Rated 2 out of 5 by greekbecky General Disappointment
It just didn't work well in picking up dirt. Also, the unit did not heat up at all. I used the floor tool to clean my basement floor. I expected this to really be able to pick up light level dirt, but it was just terrible, pushing dirt forward with no steam ability whatsoever. Wish I did not buy it. I ended up using a simple mop which did a much better job...sad.
August 17, 2015
Rated 1 out of 5 by Susan56 Disappointed
I have had several Bissell carpet cleaners, but this one is a total disappointment. There is no rinse feature! Really? Would you wash your hair and not rinse the shampoo out? The only way to rinse with this machine is shampoo, then empty out the unused shampoo/water left in the tank (wasting precious expensive shampoo) then fill with water only and start again. What a waste of time and shampoo! This machine also squirts water and shampoo behind it as you clean which is very messy. The attachments have almost no suction, leaving a wet mess that takes forever to dry. It also leaks solution out of the bottom when you have finished using it. If you buy this have plenty of old towels handy because you will need them to clean up as you go. After using this machine twice I am exhausted and very upset with Bissell.
August 4, 2015
Rated 5 out of 5 by Unimagined1 Works Great
This machine works really well. The only thing that would make it better would be a separate tank for the cleaner.
July 28, 2015
Rated 5 out of 5 by Jo love it
This product works great. With dogs and cats in the house, we occasionally have issues. I started spot cleaning with my green machine (which I love also) and my husband said "don't bother with that this will take care of it". My husband is very picky and he thinks the premier works great. I am very pleased with the product and am very happy we purchased it.
July 4, 2015
Rated 4 out of 5 by FCM Amazing cleaner!!
This is my 4th Bissel carpet cleaner. The first one just flat wore out from frequent use. I donated the second one to a thrift store because I decided I wanted a canister model. After using it a while, I realized I really preferred the upright model, so I gave the canister to my sister and bought this one.
We have a dog and 2 cats (one long-haired) and this cleaner had done an amazing job! It even got up some old stains that I'd attempted to clean by hand, and our 10-year-old carpet almost looks new. I especially like that the guard over the brushes comes off so easily for removing accumulated pet hair.
Honestly, the only thing that keeps me from giving it an Excellent rating is the length of the cord. Ten more feet would have been perfect. I have an older home and outlets aren't as well-placed as in more modern construction. It's a minor annoyance to have to stop and move the plug. But other than that, I give this cleaner 4 1/2 stars!
May 30, 2015
Rated 4 out of 5 by karie13 17N49 Pet Cleaner
I bought the model 17N49 with the stair cleaner attachment. First time I used it, it broke within 5 minutes. Its not very strong. Disappointed in the weakness and how it snapped off so quickly.
April 26, 2015
Rated 3 out of 5 by Leslie46 No heater
I just finished putting this machine together and haven't actually used it yet, so this may be a bit premature and unfair. I purchased the Proheat 2x Professional Pet 17N4 series cleaner as a replacement for my 20 year old model. I ASSUMED that because "Proheat" was in the model name that it heated the cleaning solution. Now that I have put it together and read the reviews, I am VERY DISAPPOINTED that there is no heater in this model, and I feel that the "Proheat" name is VERY MISLEADING. I only hope that the machine adequately cleans without the heating element. Consider changing the name to avoid misrepresentation!!
April 26, 2015
Rated 1 out of 5 by CJ Terrible
leaks, leaks and you guessed it more leaks. leaks leaks leaks
April 18, 2015