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Medford, NJ

172 Community Rewards Points

Vacuum is recently louder on the Bare Floor setting

Posted on 4/14/11 at 11:52 AM By Stacy | 1 Reply

I have a troubleshooting question.  Recently my Cleanview Helix has been much louder on the Bare Floor setting than on a setting closer to the High Carpet Setting.  I live in an apartment with mostly wood floors and I know that the louder noise is bothering my neighbors since we have thin walls, but by keeping the vacuum on a higher setting it's not as effective than on the lower setting.   I'm going to buy a new drive belt and hopefully that fixes the problem since my old belt is a bit worn.  Any advice?  Has anyone had the same issue?  

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Mark Tisler

Coleman, WI

2,330 Community Rewards Points
You may need a new brush roll.  If your vacuum is still under warranty I would give Bissell a call (1-800-237-7691) and they will trouble shoot it over the phone.  If it is under warranty they may cover it if not they could tell you which parts you need to replace.
Posted on 7/17/11 at 11:46 PM
Located on the white label above, usually on the back of the machine.

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