Rated 5 out of 5 by Janielle Happy Happy Happy
I once owned this vacuum, and turned it in for another brand which could vacuum and shampoo - and cost about $3,000! WELL...I now own this vacuum again. Just so you know, ordering from this website is the best deal; I only ordered from QVC because they can break payments down. This vacuum doesn't have a bag - and cleans the air at the same time it cleans your floors. The suction doesn't lose power. The cord is longer than my expensive vacuum; the tools are handy - truly - and easy to use. Assembly is a piece of cake. And it comes with a 5 year warranty! My asthmatic husband and I couldn't be happier - you'd be disgusted at the amount of dust I found in my house even thought I vacuumed regularly with my expensive one. It's only slight downside is that it doesn't have power assist as you push it across the floor; but the benefits of this vacuum far outweigh that issue. It's smartly designed, well made, and the best for the money. I highly recommend this product for those with allergies, asthma, or who just love a squeeky clean home.
June 30, 2014
Rated 5 out of 5 by Lynnie Love this vaccuum!
OK, I was a little put off at first trying to get things to fit/work. Embarrassed to say it was all User Error. Customer Service was great and graceful. (I couldn't get the wand extension to fit into the wrong end of the hose, trap/flap door wasn't operating properly because I was using the wrong end of the hose and the brush didn't rotate because I inadvertently pushed the Brush Off button.) Minor hurdles, but I got it sorted out.
I thought my old bag vacuum, that I purchased when I had a lot of carpet, was working just fine. I just wanted something to go over hardwood floors and transition to area rugs easy. My intention was to keep the Bissell downstairs and use the bag vac upstairs. I had just vacuumed my area carpets day before yesterday, got my new Bissell delivered today. Vacuumed my office carpet and filled up the canister with dust, dirt, pollen and loads of dog hair! I was appalled at how much my bag vac left behind. And, it has allergen control!
I am sold! And my bag vacuum is hitting the curb tomorrow for trash pick-up!
I don't find it too heavy as some have commented. It's lighter and quieter than what was using. I emptied the dirt 3 times tonight using the easy empty feature and didn't get any of it on me, went straight in the trash bin. Also, all the accessories fit securely, didn't have a single one fall off while in use.
June 19, 2013
Rated 5 out of 5 by Jackie's mom I love the HEPA filter.
I have allergies and this a great vacuum! I like it so much I got a second one for upstairs. No bags required. No hassel to assemble. Just dump the catcher cup and go. I will occasionally also blow the entire vacuum out with my husbands air compressor.
Mrs. Clean is very happy!
June 4, 2012
Rated 4 out of 5 by Rock Chick Clean Freak
This vacuum is awesome! I've just purchased my second one and I love it. The only thing that I have to say is not good about this vacuum is the handle, it is very weak and broke on my first one. Vacuum still worked beautiful, but has a busted handle. I just ordered a new handle for it and it will be used as a finished basement vacuum. My new one works great, but I can already tell that the handle won't last long until it breaks too. BISSEL, please figure out a way to make the handle stronger and this would be a 5 star product!
June 3, 2015
Rated 5 out of 5 by Ti Ingot Love the performance of this vacuum
I am the type that fixes everything I can myself. My son found my Bissell Healthy Home model 16N5-K on someone's curb. Don't know why it was thrown away but I disassembled and cleaned it. The filters were even still good.
This Bissell has more suction and works better that ANY previous vacuum we ever used before. If there is a complaint my wife says it is too heavy for her. For me, I have got rid of three other units and use the Bissell exclusively. My basement rec room vacuum went to my daughters. My very old canister work room sawdust vac went in the trash and my very large Sears wet/dry vac went to my sons.
The Bissell cleans my rec room, basement workroom and my cars. Bi-weekly I help my wife and use it in place of hers to do the upstairs. It picks up a lot that her light weight vacuum misses.
I use the Bissell everywhere in the house. Rugs, bare workroom and laundry floors, in garage cleaning cars. The hose attachment is excellent on stairs, window sills, baseboards, under couch cushions, you name it and the excellent suction pulls it up.
I have the hose extensions but wish I had the two brush attachments to complete the set. This is by far the best vacuum we have ever had!
April 23, 2015
Rated 2 out of 5 by josie not impressed
I got the Bissell Healthyhome vacuum for a gift..at first it worked great. then was not happy to find that the only way to buy filters for it is online..stores sell the product but none sell the replacement filters! more over u cannot take anything apart on this to even clean it. like dust in hose, or inside where the clogs are..troubleshoot? Your tips do not explore all things, and not happy at all that I would have to take it in to have serviced..will not buy one of these machines again! Very unsatisfied!
March 29, 2015
Rated 1 out of 5 by KenC Poor Suction
I purchased this 16N5-F about a year and a half ago and it started loosing suction about 3-4 months ago. The suction on the hose works just fine but the suction on the head is now gone. I have routinely clean the filters and nothing. I definitely will not purchase another Bissell again if they last less then 2 years. It was money wasted.
December 8, 2014
Rated 2 out of 5 by terri Bissel Healthy Home Vacuum
It seemed to work fine for a short while. My brush still turns but makes a loud noise. The real problem is the CLAIMED HEPA filtration. After almost a year use, the HEPA filter still did NOT seem dirty. I am getting an aweful dog smell every time I turn the machine on. So I changed both HEPA filter and the sponge filter anyway... hoping this would eliminate the smell. If everything is filtered as it should be only clean air should be coming out of this machine. Well, it seems the air doesn't even pass through the filters as it supposed to, because if it did the filters would get dirty, and they don't.
THIS PRODUCT DOES NOT WORK AS IT SHOULD. DON'T BUY IT IF YOU ARE AN ALLERGY SUFFERER!
November 8, 2014