Rated 5 out of 5 by Lynnie Love this vaccuum!
OK, I was a little put off at first trying to get things to fit/work. Embarrassed to say it was all User Error. Customer Service was great and graceful. (I couldn't get the wand extension to fit into the wrong end of the hose, trap/flap door wasn't operating properly because I was using the wrong end of the hose and the brush didn't rotate because I inadvertently pushed the Brush Off button.) Minor hurdles, but I got it sorted out.
I thought my old bag vacuum, that I purchased when I had a lot of carpet, was working just fine. I just wanted something to go over hardwood floors and transition to area rugs easy. My intention was to keep the Bissell downstairs and use the bag vac upstairs. I had just vacuumed my area carpets day before yesterday, got my new Bissell delivered today. Vacuumed my office carpet and filled up the canister with dust, dirt, pollen and loads of dog hair! I was appalled at how much my bag vac left behind. And, it has allergen control!
I am sold! And my bag vacuum is hitting the curb tomorrow for trash pick-up!
I don't find it too heavy as some have commented. It's lighter and quieter than what was using. I emptied the dirt 3 times tonight using the easy empty feature and didn't get any of it on me, went straight in the trash bin. Also, all the accessories fit securely, didn't have a single one fall off while in use.
June 19, 2013
Rated 5 out of 5 by Jackie's mom I love the HEPA filter.
I have allergies and this a great vacuum! I like it so much I got a second one for upstairs. No bags required. No hassel to assemble. Just dump the catcher cup and go. I will occasionally also blow the entire vacuum out with my husbands air compressor.
Mrs. Clean is very happy!
June 4, 2012
Rated 4 out of 5 by bissell_user Its a great vacuum with one flaw
This vacuum works great if it starts properly. Sometimes i am seeing issues to get it started. It may be user error, i need help to get it fixed. It is very frustrating when it does not work.
January 20, 2014
Rated 1 out of 5 by Handyman Broken in less than two years. Heavy and useless
I think the base between the wheels is broken I check support but no manual to check on the parts. Not a great parts selection I am a Handyman in a great area. I see them in the garbage bissell vacunm all the time my I have to trash I without. Checking it.
January 15, 2014
Rated 4 out of 5 by sue overall it cleans well
However, it is very heavy and very awkward to maneuver. It also seems awfully wide.
January 8, 2014
Rated 3 out of 5 by Janet95 Costly design flaw!
We have had this vacuum for many years now and it picked up a lot considering we had four kids and two dogs. During that time it has been replaced twice thru the warranty due to the PLASTIC axel breaking inside the wheel well. This was normal wear and tear, nothing excessive but now it has happened for a 3rd time! Yesterday my motor on it also stopped working during the middle of cleaning house. I even tried 3 different outlets in case it was a flipped breaker. Now I am without a vacuum and the warranty has expired. Even though I liked the suction, trying to vacuum stairs was too cumbersome (hose barely reaches top step and loses suction). The upholstery attachment is not meant for cleaning stairs either. The extra long cord is very nice though. Wish they made this with the lift-off feature.
December 23, 2013
Rated 3 out of 5 by Pamster Dust bunnies
I have problems using this machine on my wood floors and bath tiled floors. I have the brush in off, but I am still chasing around dust bunnies! I have to resort to the attachment to use on my hard floors, so I am not happy. Also, Have a problem snapping the attachment brush from its station; it is difficult to remove and many times I have dropped it in doing so, and now have broken the little brush roller inside and it won't suck like it used to. Not happy with this machine, and taking it apart is no picnic. It clogs easily....wish I had not given away my Hoover so quickly......
December 22, 2013
Rated 5 out of 5 by Ann Bissell is the best!
I have read some of the reviews and see quite a few operator errors! I love Bissell products and also the company; they can answer every question if you call them and if you need parts, they can get them to you quickly. I have a Bissell carpet cleaner that I love. I had given up on having my carpets cleaned by professionals and thought it was worth a try. Great move on my part. I also have a hard floor cleaner~also awesome. I have the Healthy Home Vacuum now and love it too. Works really well on my carpets.
November 21, 2013