Rated 1 out of 5 by 3dogs 6 months later... not happy
My cleaner has gone kaput after just six months of use... maybe 10 times. At that per cleaning rate I could have almost rented a professional machine each time! No more suction. And the fluid leaks out in a trail. I have followed all the trouble shooting, cleaned out every crevice I could (though warning... you really can't clean this thing without unscrewing the whole tank.)
so that, coupled with the bad tank design, has forced me to lower this to one star.
I would try to return it but now can't find my receipt.
Am looking for a new manufacturer ASAP
October 9, 2014
Rated 5 out of 5 by Skelly87 Much improved from 10 years ago
We used to have a similar model purchased over 10 years ago. This design is much better; including the "Heat Wave" technology.
We like how Bissell has designed this machine to be easier to clean after use with better and easier access to locations to clear out debris.
GREAT JOB BISSELL! - Happy Consumer :)
September 27, 2014
Rated 5 out of 5 by Deena13 Beyond My Expectations!!!
I don't often write reviews but I bought this based on other reviews within my price range and WOW. It was hard to find it in-store but I bought the last one and boy was I lucky. This thing is a beast. My sage carpet was so dingy but one shampoo with this machine and it is, bright, refreshed and like new. I didn't even need to read the instructions in detail to figure out how to use it and the filling and emptying couldn't have been simpler. I can't think of any negatives. I LOVE this machine!
September 25, 2014
Rated 5 out of 5 by Megan Excellent Carpet Cleaner
I had my eyes on various carpet cleaners for a while now until I saw this one at the store. I was able to wait and but it on sale. I have a kitten in my house that has decided under my couch is a great litter box, not a nice smell. I tried a few products that remove the smell and stop the action that included scrubbing by hand and vacuuming after the carpet was dry. The cat continued to leave presents. I use a good vacuum, a Kirby, but this Premier Deep Pet Cleaner pulled up a huge amount of hair just from under the couch. I was impressed and look forward to cleaning more carpets. The only concern I have would be cleaning the narrow areas where hair likes to collect, I just need to figure out a tool that can clean those crevices without damaging the cleaner.
September 21, 2014
Rated 5 out of 5 by Tom54 Fantastic machine!!
I have two dogs and the carpets needed cleaning REALLY bad. This machine worked GREAT. The carpets look good again and feel nice and plush on the toes again as well. The Bissell cleaning solutions are the best. I had spots I tried other cleaners on that did not work. This machine and cleaners cleaned the spots perfectly. Worked great on my tile floors as well with the accessory for hards floors. No hands and knees scrubbing anymore.
August 27, 2014
Rated 5 out of 5 by ejp222 Great easy to use.
This product cleans my carpet and my sofa with ease. It's very easy to use. All the parts are easy to assemble. It's lightweight & my wife loves it !!!! Thanks!!!
August 1, 2014
Rated 3 out of 5 by brina Hard wood floor
I just used this cleaner for the first time, on my tile floor. It seemed to be ok when I pushed it forward however when I pulled it back it leaked dirty water. I had the hard floor attachment but that didn't seem to help. I haven't tried it on the carpet yet but I really wanted it for my tile. A little disappointed.
July 27, 2014
Rated 5 out of 5 by Retired teacher Didn't believe it could do it!
A year and a half ago my husband and I bought a house. The carpets are a light colored Berber. There was clear wear and traffic path, ground in dirt. Since then there have been multiple stains added, coffee, spaghetti sauce, other food stains and more coffee plus the additional wear and tear.
We were talking about replacing the carpet but decided we wanted to try cleaning first. My husband did all the research and bought the machine.
Used it today and the carpets look all but new. The machine was easy to use, is well designed and worked beautifully. The outcome, amazing. It even lifted the spots that were lightly matted. Love the results.
Only problem for us, the Deep Reach wand is positioned in such a way that it was knocked off several times. We have a number of tight spots to clean in and any time the wand was bumped off it came.
Overall, one of the best purchases we have made in a long time. Thank you for this wonderful machine.
July 25, 2014