Rated 5 out of 5 by Janielle Happy Happy Happy
I once owned this vacuum, and turned it in for another brand which could vacuum and shampoo - and cost about $3,000! WELL...I now own this vacuum again. Just so you know, ordering from this website is the best deal; I only ordered from QVC because they can break payments down. This vacuum doesn't have a bag - and cleans the air at the same time it cleans your floors. The suction doesn't lose power. The cord is longer than my expensive vacuum; the tools are handy - truly - and easy to use. Assembly is a piece of cake. And it comes with a 5 year warranty! My asthmatic husband and I couldn't be happier - you'd be disgusted at the amount of dust I found in my house even thought I vacuumed regularly with my expensive one. It's only slight downside is that it doesn't have power assist as you push it across the floor; but the benefits of this vacuum far outweigh that issue. It's smartly designed, well made, and the best for the money. I highly recommend this product for those with allergies, asthma, or who just love a squeeky clean home.
June 30, 2014
Rated 5 out of 5 by Lynnie Love this vaccuum!
OK, I was a little put off at first trying to get things to fit/work. Embarrassed to say it was all User Error. Customer Service was great and graceful. (I couldn't get the wand extension to fit into the wrong end of the hose, trap/flap door wasn't operating properly because I was using the wrong end of the hose and the brush didn't rotate because I inadvertently pushed the Brush Off button.) Minor hurdles, but I got it sorted out.
I thought my old bag vacuum, that I purchased when I had a lot of carpet, was working just fine. I just wanted something to go over hardwood floors and transition to area rugs easy. My intention was to keep the Bissell downstairs and use the bag vac upstairs. I had just vacuumed my area carpets day before yesterday, got my new Bissell delivered today. Vacuumed my office carpet and filled up the canister with dust, dirt, pollen and loads of dog hair! I was appalled at how much my bag vac left behind. And, it has allergen control!
I am sold! And my bag vacuum is hitting the curb tomorrow for trash pick-up!
I don't find it too heavy as some have commented. It's lighter and quieter than what was using. I emptied the dirt 3 times tonight using the easy empty feature and didn't get any of it on me, went straight in the trash bin. Also, all the accessories fit securely, didn't have a single one fall off while in use.
June 19, 2013
Rated 5 out of 5 by Jackie's mom I love the HEPA filter.
I have allergies and this a great vacuum! I like it so much I got a second one for upstairs. No bags required. No hassel to assemble. Just dump the catcher cup and go. I will occasionally also blow the entire vacuum out with my husbands air compressor.
Mrs. Clean is very happy!
June 4, 2012
Rated 3 out of 5 by Pamela0921 Hold on to your receipt just in case...
This was the best vacuum I've ever owned. It was user friendly and picked up dog hairs so good! About 2 months ago the brush stopped turning and it makes a hideous noise if I try to vacuum with the brush engaged. I am down to having to vacuum with the hose. I called Bissell Customer Service to see if they could give me any hints about fixing it since the user's guide specifically says not to try to change the belt, but they couldn't help me. They kept asking me when I bought it, I guess to see if it is still under warranty - but I cant find the receipt, of course. They suggest I take it to a repair shop but the money I will spend repairing it, I may as well buy another vacuum...
June 27, 2014
Rated 2 out of 5 by busybody A wheel of a problem
The plastic wheel axel is my problem. Its completely broken (the axcel opposite the foot release) and is probably the reason its heavy to push. Too bad because i didn't expect for that of all things to be a problem.
March 28, 2014
Rated 5 out of 5 by cc2407 Thanks for a great product
The Bissell Healthy Home Vacuum is the best vacuum I have ever owned, bar none! I've tried more expensive vacuums, and I have to say they don't measure up to their price tag. This vacuum cleaner, which I have owned for over two years now, leaves my home cleaner and fresher than ever before. I breathe much better. I also have the Power Steamer carpet cleaner, which is several years older, and continues to keep my carpets in great shape. Thank you, Bissell, for your fine home products!
March 24, 2014
Rated 5 out of 5 by Becky Superior customer service, GREAT vac!!!!
I am overly impressed with Bissell's customer service team. They make the company great!!!
This vac is a big improvement of the older version. The power of the suction better, the shorter head allows you to get under furniture easier, the wide head.....more area covered, less time vaccuuming.
This unit is also lighter and MUCH easier to push than the old. NICE improvements Bissell!!!
March 23, 2014
Rated 4 out of 5 by bissell_user Its a great vacuum with one flaw
This vacuum works great if it starts properly. Sometimes i am seeing issues to get it started. It may be user error, i need help to get it fixed. It is very frustrating when it does not work.
January 20, 2014