couldn't have made it any easier for me to know exactly where i could go to purchase it as i didn't even want to wait a couple of days for it to be delivered and when i brought it home once again i was amazed at the ease of use and thorough cleaning it did. Your forever customer thanks you.
January 31, 2013
Rated 3 out of 5 by Happy Baker Good for short term
I have two children and two Siberian huskies who regularly blow their coats, so a vacuum that can handle lots of debris and fur is a must. When I first brought my Bissell home, I was thrilled. It did such an amazing job--my floors never looked cleaner, and the dirt bin was easy to empty.
We've had it for 3 years now, and it's starting to go downhill. We regularly pull out the dirt bin and the filter above and clean them out thoroughly, but fur still gets sucked up and stuck in the filter instead of emptying into the bin, and I have to reach up and pull it out, which spreads fur and dust and dirt flying everywhere and I have to vacuum again. It's a gross mess.
I think it's time to replace it, and I'm not sure I'll buy another Bissell. It was great in the beginning, but this is just causing a headache every time I have to vacuum.
January 28, 2013
Rated 3 out of 5 by judyschu pet eraser doesn't last
The vacuum works fine, but people should be prepared to spend $30 every year or two for a new pet eraser tool. All it needs is a little belt, but you can't buy just the belt. You have to buy the whole tool. I recommend Sears. At least they have parts.
January 26, 2013
Rated 5 out of 5 by R&D One of the best uprights we've ever owned.
This model is one of the best all around uprights out there. We've always owned Hoover or Kenmore but have to thank our neighbor for pointing us to this one. They have a dog like ours and decided to purchase the Bissell Lift-Off. They were so happy with it that we decided to investigate and try it ourselves. We are very glad we did and have been pleased with the amount of suction and power it has. But most of all, we LOVE the detachable canister. It allows you to clean almost anywhere and picks up pet hair better than anything else we've used in the past. After more then a year of use, it's holding up well and we're still happy owners. Proper maintenance is the key. Keep BOTH filters clear and this vacuum will perform good as ever. Care should be used when cleaning some of the dirt canister parts. We had to replace the inner cyclone after some rough handling broke the plastic tabs, but the replacement part was fairly inexpensive at the Bissell.com web site. Overall, it's still a peach of a vacuum for the money and we would not hesitate to buy another one.
January 17, 2013
Rated 5 out of 5 by Vac Awesome Vacuum
I like this vacuum because it picks up the dirt deep down in the carpet
January 15, 2013
Rated 5 out of 5 by Mike Lift-Off Multi Cyclonic Pet Vacuum
This is by far one of the best machines I have used and bought. I am extremly happy! I have friends and family that can be stubborn and not listen to me and buy this model. They just keep buying other barnds andf models... They have gone through so many vacuum's when if they had bought this one in the first place they would saved alot of money in the long run. You will be amazed with this machine as I am.
January 15, 2013
Rated 4 out of 5 by mike59 Bissell Liftoff
I have used this vacuum in my cleaning business for
10 yrs. It has been the best overall vacuum I have yet to use. In my business no vacuum can last more than a year regardless of how much it cost. I like the convenience of two machines in one. The only things which could be improved is the cord wrap (sometimes it will not stay up) and the height adjustment.
January 13, 2013
Rated 4 out of 5 by Karen Great vac for Pet owners
Purchased one about 2 months ago as a 2nd vac for lower level. My riccar was in the shop. This vac worked as well as my riccar radiance. I would recomend it highly.
January 9, 2013
Rated 4 out of 5 by Cat123 Really good machine
This machine is great! My favorite feature is the ability to clean all the different elements of the machine without having to have 3 hands or be Houdini. So many machines out there now don't give you the ability to clean the machine. The only reason I gave it 4 stars instead of 5 is the carpet level feature. It seems they've set the carpet levels too high. I have standard cut loop wall-to-wall carpeting and yet I have to set it at the second to the lowest carpet level. Otherwise, really happy with this product. Especially love the pet hair attachment, which I use to clean the dog pillows. This is the only pet hair attachment I've seen that is logically rubber flippers instead of a brush. The last vacuum I had with a pet hair attachment I ended up throwing the attachment away because the brush couldn't be cleaned of the dog hair, which made it useless. This Bissell designer used their noggin in making rubber flippers, which work just as well, yet don't clog up with dog hair. Cudos to you also for making the attachments go INSIDE the hose. The old style of OUTSIDE the hose ended up with most attachments getting caught on something and falling off (usually under the couch where I couldn't reach it). This is just an extremely well-designed vacuum and the lift-off feature is muchly appreciated. Would definitely buy again (and probably will).
January 8, 2013
Rated 4 out of 5 by dahdee Works great and has easy maintenance
I purchased this vacuum 3 years ago, when our household increased to include 4 cats and a dog, in addition to two children. My old vacuum just wasn't up to the task of all the pet hair. I went out to buy a new vacuum, and the salesman recommended this one rather than the more expensive brand I initially thought I would purchase. He said that not only was it great at picking up pet hair, but it was rarely brought in for repairs.
After using it for 3 years, I love it. The long cord reaches several rooms from one outlet. The detachable canister is great for cleaning the stairs...they are vacuumed much more often now! The pet eraser that comes with it does a really good job.
The only cons are that it doesn't come with the stair tool, so I've been using the pet eraser, which then becomes clogged very quickly and needs a lot of cleaning out. (I just ordered the stair tool...should help a bit.) For me the worst part is the hose. I think it's stiff and hard to work with and doesn't reach very far, so the canister is always in danger of falling down.
All in all, it's a great vacuum that does an amazing job. I just empty out the dirt after doing each room, and when it hums a higher pitch, I know to clean out the rest of it. It's also easy to push and fairly light weight, so it's easy to carry up and down the stairs, in either one piece or two! I've recommended this vacuum to all my friends with pets.
January 5, 2013
Rated 5 out of 5 by Holden 10 This is a very user friendly vaccum.
I am extremely pleased with this vaccum. We have 4 cats and are amazed at what the suction is pulling out of our carpets. The weight is just right not being too heavy or light, not having to push which helps with my back. It is very easy to clean the 3 containers collecting the dirt, and all attachments are right where you need them. My husband had no problems obtaining extra supplies with a quick delivery.
January 3, 2013
Rated 4 out of 5 by Barbwire47 Finally, a vacuum that works for me!
I have had my Lift-Off Multi Cyclonic Pet Vacuum for about 3 weeks now and it is great. I also purchased the Pet Turbo Brush - it came with Pat Turbo Eraser. I still want to purchase the floor tool & pet grooming kit. It works great in both RV & truck. It is a bit on the heavy side & the hose could be about 1ft. longer but all in all it is a good vacuum that did not break the bank. Also the Bissell site is very helpful & easy to maneuver around.
December 26, 2012