Rated 3 out of 5 by Kim with the broken vacuum... Starts out great
When I first got this vacuum, it was great. It picked up the cat hair in the carpets and the dirt and dust. Then all the sudden the first thing that went wrong with it was the motor went out. A vacuum should last more that 3 years. The motor shouldn't die before the belt. To make matters worse, I can't even order a new motor because Bissell doesn't sell those type of parts to customers. What a waste...
December 15, 2013
Rated 3 out of 5 by Kim Works fine until it falls apart on you
Vacuum was adequate, you had to vacuum the area twice to pick up all of the debree (dust, dirt, pet hair, whatever) and the cannister didn't hold much more than 1/4 of its capacity, but if you went through the room twice, you got a good cleaning. Motor is weak and it gets clogged very quickly. Save yourself some heartache and get a Kirby.
December 13, 2013
Rated 5 out of 5 by Vic55 The Best
This vacuum cleaner is the best! This is my third one, only because my two sons borrowed the other two and liked them so well that they did not want to return them. My husband for some reason thought I needed a "more expensive" vacuum cleaner for Christmas last year. I went as long as I could without my Bissell Lift-Off and ended up ordering another one last month. Still love my Bissell Lift-Off!
December 4, 2013
Rated 5 out of 5 by Girlie LOVE THIS VACUUM!!!
I have had this vacuum for several years and I can't believe how well it gets the dog hair up! I am currently staying in my mothers house with my dog and her two vacuums could not and would not pick up the hair off the rug. Just pushed it around. When my husband came up to visit I asked him to bring the Bissell vacuum!!! I tossed out my mothers 2 since they were worthless in picking anything up. I am home for the holidays and have had to use a rarely used Hoover that was in basement. I can't stand the Hoover!!! Needless to say I asked for a new Bissell vacuum for Christmas!! YES I did ask for a vacuum for Christmas!!! I love that I can lift it off to get the dog hair off the steps!!! It is great getting the dog hair and debris in the car as well!!
December 4, 2013
Rated 4 out of 5 by spongebob234 Great performer! Can compare to a commercial vacuum!
This is a good vacuum all in all. great suction E.T.C. the problems i had with it was a belt giving out, brush roll freezing in place (had to replace), the tilt button does not lock vacuum in place anymore (does not stand up), and last a headlight giving out. 4 problems in 4 and a half to 5 years. not bad. i just hope i can fix or replace the pedal to make the tilt lock again :( thank you Bissell!
December 3, 2013
Rated 1 out of 5 by JMP222 Worst vacuum I have ever had the misfortune to use
I bought this vacuum about 2 years ago because of the pet feature. I have 2 cats, 1 short-haired and 1 long-haired. The long-haired cat's fur clogs the hose and wraps around the roller bar, making it stutter during each use. I have to stop, turn it on its side and clear the roller. Then, when I remove the canister to empty it, the fur and litter goes all over, so there's a bigger mess than when I started.
It's also heavy and unwieldy, hard to manuever. Maybe in a bigger area with little or no furniture, it would be useful, but in a small condo, it's not. The so-called "dual-edge cleaning" does not pick up well, so I have to go back around the edges of the walls and furniture with the attachment. I usually don't bother using the vacuum at that point because I'm so disgusted with it.
You can't vacuum under the dining room chairs or any other furniture on legs because the canister prevents the vacuum from going under more than a few inches.
I am looking for a canister vacuum at this point, something like the one I had for about 20 years before it had to be thrown out and I bought this Bissell upright. When I find the one I like, this Bissell will be in the dumpster. Good riddance!
November 25, 2013
Rated 4 out of 5 by LFoens My new vac!
I am a long time Bissell customer. I just got the 89Q9 pet vac and so far I am very happy with it. My only complaint is that it's heavier than my last Bissell. I like the tools and especially the lift off ability.
The final reason I went with the Bissell was the Bissell Pet Foundation. I am a huge supporter of animal rights and the fact that you donated part of the $ from my purchase is fantastic. Thank you for being socially responsible.
November 15, 2013
Rated 4 out of 5 by punkit good vac, but pet brush doesn't stay
The vacuum works great. We have two cats and a dog. The pet brush doesn't necessarily perform as good as we had hoped - It doesn't get everything off our (microfiber) sofas. And, make sure you have a big rubber band to keep it attached to the handle. Ours NEVER stays in.....rather irritating.
ps - entering this information Bissell asks what surface top we use this for....everything. wood floor, tile, dusting, carpet, rugs, upholstry.....
November 3, 2013
Rated 5 out of 5 by JB Best cleaner I've ever had
Cleans great...can't believe how much dirt the cleaner gets out of the carpet! Out performs every other cleaner we've ever had. This is our first Bissell...wish we had bought one years ago!
October 26, 2013
Rated 1 out of 5 by jafinsd Absolutely TERRIBLE product
I received this vacuum as a gift (if I had spent my own money I would be even MORE frustrated!) - and from the look of it you would never imagine how horrible this vacuum would be.
My two main issues are, it NEVER had good suction - and over time, with regular, consistent cleaning out of ALL filters, - the suction is about 40% of what it was (which was NOT very strong, as I said :)
#2 - I like to utilize is the hose part as I do a lot of cleaning/remodeling as part of my business, and thus I would love it if the hose could stretch, but with this $#*% vacuum, when you try to stretch the hose just a LITTLE bit the stupid thing falls over!! I guess I'm at fault too for not accepting this & not keep trying to do what it can't - but unfortunately that's not the case & I've had it fall over/knock into me (I don't know how else to phrase it??) SO many times - that the last time it happened I vowed to at least write a review in the hopes of saving someone else the frustration.
I do believe the person who bought it for me paid full price & that makes me SICK!!
Do yourself a favor & do NOT buy it, you will thank me!! lol :)
October 16, 2013
Rated 5 out of 5 by MrEdinKalmazoo Every Dog Owner should purchase this!
My Border Collie sheds twice a year, and this vacuum picked up hair that 2 other vacuums apparently missed. I also ordered the stair brush.
September 26, 2013
Rated 4 out of 5 by 3 huskies this is best vacumm i've had even very costly one
great easy to use llike that brush turns off when handle is in upright position. The lift off is easy to lift off and use on stairs.
September 24, 2013
Rated 5 out of 5 by Cleaning Lady Best Buy You Will Ever Make
I waited a while before I wrote my review of this vacuum. It is simply the best vacuum I have ever owned and I have owned many. Until I retired, I cleaned homes for a living. It moves so smooth, picks up stuff you never knew could be in your carpeting. I had just rented a big heavy commercial carpet cleaning unit and just a week before I purchased this vacuum, cleaned my carpeting extremely well. I vacuumed my livingroom carpeting and it filled the cup. I vacuumed more and it filled it up half way again. It never stopped picking up dust and dirt and pet hair and WHO ELSE KNOWS WHAT. My carpeting is pretty old and we have always had pets. I think I was picking up hair from a Labrador we had that passed away in 2010. You will love this machine if you decide to purchase it. As with any vacuum, always empty your dirt cup or throw away your bag. Never allow it to get too full or you will only do damage. Keep your filters cleaned
September 9, 2013
Rated 4 out of 5 by ATLcycler great VAC especially for the money -- has most of the features needed for many vac jobs.
I'd definitely recommend this VAC especially for the money.
I have 3 other vaccums that are used for various types of vac jobs: hardwood floors, marble tile, automobile carpet and seats, closet shelves and floors under clothes. the other vacs I have are: an Oreck XL21 with hepa filter and bag, a Shark vac & steam for the tile, and hardwood floors, a dirt devil bag mini-vac for the cars. I haven't used the lift off Bissell vac for the cars yet, but have ran it through the work for everthing else.
I think in many ways it holds up well to the Oreck, and is lighter, and easier to use. I noticed that it picked up dirt from the carpet as good, or better in some cases than the Oreck.
I still prefer a bagged vac over a bagless, because this one is better, but you still have to wear a glove to empty the dust bin if you don't want to get your hands dirty. that's why I prefer a bagged vac -- I don't want to get in the dirt when I empty out the trash bins for the bagless vacs. this one is better, but I still had to touch a little dirt, that was pulled up into the chamber above the dust collector bin.
I bought it mainly for the lift off feature, and all of the accessories that it has. loved how you can turn off the brush, and it worked great to vac my closet shelves and floor under clothes in my closet. the spin speed was a little too much to vac rugs on carpet and tile -- maybe if you can add a spin rotation speed adjustment that would make your vac even better.
I really loved it. so I'd recommend it to anyone who needs a good vac, and especially for the money -- it's a great vac to consider, even if you don't have pets.
September 6, 2013
Rated 5 out of 5 by Regina I have one already but wanted a second one for my downstairs
I love my old and new Bissell vacuums. I wouldn't buy any other type or brand. Love the price and how well the vacuums work!!!
August 14, 2013
Rated 5 out of 5 by Jxc06 Great on my frieze carpet
For anyone with Frieze carpet they know not all vacuums work on it. I have Mohawk Smart strand Silk and just got this vacuum based on the recommendation of Bissell Customer Service and some blogs. This worked beautifully! I had it on the highest setting, beater bar off and it picked up lots of dog hair and dirt. And because the height clears the carpet without digging in you could also use it with the beater bar on.
So for those of you with Frieze this vacuum worked wonderfully for me and I give it 2 thumbs up.
I only have carpet so can't comment on how it does on hard wood floors.
July 14, 2013
Rated 1 out of 5 by Gdomz27 Worked Only a Few Months then stopped
Same as an earlier review. Had it for 5 months and the brush stopped spinning. Tried everything and still nothing. So I went back to using my old vacuum. Figured I'd take it to get fixed, but haven't had time.
I was hoping I'd get offered a place to take it to get fixed or a new one, but I only got offered tips.
July 7, 2013
Rated 5 out of 5 by FinerCactus94 Really Nice Vac!
Before I bought this model, I was looking for a vacuum that would allow me to turn off the brush roller. My old machine didn't have that feature. Being able to detach the canister is just an added bonus. I haven't had the machine very long, so I haven't used it very many times. It's doing a great job so far. When I emptied the dust cup after the first use, it looked like I'd vacuumed up half a cat. The pet tool does a really good job.
The dust bin is easy to empty. I really like being able to take this vacuum apart to clean it. That's another feature my old machine didn't have.
I love the color, too. :-)
June 29, 2013
Rated 5 out of 5 by LilysHousekeeper Thoroughly removes pet hair and dirt, but a little clumsy to use
The number one thing I love about this vacuum after using it weekly for the last two months, is that all of the ground in dirt and pet hair in the carpets is gone, and the air in my home is clean! I was amazed to see how much dirt my last vacuum left behind after the first time I used my new Bissell and emptied the dirt canister!
I love that the vacuum's main portion detaches easily so you can carry it around to clean surfaces.
All the cat hair is gone! It really deep cleans my carpets!
The pet hair spinning brush attachment works miracles too. I even use it to clean the hair off my cat's perch and cat tower.
I like having so many floor/carpet height settings so I can find just the right one for my carpets, rugs, and bare floors.
The ability to turn the spinning of the vacuum's floor brush on/off separately from turning the vacuum itself on/off comes in handy a lot.
Easy to empty canister and the HEPA filter removes the allergens from the air very efficiently. (My Father-in-law is highly allergic to my cat but loves to come over and since we got this vacuum, he doesn't sneeze and his eyes don't water anymore!)
The other brush attachment doesn't work as well as my old vacuum's does for dusting surfaces so I kept that old attachment and use it in place of the new one.
The detachable canister doesn't stay upright on its own very well as you reach and clean away from it. In their effort to make it light, they forgot to make it more stable. So I have to hold it with one hand as I walk around cleaning with the other.
Overall: Great vacuum for the price and I'm glad I bought it. I'll have to see how easy it is to replace filters and belts, but in the mean time I'm elated that the cat hair can be thoroughly cleaned up so easily!
June 17, 2013
Rated 4 out of 5 by Rooster30 Mostly great
This is really an awesome vacuum for the price range. The only downsides are its overall weight and clumsiness. Suction power, attachments are all great, it works on all the different floors and fabrics in my place, which is key with two dogs and three cats. I did have one issue with the pet tool but Bissell replaced it immediately, no questions asked. So all in all a great buy. A little more maneuverability would've gotten this one 5 stars.
June 13, 2013
Rated 1 out of 5 by Christy Just Awful!
I got this vacuum as a wedding gift. I used it MAYBE 5 times and the brush has stopped spinning. I cleaned the brush which was practically spotless and hair free considering how NEW it is. Still not spinning! I'm so disappointed in this product.
May 24, 2013
Rated 5 out of 5 by hummingbirds49 LUV This Vacuum
I brought this vacuum cleaner and I just love it . It takes care of all vacuuming. I have 3 small dogs and they have hair all over and this vacuum takes care of it even when you don't see it. So glad to have it and would reccomend it to friends.
May 14, 2013
Rated 5 out of 5 by LAinCA LOVE THIS VACUUM!
After buying and using my new Bissell Proheat 2X carpet cleaner 2 months ago, I was so pleased that I decided to purchase a Bissell vacuum too and am I ever glad I did. I wasn’t that satisfied with my Hoover or Sears vacuums and the Hoover was always clogging up, the suction was bad, and it was really hard to empty the plastic dirt chamber. I’ve been using my new Bissell vacuum for over a month and it does an AMAZING job getting up hair and dirt that's probably been embedded in my carpets for years. The carpets not only look great after I vacuum but the house smells so much cleaner and fresher too. The cord on the vacuum is also extra long so I only need to plug it into 2 outlets to vacuum the entire house. On all of my other previous vacuums, I needed to use three or four different outlets. That might seem like a little thing but it just makes vacuuming quicker and more convenient. And, the removal of the plastic dirt “bag” or container is so easy and quick to empty that you do it without touching or breathing in any yucky dirt or debris. It's also easy to rinse it out so the dirt container is clean each time you vacuum. That's one big thing I disliked about my 2 year old Hoover bagless as it was such a messy job to empty out the dirt. I just couldn't be happier with my Bissell Lift-Off Multi-Cyclonic Pet Vacuum and I’m SOLD on Bissell products!
May 6, 2013
Rated 5 out of 5 by Lalli Fantastic for carpet with dogs!
I was in pain because I was unable to vacuum my carpet from my dog hairs and I decided to buy this one. My carpet changed color and my husband asked me if I washed it, but just a simple vacuum was enough!
Also the detached canister is wow to clean the stairs and the pet turbo brush it's amazing! You can move wherever you want, rasonable light and handle.
Easy to clean too, it is worth the price and more!!!
May 5, 2013
Rated 2 out of 5 by lilypad Worked great for a while...
We were SO impressed with this vacuum initially. The suction was fantastic and it picked up so much that our old vacuum had left behind. However, a black rubber gasket broke off of the bottom of the cyclone container. Now we have to clean out the cyclone after vacuuming for about 1 minute - all the dirt and pet hair stays there and no longer falls into the dirt canister. Sadly, there is no replacement gasket available so the vacuum is virtually useless. We only have one carpeted bedroom and two area rugs, the rest of our home has hardwood. With such little use we really expected this vacuum to last for many years as our previous one did.
April 28, 2013
Rated 1 out of 5 by Lisa HATE IT!
I thought since I have two dogs and my daughter needs a vacuum I would hand down my regular Bissell. So I got the special pet vacuum. Cons : picks up some pet hair from my short haired dogs , must be emptied often (seriously every two rooms) and never even half full, also doesn't pick up the dirt the regular Bissell did, also it is heavy. No pros to this.
April 26, 2013
Rated 5 out of 5 by MissEmily7789 Quality Equipment that makes owning pets safe and fun.
Being a pet owner for over four decades has made keeping my home clean a challenge. Originally, all it took was keeping a liter box clean, but then later I preferred the attention that only a dog can give. But that requires a lot more effort. Between toilet training, shedding and marking the area as yours it has been a challenge to have the joy of family but still have a nice home to meet visitors. Bissell has finally made it possible for me to have the best of both worlds between a carpet shampooer and an upright vacuum that was able to deal with the evidence of my fluffy friends. Definitely a six-star rating! They only had five stars so I had to write it here manually. Don't hesitate to buy the one you are considering. -- A long time breeder.
April 26, 2013
Rated 2 out of 5 by MyBlueBissell The love has faded fast
I initially loved this machine. Its power both through the main floor sweeper and the hose was impressive. I couldn't believe the amount of dirt accumulated in the cup after one or two vacuums - it made me think that I had never really deeply cleaned the carpet and nooks and crannies before...BUT...barely 18 months later it is consistently clogging and barely picks up dry cereal.
Thumbs down on the pet tool, which would probably bother me more if I had a pet, but I don't. I used it a few times at a dogowner friend's house. I didn't see the magic -- it was easier to use the tube and/or the crevice tool attachment. So the pet tool just became an annoying thing that kept falling off and banging on the floor. I finally put it away in a drawer and didn't care because I was so satisfied with the cleaning power of the rest of the machine.
I always routinely emptied the cup when it was barely half full and regularly checked for clogs in every area. I've washed the washable filter, but haven't replaced the other non-washable filter yet. I'm hesitant to pay the money because I'm hard-pressed to believe that small filter is the cause of such major loss of suction.
It seems that just over a year old it began to regularly clog up with rug lint. It seemed to me that the brush was vigorously pulling off the fibers of our rugs but the suction wasn't enough to pull it through the tubes, so I would end up with huge clumps of rug fibers accumulating in the tube. I'd use a broom handle to push it out and clear out all passages, and it would start again immediately. It's not sucking up the dirt IN my area rugs -- it's just scrubbing off the fibers FROM my rugs.
When cleaning my kitchen floor, the floor brush spins the crumbs and dirt backward across the floor toward my feet -- hardly any dirt goes up into the vacuum.
I'm sad and irritated. I put a lot of time into researching and making the right choice for my usage. I was happy for about a year -- not even close to long enough for a vacuum cleaner.
April 23, 2013
Rated 1 out of 5 by Diane Hate the vacuum
This vacuum is HORRIBLE. We have had this vacuum for over a year and we have never liked it. We bought this one because it is suppose to be for pet hair – NO. We have a cat, but I have long hair and my sister has thick hair so we thought this would be good. Nope. The brush has all our hair wrapped around it. If I don’t cut it off every other time we use it the brush won’t spin as well and won’t pick up. Cutting off the hair is very hard because the plastic bottom has 6 screws you have to take off it get to the brush easily, but that is inconvenient to do a couple of times a month. The easiest way to cut the hair is to rest the heavy vacuum on your legs so the brush is higher up and you don’t have to lay on the floor, but it is painful having the weight of the vacuum resting on you. Even if I cut the hair from the brush it still doesn’t pick up well. It won’t pick up fuzz, dirt, and when I put our Christmas tree away it had a VERY hard time picking up the pieces that were on the ground. I have changed the carpet height setting and it still won’t pick up anything. When I try to clean the hardwood floor it doesn’t pick up the crumbs either. I thought I was just having a hard time finding the correct setting, but it just doesn’t work. I have tried all 7 of the height settings and it still does not pick up. The pet brush doesn’t work either. The brush also has a hard time turning. I have turned it on and just hold it, not against anything, and the brush won’t turn. I can run it over the same spot of my sofa multiple times and the cat hair is still there. I thought maybe I should make sure I am cleaning the vacuum properly so I read the manual and then I cut the hair from the brush and cleaned and replaced everything the book said to. After taking out all the pieces it says to keep clean, cleaning them thoroughly, and I mean OCD thoroughly, letting them dry overnight and putting the vacuum back together when I went to vacuum it still didn’t work. Overall this vacuum doesn’t work. I can pick up the stuff on my floors faster by getting on my hands and knees and picking up the individual pieces. Either we got the dud, or this is a horrible vacuum. Don’t waste your money
April 20, 2013
Rated 5 out of 5 by abcatz 3 Cats and Counting
I did not know there was any vacuum that could keep up with three shedding cats one of which has very long hair - boy was I wrong. My carpets have never looked this good. I love this cleaner. The attachments are easily used and stored. I like the detach capability for use on my stairs. This vacuum has everything and more that I was looking for in a new cleaner!
April 6, 2013