Rated 5 out of 5 by Lynnie Love this vaccuum!
OK, I was a little put off at first trying to get things to fit/work. Embarrassed to say it was all User Error. Customer Service was great and graceful. (I couldn't get the wand extension to fit into the wrong end of the hose, trap/flap door wasn't operating properly because I was using the wrong end of the hose and the brush didn't rotate because I inadvertently pushed the Brush Off button.) Minor hurdles, but I got it sorted out.
I thought my old bag vacuum, that I purchased when I had a lot of carpet, was working just fine. I just wanted something to go over hardwood floors and transition to area rugs easy. My intention was to keep the Bissell downstairs and use the bag vac upstairs. I had just vacuumed my area carpets day before yesterday, got my new Bissell delivered today. Vacuumed my office carpet and filled up the canister with dust, dirt, pollen and loads of dog hair! I was appalled at how much my bag vac left behind. And, it has allergen control!
I am sold! And my bag vacuum is hitting the curb tomorrow for trash pick-up!
I don't find it too heavy as some have commented. It's lighter and quieter than what was using. I emptied the dirt 3 times tonight using the easy empty feature and didn't get any of it on me, went straight in the trash bin. Also, all the accessories fit securely, didn't have a single one fall off while in use.
June 19, 2013
Rated 5 out of 5 by Jackie's mom I love the HEPA filter.
I have allergies and this a great vacuum! I like it so much I got a second one for upstairs. No bags required. No hassel to assemble. Just dump the catcher cup and go. I will occasionally also blow the entire vacuum out with my husbands air compressor.
Mrs. Clean is very happy!
June 4, 2012
Rated 2 out of 5 by busybody A wheel of a problem
The plastic wheel axel is my problem. Its completely broken (the axcel opposite the foot release) and is probably the reason its heavy to push. Too bad because i didn't expect for that of all things to be a problem.
March 28, 2014
Rated 5 out of 5 by cc2407 Thanks for a great product
The Bissell Healthy Home Vacuum is the best vacuum I have ever owned, bar none! I've tried more expensive vacuums, and I have to say they don't measure up to their price tag. This vacuum cleaner, which I have owned for over two years now, leaves my home cleaner and fresher than ever before. I breathe much better. I also have the Power Steamer carpet cleaner, which is several years older, and continues to keep my carpets in great shape. Thank you, Bissell, for your fine home products!
March 24, 2014
Rated 5 out of 5 by Becky Superior customer service, GREAT vac!!!!
I am overly impressed with Bissell's customer service team. They make the company great!!!
This vac is a big improvement of the older version. The power of the suction better, the shorter head allows you to get under furniture easier, the wide head.....more area covered, less time vaccuuming.
This unit is also lighter and MUCH easier to push than the old. NICE improvements Bissell!!!
March 23, 2014
Rated 4 out of 5 by bissell_user Its a great vacuum with one flaw
This vacuum works great if it starts properly. Sometimes i am seeing issues to get it started. It may be user error, i need help to get it fixed. It is very frustrating when it does not work.
January 20, 2014
Rated 1 out of 5 by Handyman Broken in less than two years. Heavy and useless
I think the base between the wheels is broken I check support but no manual to check on the parts. Not a great parts selection I am a Handyman in a great area. I see them in the garbage bissell vacunm all the time my I have to trash I without. Checking it.
January 15, 2014
Rated 4 out of 5 by sue overall it cleans well
However, it is very heavy and very awkward to maneuver. It also seems awfully wide.
January 8, 2014